McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.
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Join Rick Watson, 20+ year eCommerce veteran and CEO & Founder of RMW Commerce, to hear all the latest in the world of eCommerce — from established players like Amazon and Shopify to the new startups, fresh off their latest round of funding. From Marketplaces to Direct-to-Consumer to Supply Chain to Payments, it’s all here. New episodes every Monday, just in time for your morning commute! Find more great content from Rick on LinkedIn: https://www.linkedin.com/in/ecommercestrategyconsulting/
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Hear conversations covering the full spectrum of today's global financial services industry with industry leaders including payments, fintech, retail banking, and beyond. Get insight from peers who are tackling top-of-mind business challenges to lead their companies’ growth and transformation.
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Welcome to Behind the Brand® presented by Neo, hosted by Jeff Adamson, co-founder of Neo Financial and SkipTheDishes. On this podcast, we learn from leaders who are reimagining, innovating, and transforming the financial and retail industries across Canada.
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The Venture is an original podcast hosted by serial business builders from McKinsey. In each episode, our experts cut through the noise to show how leaders can launch new companies, testing their theories in conversations with legendary venture builders in Asia. We break down their journey – how they did it, the challenges they faced, how they built successful businesses.
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How do the most successful leaders balance immediate business demands with the long-term pursuit of growth? Join us for conversations with top executives about the challenges and opportunities faced on the road to sustainable and profitable growth.
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August 19th, 2024: Salesforce acquires POS platform PredictSpring, Amazon announces new peak season fulfillment policies, Ace Hardware plots a new stores strategy and TikTok, and Temu founder shopping ...
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Today on our show: Salesforce acquires POS platform PredictSpring Amazon announces new peak season fulfillment policies Ace Hardware plots a new stores strategy Temu founder shopping like a billionaire And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerc…
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August 12th, 2024: Amazon reports Q2 earnings, Allbirds reports financial results, Amazon signs deal with Pinterest and TikTok, and Shopify crushes its earnings
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Today on our show: Amazon reports Q2 earnings Allbirds reports financial results Amazon signs deal with Pinterest and TikTok Shopify crushes its earnings And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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August 5th, 2024: Companies are trading down talent, top items from Paypal’s Q2 2024 earnings call, designer brand Prada posts revenue gains, and Temu announcements signal a company shift
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Today on our show: Companies are trading down talent Top items from Paypal’s Q2 2024 earnings call Designer brand Prada posts revenue gains Temu announcements signal a company shift And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podc…
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July 29th, 2024: UPS reports Q2 earnings, Google not ending cookies after all, Amazon Prime Day roundup, and new marketplace whitepaper released
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Today on our show: UPS reports Q2 earnings Google not ending cookies after all Amazon Prime Day roundup New marketplace whitepaper released And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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July 22nd, 2024: Amazon Prime Day expected to hit records in 2024, Commercetools announces CEO transition, the importance of reputation in eCommerce, and eCommerce sales will hit $1T this year
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Today on our show: Amazon Prime Day expected to hit records in 2024 Commercetools announces CEO transition The importance of reputation in eCommerce eCommerce sales will hit $1T this year And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerc…
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The Future of Global Banking with Miklós Dietz, Senior Partner, Managing Partner of Vancouver Office at McKinsey & Company
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S02:E08: The Future of Global Banking with Miklós Dietz, Senior Partner, Managing Partner of Vancouver Office at McKinsey & Company Miklós Dietz | Senior Partner, Managing Partner of Vancouver Office | The Future of Global Banking “Winning business models are not stuck in one sector.” — Miklós Dietz This time, on Behind the Brand, we sit down with …
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July 15th, 2024: Saks acquires Neiman Marcus Group, speaking about personalization at The Lead Event in NYC, Nike is struggling trying to be a tech company, and Amazon previews direct from China program ...
