Podcast terbaik Leggat (2024)

1
Navigating Legislative Changes in Vacation Rentals with Ginger Harrelson of Beachball Properties (Feat. Scott Leggat of Inhabit IQ) 34:54

19d ago34:54

34:54

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Ginger Harrelson, co-owner and Corporate Counsel of Beachball Properties, and Scott Leggat, Director of Government Affairs and Advocacy at Inhabit IQ. Together they explore: The Alabama Tourism Protection Act Insights into navigating the legislative process Th…

1
What Should Your Vacation Rental Business Do To Prevent Harmful Regulation? (With Scott Leggat) 51:27

25d ago51:27

51:27

In this episode, we chat with Scott Leggat who is the Director Government Affairs & Advocacy at Inhabit IQ. We dive into regulations, how to build the right local relationships, marketing, Scott's background and more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Scott LeggatOleh The Business Blacksmith

1
Personalization Strategies for Vacation Rentals with Stacy Wesson of Cascara Vacation Rentals 27:07

3d ago27:07

27:07

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Stacy Wesson, General Manager at Cascara Vacation Rentals. Together they explore: Tackling staff burnout Converting second homes into vacation rentals The need for improved industry education Implementing new technology Stacy Wesson is General Manager at Casca…

1
How THIS Mindset Makes This Property Management Software Unlike Any Other... (With Paul Waldschmidt) 56:57

4d ago56:57

56:57

In this episode, we're joined by Paul Waldschmidt, CEO of Ownerrez. We talk all about the origin of Ownerrez, an engineering mindset, updates, growth, funding in our space and LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Paul Waldschmidt OwnerrezOleh The Business Blacksmith

1
When to Listen to the Data with Chris Wheeler of Scenic Stays 24:06

8d ago24:06

24:06

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Chris Wheeler, Owner of Scenic Stays. Together, they explore: How to book off-season rentals Using data to enhance the efficiency of housekeeping operations How to balance data insights with owner expectations in revenue management Chris is Owner of Scenic Sta…

1
Diving As Deep As We Can Into Vacation Rental Data (With Kenny Bedwell) 57:46

11d ago57:46

57:46

In this episode, we're joined by Kenny Bedwell of STR Insights to talk all things data, marketing, ops, finding the right properties and a TON more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Kenny Bedwell STR InsightsOleh The Business Blacksmith

1
What Does It Mean To Be A 'Professional' Vacation Rental Manager? 48:11

18d ago48:11

48:11

In this episode, the trio takes on trying to better define what it means to be a truly "professional" property manager or vacation rental manager. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'ConnellOleh The Business Blacksmith

1
Think Like a Hospitality Professional with Michael Friedman of Vacation Rental University 30:51

26d ago30:51

30:51

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Michael Friedman, CEO of The Simple Life Hospitality and Co-Founder of Vacation Rental University. Together, they explore: Why property managers need to consider themselves part of the hospitality industry How to avoid the most common vacation rental mistakes …

1
Ep54 Turquoise Prince, Adi Watters and Burrows 2:14:17

1M ago2:14:17

2:14:17

Turquoise Prince, Adi Watters, Burrows aka Jamie join us in the flats to talk tattoos, music and making sick vidsOleh Mustard Flats

1
How To Build The RIGHT Fundamentals In Your Vacation Rental Business 46:03

1M ago46:03

46:03

In this episode, the trio takes on the fundamentals of vacation rental business building and how it applies to building a winning organization. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell The Webinar: Conrad / AdamOleh The Business Blacksmith

1
Metrics, Freebies, and Competitor Analysis: Marketing Advice from Susan Tormollen of A Better Meal 26:36

1M ago26:36

26:36

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Susan Tormollen, Former Director of Marketing at Expedia, Founder of Camp Do It and Head of Marketing at A Better Meal. Together, they explore: Why you need to measure every part of the customer lifecycle Successful marketing strategies in the VR space How to …

1
Ep53 Josh Roy Barlow & Groovy Daughter 1:59:00

1M ago1:59:00

1:59:00

The first ever podcast while doing a tattoo live (maybe) with Josh Roy Barlow & Groovy DaughterOleh Mustard Flats

1
Diving Into The Data To Build The Ideal Approach To Getting More Bookings (With Jeff Brown) 54:24

1M ago54:24

54:24

In this episode, we chat with Jeff Brown of IntelliHost on data, getting more traffic on Airbnb with testing, thumbnails, how to run tests and even more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Jeff Brown IntelliHostOleh The Business Blacksmith

1
Data-Driven Decision Making in Vacation Rental Management with Steve Caron of Inhabit 23:54

1M ago23:54

23:54

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Steve Caron, the Executive Vice President and Managing Director, Vacation Division at Inhabit. Together they explore: The importance of mindset Data-driven decision-making Embracing challenges The use of AI in the industry Creating exceptional guest experience…

