I created the Supersonic Marketing Podcast to interview the greatest people in hospitality and subject matter experts in Brand and Marketing. We share our insights and expertise for free to help businesses all around the world BOOM! You’re welcome. Sponsored by Vita Mojo
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EP. 155: MARTIN WILLIAMS, STEAK & STRATEGY WITH CEO OF RARE RESTAURANTS
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In this episode of the Supersonic Marketing Podcast, Mark McC talks with Martin Williams, CEO of Rare Restaurants, which includes Gaucho and M Restaurants. They talk about Martin's journey in hospitality, leadership insights, and the transformation of Gaucho. The discussion covers important topics such as strong team engagement, innovative marketin…
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EP. 154: AKTAR ISLAM, MICHELIN MASTERY WITH CHEF AND OWNER OF OPHEEM
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In this episode, Mark McC interviews two-Michelin-starred chef Akhtar Islam from Opheem. They discuss Akhtar's career, dedication to continuous improvement, and the evolving landscape of Indian cuisine and social media in the culinary world. Insights are shared on the challenges faced by the hospitality industry, the importance of authenticity, and…
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EP. 153: SHEREEN RITCHIE, BAKING INNOVATION WITH CEO OF BUNS FROM HOME
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In this episode, Mark McC welcomes Shereen Ritchie, CEO of Buns From Home. Reflecting on her dynamic career across notable venues like Leon, TGI Fridays, and the London Underground, Shereen shares her journey on mentorship, gender equality, and innovation within the hospitality industry. Highlights include her memorable viral moment at the Women's …
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EP. 152 ROBIN ROWLAND OBE, SUSHI AND STRATEGY WITH TRISPAN
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In this episode, Mark McC sits down at Brewdog Waterloo with Robin Rowland OBE, partner at TriSpan. They discuss Robin's significant impact on Yo Sushi as CEO, where he grew the brand through innovative strategies, Robin's investment insights at TriSpan, the importance of emotional intelligence in leadership, and successful investments in hospitali…
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EP. 151 MATT OVINGTON, ASK THE RIGHT QUESTIONS WITH SALIENCE RESEARCH
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In this episode, Mark McC invites Matt Ovington, Director of Research at Salience Plus, to talk about the power of research in hospitality marketing. They explore cost-effective techniques, understanding customer behaviour, and leveraging System 1 and System 2 thinking to boost business performance. The discussion also covers qualitative and quanti…
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Ep. 150 PATRICK MCGUIGAN, FROM FARM TO TABLE WITH THE AUTHOR OF THE CHEESE LIFE
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In this episode, Mark McSee chats with Patrick McGuigan, a renowned cheese journalist, teacher, and judge. They delve into Patrick's journey from food writer to cheese expert, his role in judging world-class cheeses, and the nuances of different cheese types globally. Patrick also shares insights on cheese's growing popularity in restaurants and th…
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Ep. 149 NICK POPOVICI, REVOLUTIONISING THE INDUSTRY WITH VITA MOJO
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In this special episode, Mark McC sits down with Nick Popovici, CEO and co-founder of Vita Mojo to explore the journey and innovations behind Vita Mojo's restaurant management platform. They talk about Nick's transition from finance to restaurant management, the creation of Vita Mojo inspired by personal dietary changes, and their evolution from a …
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EP. 148 DARREL CONNELL AND LIZZIE RYAN: SOUND INVESTMENT WITH IMBIBA
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In this episode, Mark McC sits down with Daryl Connell and Lizzie Ryan from Imbiba to explore their private equity firm's unique approach to investing in the hospitality sector. They talk about support strategies for brands, key trends in health and wellness, casual dining, and technology. The discussion also highlights recent investments, such as …
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EP. 147 KRIS HALL: INVESTING IN MENTAL HEALTH WITH BURNT CHEF PROJECT
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In this episode, Mark McC catches up with Kris Hall, founder of The Burnt Chef Project, to discuss mental health within the hospitality industry. They explore Kris's personal journey, the start of the project through a photography campaign, and its growth into a global initiative offering support and training. The conversation looks at mental healt…