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Today on our show: Saks acquires Neiman Marcus Group Speaking about personalization at The Lead Event in NYC Nike is struggling trying to be a tech company Amazon previews direct from China program And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.co…
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Attention, Watsonians! Pardon us as we were on a brief hiatus over the holiday week - we'll be back next week with a brand new episode!Oleh RMW Commerce
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Modernizing Payments Infrastructure with Ron Morrow, Executive Director at the Bank of Canada
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S02:E07: Modernizing Payments Infrastructure with Ron Morrow, Executive Director at the Bank of Canada Ron Morrow | Executive Director at the Bank of Canada | Modernizing Payments Infrastructure “You want a system that is stable and reliable, but not one that is so stable and reliable that it stifles innovation and competition. So it's a challenge …
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July 1st, 2024: Target reshuffles its leadership team and Shopify releases summer editions
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Today on our show: Target reshuffles its leadership team Shopify releases summer editions And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyOleh RMW Commerce
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June 24th, 2024: CMACH 3 event in New York City recap, May retail sales data released, Beyond loses a CEO, and Instacart expands retail media into Youtube
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Today on our show: CMACH 3 event in New York City recap May retail sales data released Beyond loses a CEO Instacart expands retail media into Youtube And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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The State of Entrepreneurship in Canada with Yves-Gabriel Leboeuf, Co-Founder and CEO at Flinks
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S02:E06, Yves-Gabriel Leboeuf, Co-Founder and CEO at Flinks Yves-Gabriel Leboeuf | Co-Founder and CEO at Flinks | State of Entrepreneurship in Canada “Having competitors is fine. It's actually good… It keeps you sharp... You gotta find ways to have the right product that fits in the market against your competitors.” — Yves-Gabriel Leboeuf In this e…
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June 17th, 2024: Could Amazon deliver the mail? Costco expanding its ad network, McKinsey state of the consumer 2024 report, and Loop and Happy Returns partner up
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Today on our show: Could Amazon deliver the mail? Costco expanding its ad network McKinsey state of the consumer 2024 report Loop and Happy Returns partner up And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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After the surge: Tien-Tsin Huang on the future of payments
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The payments sector equity analyst discusses the industry’s evolution in the context of dwindling cash-to-card conversion, technological advances, and tighter credit markets. See www.mckinsey.com/privacy-policy for privacy informationOleh McKinsey & Company
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June 10th, 2024: Amazon Buy with Prime off to a slow start, Shein launches Shein Exchange Resale Program in UK and Europe, eBay expands its consignment service, and a call to action for brands
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Today on our show: Amazon Buy with Prime off to a slow start Shein launches Shein Exchange Resale Program in UK and Europe eBay expands its consignment service A call to action for brands And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerc…
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Bringing Real-Time Payments to Canada with Donna Kinoshita, Chief Payments Officer at Payments Canada
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S02:E05, Donna Kinoshita, Chief Payments Officer at Payments Canada Donna Kinoshita | Chief Payments Officer at Payments Canada | Bringing Real-Time Payments to Canada with Donna Kinoshita, Chief Payments Officer at Payments Canada “We call it… the three legged stool. You've got the Retail Payments Activities Act as the rules. The Canadian Payments…
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June 3rd, 2024: Paypal is building an ads platform, TJMaxx not afraid of Temu and Shein, BigCommerce getting serious about its partner ecosystem, and Amazon growing its share of retail
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Today on our show: Paypal is building an ads platform TJMaxx not afraid of Temu and Shein BigCommerce getting serious about its partner ecosystem Amazon growing its share of retail And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podca…
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May 27th, 2024: Target earnings indicate big trouble, Macy’s provides preview into restructuring, Salesforce unveils new Einstein features, and Walmart earnings stand out
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Today on our show: Target earnings indicate big trouble Macy’s provides preview into restructuring Salesforce unveils new Einstein features Walmart earnings stand out And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekl…
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Delivering Frictionless Financial Experiences for Canadian Enterprises with Rob Khazzam, Co-Founder and CEO at Float
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S02:E04, Rob Khazzam, Co-Founder and CEO at Float Rob Khazzam | Co-Founder and CEO at Float | Delivering Frictionless Financial Experiences for Canadian Enterprises with Rob Khazzam, Co-Founder and CEO at Float "There's a million reasons for a company like Skip or Neo or Float or any business to not go anywhere. They get built by people who go 'I w…