1
The Good, the Bad, and the Ugly with Elaine and Lance Stitcher of Seaside Vacations & Sales 30:59

2M ago30:59

30:59

In this episode of The Vacation Rental Show - How We Grow, host Lynell Gordon is joined by Elaine and Lance Stitcher, the co-owners of Seaside Vacations and Sales. Together, they explore: How to build a brand from day one The good, and the not-so-good, stories from their journey so far Why you can’t be afraid to let people go when they’re not worki…

1
Building A Large Vacation Rental Business The Smart Way (With Dustin Abney) 55:41

2M ago55:41

55:41

In this episode, we chat with Dustin Abney of Portoro on his stunningly quick growth building his vacation rental mangement company to hundreds of units in just a few short years, trends, PMS platforms, building technology, what the future holds and a lot more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Portoro Dustin Abn…

1
Ep52 Albert Soesastro & Brenden “Woody” Wood 1:15:31

2M ago1:15:31

1:15:31

Skate photographer Albert Soesastro & VP of Canberra Skateboarding Association Brenden “Woody” Wood join us in the flats to tell some stories.Oleh Mustard Flats

1
Creating a Brand Bible with Amber Hurdle of Employer Brand Central 28:40

2M ago28:40

28:40

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Amber Hurdle, founder of Employer Brand Central. Together they explore: Maintaining employee engagement during change Emerging branding trends Creating a “Brand Bible” Challenges faced by women in business today Amber is the founder of Employer Brand Central, …

1
Welcoming All Travelers With Heart And Hospitality To Grow Your Vacation Rental Business (With Becky Large) 56:49

2M ago56:49

56:49

In this episode, we chat with Becky Large of Autism Travel Club on her movement to accept all travelers, why focusing on families with Autism can be not just be more 'welcoming' but also a driver of growth for your business too. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Becky Large Autism Travel Club…

1
Breaking Into The PMS Space With A Novel Approach (With Wes Smithe) 54:03

2M ago54:03

54:03

In this episode, we interview Wes Smithe of Direct Software on what it's really like to build a PMS, his unique takes on where we're heading, how change is creating opportunity for Direct and a lot more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Direct Software Wes Smithe…

1
EP51 Meg Houghton & Gogo Miller 1:26:46

2M ago1:26:46

1:26:46

Industry legend & photographer Meg Houghton and one half of Miroji, Gogo Miller join us in the flats tonight.Oleh Mustard Flats

1
Dealing With The Changing Landscape Of OTAs With Vrbo (With Tim Rosolio) 49:38

2M ago49:38

49:38

In this episode, we interview Tim Rosolio of Vrbo / Expedia Group on all things Vrbo, technology, tech debt, building towards the future, merchadising vacation rentals and a lot more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Tim Rosolio One KeyOleh The Business Blacksmith

1
Competitors are Friends with John Stokinger, Director of Sales at Direct 32:35

2M ago32:35

32:35

In this episode of The Vacation Rental Show - How We Grow, host Lynell Gordon is joined by John Stokinger, Director of Sales at Direct. Together, they explore: The camaraderie and communication of the vacation rental industry How some industry conferences could be improved to focus on education and cost efficiency Why it’s crucial for property mana…

1
Happy Customers Means More Innovation with Michael B. Rubin of Streamline 13:30

2M ago13:30

13:30

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Michael B. Rubin, General Manager of Streamline Vacation Rental Software at Inhabit. Together, they explore: Streamline’s recent innovations How good customer feedback provides a solid foundation for future innovation The upcoming Streamline Summit Since the b…

1
Covering Everything That You Need To In Your Vacation Rental Property With The "Proper" Insurance (With Darren Pettyjohn) 55:01

2M ago55:01

55:01

In this episode, we interview Darren Pettyjohn from Proper Insurance on why they're the world-class insurance product for vacation rental homeowners, guests and property managers. Darren shares his journey of what's it's like to 'swim away' from the crowd, being the most expensive offering and more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fas…

1
Ep50 Project One 57:17

3M ago57:17

57:17

Canberra street dance collective Project One join us live in the flats to talk about the release of their YouTube / Screen Australia series, Red Bull Dance Your Style and much more with Rob Aspinall and Josh PageOleh Mustard Flats

1
The Tools You Need To Build More Direct Bookings + Improve Hospitality (With Chris Walker) 46:51

3M ago46:51

46:51

In this episode, we interview Chris Walker from Direct Booking Tools about his current approach to building tech that works and delivers the outcome that all PMs and VRMs are looking for. Chris also shares his background and history by getting into and building a vacation rental business in Hilton Head, SC. Enjoy! ⭐️ Links & Show Notes Adam Norko S…