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EP. 146 DAVID MCDOWALL: FROM BREWDOG TO STONEGATE CEO
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In this episode, Mark McC visits Soho to meet with David McDowell, former COO and President of Brewdog and current CEO of Stonegate, the UK's largest pub group. The conversation covers David's journey since joining Stonegate, the challenges he's faced, and the strategic changes he's implemented. They also discuss the importance of pub culture, shif…
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EP. 145 ROGER DALTREY & JAMIE DALTREY: BREWING SUCCESS WITH LAKEDOWN BREWING CO
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In this episode, we sit down with rock legend Roger Daltrey and his son Jamie Daltrey, the founders of Lakedown Brewing Co. Roger and Jamie discuss their journey of building the brewery on their estate, which also includes trout farming and carp farming. We talk about the highs, the lows, and the importance they place on sustainability and communit…
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S8 Ep. 144 FROM FINE DINING TO ARTISAN COFFEE AND EXCELLENT PUB FOOD WITH CHEF ASHLEY PALMER WATTS, CO-FOUNDER OF THE DEVONSHIRE AND ARTISAN COFFEE CO
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Explore the fascinating world of culinary arts and entrepreneurship with one of the UK’s finest chefs, Ashley Palmer Watts. Ashley shares his extensive experience in the restaurant scene, notably his time with Heston Blumenthal at The Fat Duck. He offers an insider's view into the intricate process of creating innovative dishes and the importance o…
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S8 Ep. 143 HOSPITALITY'S NEW HORIZONS: TECH, SUSTAINABILITY, BRAND EVOLUTION AND GLOBAL INSIGHTS FOR LOCAL SUCCESS WITH DAVID CAMPBELL, GLOBAL CHAIR OF OLE AND STEEN
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David Campbell is a luminary in the hospitality industry with experience leading iconic brands like Pizza Express and The Ivy to his current ventures in the bakery scene with Ole & Steen. David shares insightful stories from navigating corporate challenges, mastering branding, and spearheading innovative marketing strategies. Together with Mark McC…
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S8 Ep. 142 PINTS, PUB CULTURE, AND PERFECTION: A CONVERSATION WITH OISIN ROGERS, CO-FOUNDER OF THE DEVONSHIRE PUB
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What makes a pub stand out from the rest and what is the secret behind a good pint of Guinness? Devonshire co-founder and Guinness aficionado Oisín Rogers answers these questions and more in this week’s episode. Mark McC delves into Oisín’s extensive career in hospitality, exploring his unique path from bypassing university to dominating the pub sc…
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S8 Ep. 141 TECH-DRIVEN CUSTOMER EXPERIENCE AND THE HUMAN TOUCH WITH LIAM O’KEEFE, BRAND DIRECTOR AT BLEECKER
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In this episode, Mark McC delves into a candid conversation with Liam O'Keefe, brand director at Bleecker Burger, offering an in-depth exploration of their shared experiences in the realm of branding and hospitality. They discuss the landmark achievements of Bleecker Burger, emphasising the significance of becoming a London Living Wage company and …
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S8 Ep. 140 UNVEILING THE SECRETS OF SUCCESS IN THE HOTEL INDUSTRY WITH CHRIS WAYNE-WILLS, CEO OF CRERAR HOTELS
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CEO of Crerar Hotels, the AA Small Hotel Group of the Year 2023/24, Chris Wayne-Wills joins Mark McC on this week’s episode to discuss his career, his experience in the hospitality industry and the unique culture and approach of Crerar Hotels. Chris emphasises the importance of personalised guest experiences and attention to detail and highlights t…
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S8 Ep. 139 HOW TO USE OMNI-CHANNEL CAMPAIGNS AND HOSPITALITY TECH IN YOUR HOSPITALITY DIGITAL MARKETING STRATEGY WITH GEMMA BARTER, DIGITAL MARKETING MANAGER AT HONEST BURGER
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Gemma Barter, the Senior Digital Marketing Manager at Honest Burgers discusses the importance of approaching digital marketing from a customer's perspective and emphasises the need for continuous learning and adaptation in the fast-paced digital landscape. She highlights the success of a campaign at Honest Burgers that focused on introducing a new …
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S8 Ep. 138 A BUBBLY CONVERSATION ABOUT BUBBLE TEA AND USING HOSPITALITY TECH TO ENHANCE THE CUSTOMER JOURNEY WITH PAUL CUPP, MD OF CUPP