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May 20th, 2024: Amazon AWS CEO to step down, Home Depot earnings disappoint, Shein rejected from NRF membership, and Shopify acquires Peel Analytics founders
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Today on our show: Amazon AWS CEO to step down Home Depot earnings disappoint Shein rejected from NRF membership Shopify acquires Peel Analytics founders And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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May 13th, 2024: The Fall and Fall of Peloton, Forrester's Wave Report, and Digital Evolution
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Today on our show: The Fall and Fall of Peloton Forrester’s New Wave Report What’s On My Mind About Digital Evolution https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyOleh RMW Commerce
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Designing a Banking System for New Entrants with William Keliehor, Former Chief Commercial Officer at Interac
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S02:E03, William Keliehor, Former CCO at Interac William Keliehor| Former CCO at Interac | Designing a Banking System for New Entrants with William Keliehor “My philosophy in life is very agile, in that, I'd rather get something to market, and listen, learn, and then tweak, pivot, and then move.” — William Keliehor In this episode, we speak with Wi…
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May 6th, 2024: Amazon reports terrific Q1 2024 earnings, Nordstrom launches its marketplace, Paypal earnings reflects life in the slow lane, and UPS to power Shein returns in Forever 21 stores
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Today on our show: Amazon reports terrific Q1 2024 earnings Nordstrom launches its marketplace Paypal earnings reflects life in the slow lane UPS to power Shein returns in Forever 21 stores And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecomme…
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April 29th, 2024: Paypal’s coming battle with Shopify, Nike’s failures highlight leadership issues, UPS Q1 2024 earnings shows continued decline, and SaaS growth down from 2022 highs
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Today on our show: Paypal’s coming battle with Shopify Nike’s failures highlight leadership issues UPS Q1 2024 earnings shows continued decline SaaS growth down from 2022 highs And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-w…
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Unlocking the Potential of Small Businesses in Canada with Faye Pang, Country Manager at Xero
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"There is so much that technology can unlock in terms of giving small business owners back time... their most valuable resource in life. - Faye Pang We’re joined by Faye Pang, Country Manager at Xero, a new Zealand–based technology company that provides cloud-based accounting software for small businesses. Faye is an industry leader with a track re…
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April 22nd, 2024: Confusing economic signals in 2024, Shein faces new class action lawsuit, GoPuff partners with Shopify to help CPG brands, and Macy’s kicks off its store closings
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Today on our show: Confusing economic signals in 2024 Shein faces new class action lawsuit GoPuff partners with Shopify to help CPG brands Macy’s kicks off its store closings And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-wat…
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A question of identity: Talking with Socure’s Johnny Ayers
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The founder and CEO of digital identity verification and fraud prevention platform Socure describes the challenges and opportunities of AML, KYC, and identity fraud prevention. See www.mckinsey.com/privacy-policy for privacy informationOleh McKinsey & Company
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April 15th, 2024: AllBirds gets Nasdaq delisting warning, Revenue and profit at TikTok’s ownership growing, Andy Jassy releases annual shareholder letter, and Inventory and cashflow key to the future of ...
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Today on our show: AllBirds gets Nasdaq delisting warning Revenue and profit at TikTok’s ownership growing Andy Jassy releases annual shareholder letter Inventory and cashflow key to the future of retail And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcomme…
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The Future of Open Banking in Canada with Abraham Tachjian, Canada's Open Banking Lead
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S02E01: Abraham Tachjian, Director of Digital Banking, PwC Episode Title: Abraham Tachjian | Former Open Banking Lead to the Government of Canada “Consumers don’t care about open banking… It's an industry term… They care about the capabilities that come with it.” — Abraham Tachjian We’re speaking with Abraham Tachjian, Open Banking Lead to the Gove…
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April 8th, 2024: UPS wins US Postal contract from FedEx, Beyond.com has a new vision, Home Depot acquires SRS distribution, and Amazon removes Just Walk Out From its Amazon Fresh stores
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Today on our show: UPS wins US Postal contract from FedEx Beyond.com has a new vision Home Depot acquires SRS distribution Amazon removes Just Walk Out From its Amazon Fresh stores And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podca…
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April 1st, 2024: UPS announces new initiatives in Analyst Day, Canada Goose announces shakeup, Shein's supply chain as a service initiative a "Pearl Harbor" moment for retailers, and Commercetools releases ...