1
Tech Solutions are NOT One-Size-Fits-All with John An of TechTape 30:11

3M ago30:11

30:11

In this episode of The Vacation Rental Show - How We Grow, host Lynell Gordon is joined by John An, Founder and CEO at TechTape and President at Ohana Stay. Together, they explore: Why there is technology fragmentation in the industry How to implement tech solutions Revenue management in 2024 John is Founder and CEO of TechTape, providing short-ter…

1
Is The Tech Spaghetti Monster Going To Harm Your Vacation Rental Biz? (With Marcus Räder) 55:25

3M ago55:25

55:25

In this episode, we interview Marcus Räder from Hostaway about tech, funding, building a winning PMS platform, what scaling means for the STR/Vacation rental industry, his song and a LOT more. You don't want to miss this one. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Marcus Räder Hostaway…

1
The Shortening of the Booking Window with Brian Olson of Beachcomber Vacation Homes 17:43

3M ago17:43

17:43

In this episode of How We Grow, host Lynell Gordon is joined by Brian Olson of Beachcomber Vacation Homes. Together, they explore: The increasing trend of shortened booking windows The rebranding of Northwest Vacation Rental Professionals to VR Nation Fostering a culture of trust in your team Brian is the Owner of Beachcomber Vacation Homes, offeri…

1
Make Your Property Memorable with Cara Shimizu of VR Decor 17:50

3M ago17:50

17:50

In this episode of How We Grow, host Lynell Gordon is joined by Cara Shimizu of VR Decor. Together, they explore: How to make listing photos stand out Why you should make your property Instagrammable What colors rent well Cara is the owner of VR Decor, a specialist decorating company committed to helping short-term rental owners achieve maximum rev…

1
Designing The Winning Experience From Property Design To Check-In (With Bryndee Barton) 54:06

3M ago54:06

54:06

In this episode, we interview Bryndee Barton from Loma Homes on her background in building long-term rentals, then working with her business partners into a brand-new short-term rental angle with designed + themed vacation homes. She breaks down why design and investing into an awesome guest experience is what has lead to the right outcomes for Lom…

1
Building The Ideal? Approach To Hospitality (With Tyann Marcink Hammond) 53:54

3M ago53:54

53:54

In this episode, we interview (for the second time) Tyann Marcink Hammond of many projects (linked below) but most known as the Queen Of Guest Experience for Touch Stay. We talk about what touch points are missing from many PMs and hosts workflows, building happy guest experiences and more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Con…

1
How to Effectively Market to Owners with Randy Hall of Liquid Life Vacation Rentals 36:04

3M ago36:04

36:04

In this episode of How We Grow, host Lynell Gordon is joined by Randy Hall of Liquid Life Vacation Rentals. Together, they explore: Marketing to new owners Hiring the right people as you grow Targeting the right areas for growth Randy is Owner and Team Leader of Liquid Life Vacation Rentals, bringing over 25 years of marketing and small business ex…

1
Understanding The Tools & Tech In Your Vacation Rental Business (With Deborah Labi) 49:32

4M ago49:32

49:32

In this episode, we interview Deborah Labi of Have You Got / The Techsplained Series on growth, building understanding in the vacation rental space of tech + tools, her new business launching now and a lot more... Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Deborah Labi Have You Got Network The Techsplained Series…

1
How to Build Your Reputation with Jessica Gillingham of Abode Worldwide 16:17

4M ago16:17

16:17

In this episode of How We Grow, host Lynell Gordon is joined by Jessica Gillingham of Abode Worldwide. Together, they explore how to boost your reputation through: Crafting your own narrative Becoming an expert in the industry Communicating interesting information regularly with owners Jessica is Founder and CEO of Abode Worldwide, a specialist pub…

1
Bucket Your Business with Fred Boothby of Enjoy Unique Stays 31:14

4M ago31:14

31:14

In this episode of How We Grow, host Lynell Gordon is joined by Fred Boothby of Enjoy Unique Stays. Together, they explore: The value of mentorship across the vacation rental industry Why you should view each business operation as a separate entity The opportunities for inspiration that come from opening up your home In 2019, Fred co-founded Enjoy …

1
Building Our Vacation Rental Businesses The Safe Way (With Eric Thibodeaux) 51:30

4M ago51:30

51:30

In this episode, we interview Eric Thibodeaux of Current Tides Vacation Rentals + Safer VRs about building a world-class vacation rental business that takes every stakeholder into account including guests, owners and our community. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Eric Thibodeaux Safer VRs Current Tides Vacation…