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It’s bubble tea but for grown ups. In this episode, Mark McC has a chat with Paul Tanner, the Managing Director of CUPP, a bubble tea brand. Paul shares his journey from being a barista to becoming an MD. He discusses some learnings from his career, emphasising the importance of training and development for the team. Paul and Mark chat about the un…
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S8 Ep. 137 FROM HOSPITALITY OPERATIONS TO MARKETING TO HOSPITALITY MARKETING CONSULTANCY: ALAN ARMSTRONG’S STORY, SPACEMAN MARKETING
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From operation to marketing, employee to freelancer Alan Armstrong has a variety of experience in the hospitality sector, giving him a very holistic perspective on things. He discusses his experience working with celebrities and managing venues at a young age and what he learned from this experience. Alan talks about his freelance journey, offering…
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S8 Ep. 136 EXPLORING THE FUSION OF INDIAN STREET FOOD AND CRAFT BEER WITH BUNDOBUST FOUNDERS MARKO HUSAK & MAYUR PATEL
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Is beer and curry a match made in heaven? Combining Indian street food and craft beer Marko Husak and Mayur Patel founded Bundobust, a casual restaurant and microbrewery chain. In this episode, they discuss their journey in the hospitality industry with host Mark McC. They share insights into their background in the industry, detailing how they com…
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S8 Ep. 135 HOSPITALITY, HOME COOKING, AND LIFE LESSONS WITH MARK WOGAN, CO-FOUNDER OF HOMESLICE AND HOST OF SPOONING PODCAST
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Hospitality entrepreneur and podcaster Mark Wogan shares his valuable insights on the hospitality industry including the challenges faced during the past four years, the impact of COVID-19 on the industry, and the need for government support. Along with host Mark McC they highlight the essence of kindness, generosity, and a welcoming spirit in the …
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S7 Ep. 134 THE ART OF HOSPITALITY AND INSPIRATIONAL LEADERSHIP: PAULO DE TARSO’S TAKE ON THE INDUSTRY
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Mark McC interviews Paulo de Tarso, a renowned figure in the hospitality industry with a rich background working in top restaurants worldwide. Paulo shares his journey from working in New York to opening his own restaurant, Margot, in London. He emphasises the importance of hospitality, service, and creating a positive atmosphere for guests. Paulo …
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S7 Ep. 133 INSPIRING CREATIVITY, SEASONALITY AND INCLUSIVITY IN THE KITCHEN WITH CULINARY EXPERT AND ENTREPRENEUR PAUL DICKINSON
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Paul Dickinson, Head Coach of the England National Culinary Team, First Employee of DSP Authentic and Global member of Forever Oceans Culinary Board talks to Mark McC about the importance of passion, creativity and inclusivity in the culinary world. Paul shares his experiences working with renowned chefs like Marco Pierre White and the England culi…
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S7 Ep. 132 GORGEOUS ROBBIE'S SECRETS TO CREATING A MEMORABLE SENSORY EXPERIENCE IN HOSPITALITY
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Robbie Bargh, founder of the Gorgeous Group joins Mark McC, sharing insights into just why his restaurants are so gorgeous. They discuss the importance of creating memorable and transformative experiences for guests, emphasising the significance of attention to detail in menu creation and storytelling. The discussion delves into the success story o…
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S7 Ep. 131 HOW AIRSHIP CRM MAKES B2B MARKETING FUN WITH DAN BROOKMAN, CEO, AND SAM BROWN, CCO, OF AIRSHIP AND TOGGLE
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In this podcast episode, Dan Brookman, CEO, and Sam Brown, CCO, of Airship and Toggle, discuss their journey in the hospitality industry and the evolution of their companies. They emphasise the importance of effective B2B marketing and how they approach it as a way to bring life and excitement to events and spur the industry forward. They also high…
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S7 Ep. 130 HOW TO SET YOUR BUSINESS UP FOR DIGITAL SUCCESS IN 2024 WITH DIGITAL ROCKSTAR JACK EDGE, FOUNDER OF CUTTIN EDGE DIGITAL
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Jack Edge is a digital rock star and founder of Cuttin Edge Digital. Jack shares his journey in the hospitality industry, starting from his bartending job at a student nightclub to his role as a sales and marketing manager for a group of bars and clubs. He emphasises the importance of understanding the guest and utilising digital tools to drive sal…