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Today on our show: UPS announces new initiatives in Analyst Day Canada Goose announces shakeup Shein's supply chain as a service initiative a "Pearl Harbor" moment for retailers Commercetools releases a company update And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https:…
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March 25th, 2024: Shoptalk 2024 recap, Nordstrom could be taken private, Temu’s owner PDD doubles annual profit, and Google launches retail media beta
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Today on our show: Shoptalk 2024 recap Nordstrom could be taken private Temu’s owner PDD doubles annual profit Google launches retail media beta And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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E43: Erin Barton | Chief Development Officer, JA Canada | Fostering Entrepreneurship among Young Canadians
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“Our teens today will find themselves in five or more really quite different careers over the course of their lifetime... how we equip youth with the skills to be able to transfer and adapt through their different career journeys and environments is really, really key to our work.” — Erin Barton Erin Barton is the Chief Development Officer for JA C…
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March 18th, 2024: The end of the free shipping era is greatly exaggerated, software as a service keeps getting harder, American Eagle’s logistics capitulation ends the pandemic logistics fever dream, and ...
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Today on our show: The end of the free shipping era is greatly exaggerated Software as a service keeps getting harder American Eagle’s logistics capitulation ends the pandemic logistics fever dream Shopify at Morgan Stanley tech conference 2024 takeaways And finally, The Investor Minute, which contains 5 items this week from the world of venture ca…
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March 11th, 2024: Key learnings on Temu from recent report, Klaviyo launches a professional services offering, Amazon launching mini Whole Foods in New York City, and Target reports Q4 earnings
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Today on our show: Key learnings on Temu from recent report Klaviyo launches a professional services offering Amazon launching mini Whole Foods in New York City Target reports Q4 earnings And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerc…
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E42: Mike Murchison | CEO, Ada | The world of AI entrepreneurship: Navigating risks, embracing authenticity, and scaling up
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“And that's what that's what entrepreneurship gives you. It gives you access to problems that are really hard to solve that, in my case, at least, for the kind of problems I like to solve, I can't find anywhere else.” — Mike Murchison In this episode, Mike Murchison, the co-founder and CEO of Ada, shares insights on redefining success beyond extern…
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March 4th, 2024: Shopify GMV closing in on Amazon, Macy’s announces a new vision, Amazon aggregator Thrasio declares bankruptcy, and Klaviyo reports 2023 Q4 earnings
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Today on our show: Shopify GMV closing in on Amazon Macy’s announces a new vision Amazon aggregator Thrasio declares bankruptcy Klaviyo reports 2023 Q4 earnings And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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28. Targeting an untapped fintech market worth trillions: A conversation with Arta Finance’s Caesar Sengupta
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The CEO of a cutting-edge fintech explain how his start-up offers investment services once reserved for the ultra-wealthy to successful professionals. As the eight cofounders of Singapore-based Arta Finance got to know one other during their years together at Google, they recognized a massive market gap for investment services aimed people like the…
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February 26th, 2024: Walmart’s Q4 earnings release, Bed Bath and Beyond and Overstock name new CEOs, Macy’s in a battle with investors, and what are UPS and FedEx telling us about the economy?