1
Why You Should Make Safety Your Number One Priority with Justin Ford of Breezeway 27:42

4M ago27:42

27:42

In this episode of How We Grow, host Lynell Gordon is joined by Justin Ford of Breezeway. Together, they explore: Taking appropriate safety measures for hot tubs and pools Where the real risks lie with fire pits Guests’ increasing focus on safety Justin is the Director of Short-Term Rental Safety and Certification Programs Director at Breezeway, as…

1
Grading The Vacation Rental Industry Today: The Good, The Bad & The Ugly (With Steve Milo & Miriam Ramsey) 55:22

4M ago55:22

55:22

In this episode, we interview Steve Milo and Miriam Ramsey from Vtrips. They share their (always) honest takes on where we're heading, VRMA, how Vtrips is doing, ethics of our industry and a lot more. Editor's note: we had some minor audio issues with Miriam's file, but it doesn't take away from the great information shared. Enjoy! ⭐️ Links & Show …

1
How You Can Protect Your Rental Property Guests with Justin Ford of Breezeway 30:50

4M ago30:50

30:50

In this episode of How We Grow, host Lynell Gordon is joined by Justin Ford of Breezeway. Together, they explore: Why accidents are so common in vacation rentals The most common causes of injuries and fatalities and how to prevent them The toxic mindset many are plagued with Justin is the Director of Short-Term Rental Safety and Certification Progr…

1
Building The True Guest Experience With Service vs Hospitality (With Matthew Loney) 56:18

4M ago56:18

56:18

In this episode, we interview Matthew Loney with Xplorie on overall guest experience, service vs hospitality, building the right setup for guests and lot more! Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Matthew Loney XplorieOleh The Business Blacksmith

1
Breaking Down The Business Sense Of Treating Customers Like Rock Stars (With Jeff Ostermann) 57:54

5M ago57:54

57:54

In this episode, we interview Jeff Ostermann from Sweetwater (Sweetwater is the world's leading music technology and instrument retailer) about how customer care leads to the ideal outcome not only for happy customers, but for their business as well. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Jeff Ostermann Sweetwater…

1
Beyond Airbnb: Scaling Vacation Rentals in the Middle East with Mahwussh Alam of One Perfect Stay 21:18

5M ago21:18

21:18

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Mahwussh Alam, the CEO of One Perfect Stay. Join them as they: Dive into Mahwussh’s journey from starting in the vacation rental space during Airbnb's rise in Dubai to her aspirations of managing thousands of units across the Middle East Uncover the strategies…

1
Going From A To Z In The Vacation Rental Industry (With Kimberly White & Jeff Iloulian) 51:41

5M ago51:41

51:41

In this episode, we interview Jeff Iloulian and Kimberly White from HostGPO on their approach to marketing, brand building, standards, scaling, 'starting from the bottom' and more. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Kimberly White Jeff Iloulian HostGPOOleh The Business Blacksmith

1
Getting Started with Franchising with Vickie Storm of iTrip 17:59

5M ago17:59

17:59

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Vickie Storm of iTrip. Together, they cover: Why to consider using a franchise model Key benchmarks when scaling a franchise Advice for switching to a franchise model How franchising often exceeds expectations Since 2016, Vickie has been involved with iTrip, i…

1
Building A Hospitable + Welcoming Vacation Rental Experience In Québec (With Kerri Gibson) 57:15

5M ago57:15

57:15

In this episode, we interview with Kerri Gibson of Chalets Hygge. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'Connell Kerri Gibson Chalets HyggeOleh The Business Blacksmith

1
Vacation Rental Stories: Episode 67 - Making Direct Reservations Easy for Your Customers 32:19

5M ago32:19

32:19

In this episode of How We Grow, host and vacation rental industry veteran Lynell Gordon is joined by Eric Goldreyer of bnbfinder. Together, they cover: Why property managers are driving direct reservations Eric’s advice for vacation rental managers: have a website How travelers are actively searching for the option to book direct Eric is CEO of bnb…

1
The Four ‘C’s of Hospitality with Adam Knight of Recreation Vacation Rentals 30:05

5M ago30:05

30:05

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Adam Knight of Recreation Vacation Rentals. Together, they cover: The four ‘C’s of hospitality What makes good communication with owners How to grow when you can’t afford to hire new team members How negative experiences can improve your approach to hospitalit…

1
Hitting Reset On The Art Of Hospitality: An Important Update About Where We're Heading 17:40

5M ago17:40

17:40

In this episode, we share what's happening with the next phase of The Art Of Hospitality, why our back catalog is down and other important life updates. Enjoy! ⭐️ Links & Show Notes Adam Norko Scott Fasano Conrad O'ConnellOleh The Business Blacksmith

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