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S7 Ep. 129 EMPOWERING LEADERS: THE IMPACT OF COACHING IN THE HOSPITALITY INDUSTRY WITH SARAH CLARK, EXECUTIVE COACH
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Want to achieve more in business and get that competitive edge? Executive Hospitality Coach Sarah Clark joins Mark McC to talk about how coaching can help hospitality leaders to achieve more from their business. She discusses her journey from being a managing director in the hospitality industry to starting her own coaching business. Sarah emphasis…
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S7 Ep. 128 RUNNING A SUCCESSFUL, PEOPLE-CENTRIC BUSINESS AND CREATING A POSITIVE AND FULFILLING WORK ENVIRONMENT WITH PHILIP TURNER, FOUNDER OF CHESTNUT GROUP
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Mark McC interviews Philip Turner, founder and owner of Chestnut Group. Philip shares insights into the company's values and culture, emphasising the importance of passion, genuine interactions, and fun. They discuss the significance of community engagement and how Chestnut strives to create a welcoming and inclusive environment for both guests and…
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S7 Ep. 127 HOW TO SUCCEED IN THE HOSPITALITY INDUSTRY WITH INDUSTRY LEGEND, ENTREPRENEUR AND INVESTOR IAN EDWARD
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Ian Edward, an industry mentor, investor, and hospitality entrepreneur, discusses his experiences and insights in the hospitality sector. He emphasises the importance of mentoring and providing support to entrepreneurs and business owners, particularly in areas such as strategy, property, people, funding, finance, and exit. Ian also shares his thou…
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S7 Ep. 126 DO NOT MISS THESE 2024 SOCIAL TRENDS WITH ALISON BATTISBY FOUNDER OF AVOCADO SOCIAL
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In this podcast episode, social media expert and founder of Avocado Social Alison Battisby joins Mark McC to discuss social media trends for 2024 and how to use them for your business. She highlights the rise of LinkedIn as a popular and engaging platform, with a focus on lifestyle content and networking. They also discuss the potential growth of T…
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S7 Ep. 125 BUILDING A LIFE OF PURPOSE AND WELLBEING: INSIGHTS FROM SONIA FERRE, FOUNDER OF MAS QI WELLNESS RETREAT
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In this podcast episode, Sonia Ferre, the founder of Mas Qi, a wellness retreat in Alicante, shares her personal journey and the inspiration behind creating a space for people to find balance and fulfilment in their lives. Sonia discusses the importance of taking time for yourself, reevaluating dreams and goals, and making conscious choices to live…
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S6 Ep. 124 TRAPEZE MEDIA AND SILICON BRIGHTON PANEL TECH X HOSPITALITY
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This episode is a recording of the Silicone Brighton Panel hosted by Trapeze Media at Yolk House, Brighton. Host Mark McC was part of the panel. The panel discusses the challenges and impact of technology in the hospitality industry. The panel includes Kitty Newman, Director and Founder of Trapeze Media Joe Lynch, Account Director at Cam Research a…
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S6 Ep. 123 GROWING A RESTAURANT CHAIN, HIS CAREER CHANGE FROM ACCOUNTANT TO RESTAURATEUR AND THE IMPORTANCE OF UNDERSTANDING PEOPLE IN A HOSPITALITY BUSINESS WITH GAVIN ADAIR, CEO OF ROSA’S THAI
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In this episode of the Supersonic Hospitality Marketing podcast, Mark McC chats to Gavin Adair, the CEO of Rosa's Thai restaurant chain. Gavin shares his experience of opening a new Rosa's Thai location in Glasgow and discusses the positive feedback they have received so far. He also talks about the revitalization of the area where the restaurant i…
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S6 B1 CARRYING ON THE CONVERSATION WITH TREVOR GULLIVER, ST JOHN’S RESTAURANT AND AND BOULEVARD NAPOLEON
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Show notes In this bonus episode, host Mark McC and guest Trevor Gulliver, co-founder of St. John restaurants and founder of Napoleon Boulevard wines, discuss the importance of sustainability in the hospitality industry. They emphasise the need for businesses to prioritise local sourcing, support farmers and producers, and reduce the carbon footpri…
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S6 Ep 122 FROM MUSIC TO MICHELIN: A JOURNEY IN THE WORLD OF DINING WITH TREVOR GULLIVER, CO-FOUNDER OF ST JOHNS AND BOULEVARD NAPOLEON