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Today on our show: Walmart’s Q4 earnings release Bed Bath and Beyond and Overstock name new CEOs Macy’s in a battle with investors What are UPS and FedEx telling us about the economy? And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-po…
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Luxury retail is about ‘emotions, not transactions’
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The physical shopping experience matters more than ever, says Value Retail founder Scott Malkin, whose company owns some of the world’s best-performing luxury shopping destinations. See www.mckinsey.com/privacy-policy for privacy informationOleh McKinsey Retail & Consumer Goods
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February 19th, 2024: Shopify reports Q4 2023 earnings, Target has a new strategy: Become Tar-Mu, Walmart may be Looking to buy TV maker Vizio, and celebrating the 5th Anniversary of RMW Commerce
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Today on our show: Shopify reports Q4 2023 earnings Target has a new strategy: Become Tar-Mu Walmart may be Looking to buy TV maker Vizio Celebrating the 5th Anniversary of RMW Commerce And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-…
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E41: Brett Colvin | CEO & Co-Founder, Goodlawyer | Revolutionizing legal services: Navigating legal education, innovation, and AI in the Canadian landscape
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“There is so much unmet legal need within businesses of all sizes that I don't see AI as a threat, I see it as an opportunity to make legal more important and more valuable to the businesses that it's serving.” — Brett Colvin In this episode, Jeff delves into the vibrant realm of legal services alongside Brett Colvin, a fellow founder based in Calg…
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February 12th, 2024: Our recap of January 2024 eCommerce news, Amazon releases their Q4 2023 earnings report, footwear brand New Balance adds a resale marketplace and RMW Commerce’s 2024 Outlook
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Today on our show: Our recap of January 2024 eCommerce news Amazon releases their Q4 2023 earnings report Footwear brand New Balance adds a resale marketplace RMW Commerce’s 2024 Outlook And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce…
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How product design can yield ‘triple wins’: Growth, margin, and sustainability
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23:54
Some consumer companies have simultaneously increased sales, cut costs, and reduced carbon emissions. Their secret? Paying closer attention to the design of their products and packaging. See www.mckinsey.com/privacy-policy for privacy informationOleh McKinsey Retail & Consumer Goods
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27. Now is the time to create new corporate ventures: A conversation with McKinsey’s Paul Jenkins
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21:10
The global coleader of Leap by McKinsey discusses the firm’s latest global survey, which finds that business leaders and investors are bullish on building new businesses. Despite ongoing economic uncertainty, businesses are increasingly enthusiastic about creating new ventures, according to McKinsey’s latest global survey on new-business building. …
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E40: Mark Harrison | Founder & Public Speaker, MH3 Collective | Pathways to entrepreneurial success: Relationships, risks, and data-driven decisions
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41:16
“I think entrepreneurship is the profession of the future, and I think ‘entrepreneurial’ is the trait of the future.” — Mark Harrison In this episode, Jeff sits down with Mark Harrison, Founder of MH3 Collective, who shares his approach to life and entrepreneurship, emphasizing the importance of self-management and taking control of one's destiny. …
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December 25th, 2023: Special Announcement
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Attention, Watsonians! The Watson Weekly will be on a brief hiatus as Rick and his family celebrate the arrival of their new baby. We'll be back with new episodes in February. Until then, keep prosperous and we'll see you soon! https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyOleh RMW Commerce Consulting
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December 18th, 2023: Macy’s gets a buyout offer, recap from Amazon CEO Andy Jassy on CNBC, CommerceHub makes an acquisition and rebrands as Rithum, and Zulily files lawsuit against Amazon
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14:44
Today on our show: Macy’s gets a buyout offer Recap from Amazon CEO Andy Jassy on CNBC CommerceHub makes an acquisition and rebrands as Rithum Zulily files lawsuit against Amazon And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast…
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Dr. Mohamad Sawwaf | Founder & CEO, Manzil | Empowering financial inclusivity: Unleashing the potential of fintech in Canada
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“This is the element of humanity and compassion and empathy of banking that we don't have today that really needs to come in.” — Dr. Mohamad Sawwaf Join us on this episode of Behind the Brand as we sit down with Dr. Mohamad Sawwaf, a dynamic force in the world of finance, ethics, and innovation. With an impressive academic background and a diverse …
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The art and science of reducing retail shrink
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23:38
Retailers need a data-informed, collaborative, store-by-store approach to combat shrink. The payoff: higher profits and better customer experience. See www.mckinsey.com/privacy-policy for privacy informationOleh McKinsey Retail & Consumer Goods
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