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In this podcast episode, Trevor Gulliver, co-founder and CEO of St John Restaurant, discusses his journey in the hospitality industry. Trevor shares his experiences working in the music industry, designing t-shirts for bands, and organizing concerts. He then delves into the founding of St John Restaurant and the philosophy behind it, emphasizing th…
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S6 Ep. 121 THE BRIGHTON SPECIAL WITH CULINARY PIONEERS JAMES THOMSON, CO-FOUNDER OF WILD FLOR, DAWN SPERRING, CO-FOUNDER OF CHILLI PICKLE AND ROBERT SHENTON, CO-FOUNDER OF RIDDLE AND FINNS BRIGHTON
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In this episode, host Mark McC has a chat with three legendary restaurateurs in Brighton: James Thomson, co-founder of Wildflor; Don Sperring, co-founder of Chilli Pickle; and Robert Shenton, co-founder of Riddle & Finns. Each guest shares their journey and how they got started in the restaurant industry. They discuss the unique qualities of Bright…
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S6 Ep. 120 FROM SMALL BEGINNINGS TO RESTAURANT EMPIRE: THE GROWTH OF BLACK ROCK RESTAURANTS WITH RAZ HELALAT, DIRECTOR OF BLACK ROCK
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In this episode, Raz Helalat, director of Black Rock Restaurants, joins the podcast to discuss the success of his restaurant empire. Raz shares the journey of starting with the original Coal Shed restaurant in Brighton and expanding to include the Salt Room and Burnt Orange. He also talks about the challenges and triumphs of opening a restaurant in…
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S6 Ep. 119 PEACH PUBS AND AFTER THE CLOUDS FOUNDATION’S HAMISH STODDART SPEAKS HOSPITALITY, BRANDING, CULTURE, SUSTAINABILITY, ETHICAL FOOD SOURCING AND PHILANTHROPY
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In this episode Hamish Stoddart, co-founder of Peach Pubs and founder MD of After the Clouds Foundation, shares his journey in the hospitality industry. Hamish discusses the early days of Peach Pubs and how they focused on creating a strong brand DNA and providing exceptional service. He also talks about their commitment to sustainability and ethic…
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S6 Ep. 118 USING TECHNOLOGY TO IMPROVE THE GUEST EXPERIENCE, INCREASE BUSINESS AND IMPROVE EFFICIENCY WITH WITH MARIAM MARIAM FRENCH, MARKETING DIRECTOR OF LEON RESTAURANTS AND ANDREW BROOK, HEAD OF IT ...
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In this episode of the Supersonic Hospitality Marketing Podcast, recorded live at Hospitality Tech Expo in London, host Mark McCulloch is joined by Mariam French, the Marketing Director at Leon Restaurants, and Andrew Brooke, the Head of Information Technology at Tortilla. The discussion revolves around their experiences and insights into implement…
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S6 Ep. 117 DRIVING EFFICIENCY AND VALUE IN THE HOSPITALITY SUPPLY CHAIN: EXPERT ADVICE FROM DAVID READ, FOUNDER AND CHAIRMAN OF PRESTIGE PURCHASING
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In this episode, host Mark interviews David Read, founder and chairman of Prestige Purchasing, a company that specialises in optimising supply chains for the hospitality industry. David shares his insights on the importance of making strategic decisions in procurement, such as streamlining suppliers and optimising internal processes. He emphasises …
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S6. Ep. 116 UNDERSTANDING THE GROWTH OF COMPETITIVE SOCIALISING IN HOSPITALITY WITH JULIETTE KEYTE, MARKETING DIRECTOR OF RED ENGINE, FLIGHT CLUB AND ELECTRIC SHUFFLE
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In this episode of the Supersonic Hospitality Marketing podcast, host Mark interviews Juliette Keyte, the Marketing Director at Red Engine, the parent company of Flight Club and Electric Shuffle. Juliette shares her journey in marketing and how she joined Red Engine, which focuses on transforming traditional pastimes into opportunities to socialise…
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S6. Ep. 115 BOILING POINT WRITER JAMES A CUMMINGS TALKS TO SUPERSONIC HOSPITALITY PODCAST
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Welcome back to The Supersonic Hospitality Marketing Podcast, the show where we delve deep into the art and heart of storytelling. I’m your host, Mark McCulloch, and today, we’re setting the table with a feast of insights into the world of screenwriting and the pressures of the hospitality industry. We’ve all dined at restaurants, enjoying the culi…
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S6 TRAILER - I'M BACK WITH THE BEST SERIES YET!
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This podcast is sponsored by Vita Mojo. About Vita Mojo: The future of your restaurant, built together. Vita Mojo’s all-in-one platform helps restaurants increase ATV, run more efficiently and deliver an exceptional, fully-branded guest experience. Our restaurant management platform transforms your online and off-premise order sources - including d…
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S5 B5 NATHAN OUTLAW X HOSPITALITY RISING
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Sponsored by Vita Mojo Thanks to Zonal, Wireless Social and Coca Cola - CCEP To find a job in hospitality go to www.hospitalityrising.com To invest in Hospitality Rising for 2023/24 go to www.hospitalityrising.org This podcast is sponsored by Vita Mojo. About Vita Mojo: The future of your restaurant, built together. Vita Mojo’s all-in-one platform …
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S5 B4 THOMASINA MIERS OBE X HOSPITALITY RISING
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Sponsored by Vita Mojo Thanks to Zonal, Wireless Social and Coca Cola - CCEP To find a job in hospitality go to www.hospitalityrising.com To invest in Hospitality Rising for 2023/24 go to www.hospitalityrising.org This podcast is sponsored by Vita Mojo. About Vita Mojo: The future of your restaurant, built together. Vita Mojo’s all-in-one platform …
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S5 Ep. 114 ROWING ACROSS THE ATLANTIC with CHRIS MITCHELL & ROBBIE LAIDLAW, THE SPIRIT OF HOSPITALITY
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This podcast is sponsored by Vita Mojo. About Vita Mojo: The future of your restaurant, built together. Vita Mojo’s all-in-one platform helps restaurants increase ATV, run more efficiently and deliver an exceptional, fully-branded guest experience. Our restaurant management platform transforms your online and off-premise order sources - including d…
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S5 Ep. 113 CHEERS TO THE BEER! SHOWCASING ALL THAT IS GREAT ABOUT PUBS AND BREWING WITH RITA KING,
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THIS WEEK'S GUEST IS: RITA KING, Honorary Secretary to the All Party Parliamentary Beer Group Rita King serves as the Honorary Secretary to the All Party Parliamentary Beer Group, where her passion for the brewing industry and legislative affairs converge. With a dynamic blend of expertise in politics and beer advocacy, Rita plays a pivotal role in…
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S5 Ep. 112 USING TECH TO GROW THE HEALTHY QSR BRAND with ANGE HARRISON, BRAND DIRECTOR, TOSSED
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1:15:49
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1:15:49
Angelina is Brand Director at Tossed: London’s original salad bar which she joined as Head of Food in 2011. Responsible for food, marketing, communication, and systems she previously worked in the Food team at Pret a Manger. After Tossed’s previous parent company went into administration during the Covid pandemic Angelina and company MD Neil Sebba …
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S5 B3 RAYMOND BLANC OBE X HOSPITALITY RISING
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11:26
Sponsored by Vita Mojo Thanks to Zonal, Wireless Social and Coca Cola - CCEP To find a job in hospitality go to www.hospitalityrising.com To invest in Hospitality Rising for 2023/24 go to www.hospitalityrising.org This podcast is sponsored by Vita Mojo. About Vita Mojo: The future of your restaurant, built together. Vita Mojo’s all-in-one platform …
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S5 B2 TOM KERRIDGE X HOSPITALITY RISING
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12:45
Sponsored by Vita Mojo Thanks to Zonal, Wireless Social and Coca Cola - CCEP To find a job in hospitality go to www.hospitalityrising.com To invest in Hospitality Rising for 2023/24 go to www.hospitalityrising.org This podcast is sponsored by Vita Mojo. About Vita Mojo: The future of your restaurant, built together. Vita Mojo’s all-in-one platform …
…
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