Powering personalized, intelligent, and effortless customer and employee experiences.
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Chat with Avaya at BCsummit
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8 & Out is a Podcast series featuring interesting 8-minute interviews with Avaya Select Product Partners by Avaya DevConnect Business Development Manager Bill Petty. Interesting innovations and informative interviews make this a 'must have' on your playlist.
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Visit APN The Avaya Podcast Network at our permanent home: http://www.spreaker.com/avayapodcast for all of the latest content.
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Cloud-based collaboration and communications are delivering experiences that are transforming our economy and shaping our lives. But to benefit from the Experience Economy and build an enduring advantage, organizations must think beyond yesterday’s strategies and solutions. The Experience invites you to join thought leaders across the business for thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of expe ...
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The IAUG Insider Podcast is more than a resource for IAUG members and Avaya customers; it's the home of exclusive interviews with Avaya and IAUG leaders on the latest telecommunications news, trends, and best practices. New episodes launch on Thursdays.
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Join three telecom industry leaders as they discuss tips and tricks in the Unified Communications world. Plus, meet their expert guests who share their own unique perspectives on the industry.
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Weekly Information Security News. Stay up to date on what’s going on in the InfoSec world in about 40 minutes. Join us for InfoSec news and stay for some friendly banter, guest interviews, gadget reviews, tech interview tips, and hilarious dad jokes! New episodes every Monday.
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News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in ...
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Cutting through the noise for Canadian VARs and MSPs
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Welcome to the podcast channel of CIONews, we produce the latest updates in the world of technology and business from CIO perspective. Our show features in-depth discussions with top CIOs, technology leaders, and industry experts who share their insights and experiences on a wide range of topics. We also cover the latest news, and developments in the tech industry. CIONews helps to stay informed and inspired whether you're a seasoned CIO or just starting out in your career, it has something ...
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Podcast by UC Podcast by IR
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Navigating Compliance when Transitioning to Cloud Voice Platforms
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UC Today's Susie Harrison hosts Garth Landers, Director of Global Product Marketing at Theta Lake. In this video, we discuss topics including: How the shift to cloud-based voice platforms has transformed how IT and/ or UC teams approach compliance The primary compliance challenges organizations face when transitioning to cloud-based voice communica…
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Navigating the Future of Cisco Collaboration: A Conversation with Anurag Dhingra
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Anurag Dhingra discusses his new role, AI innovations, and Cisco's strategic vision with Dave Michels. Join Dave Michels as he welcomes Anurag Dhingra, the newly appointed Senior Vice President and General Manager of Cisco Collaboration, for a dynamic conversation about the future of collaboration technology at Cisco. Anurag, a 25-year veteran of C…
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Episode 177 - Airport Security Bypassed with SQLi, Russian Hackers Use NSO Group Exploits, Users Get Too Good Identifying Phishing, Career Goals
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast TSA bypassed by SQL injection attack https://www.bleepingcomputer.com/news/security/researchers-find-sql-injecti…
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Latest Big News on Zoom's AI Story, Zoom Docs, Slack & Box Integrate & Custom Emojis from Microsoft
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Watch on YouTube. In this episode of The Latest Big UC News, host David Dungay and Kieran Devlin welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: Zoom CEO takes shots at vendors charging for AI features Zoom Docs update Slack and…
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UC Today's Kieran Devlin speaks to Dom McDonald, CEO of ULAP. In this session, we discuss the following: What ULAP is hearing from customers about AI in UC Why ULAP omitting AI was a critical decision Why compliance is so important for ULAP and its customersOleh UC Today
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Episode 176 - Telegram CEO Arrested, Man Hacks and Fakes Death, Android Payment Malware, Vegas Thoughts
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast Telegram CEO Arrested in France https://www.wsj.com/world/europe/telegram-ceo-pavel-durov-charged-french-authori…
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Operator Connect vs Direct Routing - Discussing the Future of UC
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UC Today's Susie Harrison hosts David Casem, Telnyx CEO, for a discussion around the future of UC. In this video, we discuss: Whether PSTN is still relevant OC vs DR and Teams Phone The role of channel partners in the evolving UC ecosystemOleh UC Today
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AI Show - Unlocking Productivity with Microsoft Copilot
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Watch on YouTube. Exploring the Transformative Power of Microsoft Copilot with Softchoice's AI Expert, Craig McQueen. Welcome back to our third episode of the AI Show! In this episode of the AI News Show, hosts Rob Scott and Kevin Kieller dive into the latest headlines in AI before turning their attention to a special guest, Craig McQueen, Vice Pre…
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How AVer’s Audio Solution Enables Classroom Equity
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UC Today's Kieran Devlin speaks to Rene Buhay, SVP of Sales and Marketing at AVer Europe. In this session, we discuss the following: The challenges schools and teachers are facing around classroom audio and ensuring all students can clearly hear How AVer's Ampliwave solution addresses issues of classroom equity Ampliwave's compatibility with assist…
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Episode 175 - Presidential Campaign Hacking, Google Android Censors Sensitive Information, Social Security Numbers Leaked, AirPod Etiquette
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast US Presidential campaigns hacked https://www.darkreading.com/remote-workforce/2024-us-political-campaigns-prepar…
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Episode 174 - Hotels Invade Privacy at DEFCON, DOJ Dismantles Spy Laptop Farm, INTERPOL I-GRIP Recovers BEC Scam Money, How to Spot a Rich Person
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast Blackhat 2024 and DEFCON 32 review https://www.reviewjournal.com/business/tourism/invasion-of-privacy-hotel-room…
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Episode 173 - Live From Blackhat 2024 and DEFCON 32, Hotel Check-In Tips, Lyft Driver's Side Gig, Bourbon Tasting, Desert Attire
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast Live from Blackhat 2024 and DEFCON 32! Checkpoint acquired Zone Alarm https://www.computerworld.com/article/1325…
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Empowering Organisations to Effortlessly Migrate, Operate and Optimize UC in the Cloud
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UC Today's Kieran Devlin speaks to John DeBaca, VP of Strategy & Business Development at Variphy. In this session, we discuss the following: The challenges organisations face in cloud migrations, including around visibility into their on-prem environments How Variphy supports partners in their cloud migrations How Variphy helps partners overcome th…
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Unleash the Power of UCaaS & CCaaS in Your Microsoft Ecosystem
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UC Today's David Dungay speaks to Benny Matityahu, VP, UC & Collaboration, AudioCodes and Gidi Adlersberg, Voca CIC Business Line Manager, AudioCodes. In this session, we discuss the following: Why are customers purchasing UCaaS and CCaaS together as part of a consolidated platform? What are the big challenges around trying to buy UCaaS and CCaaS t…
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The Latest Big News on Microsoft Hits 3m Teams Premium Users, Avaya's New CEO, Crowdstrike Outage
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Watch on YouTube. In this episode of The Latest Big UC News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panelists discuss a variety of hot topics in the UCaaS space, including: Microsoft hits 3 million Teams premium users Avaya's latest layoffs and new CEO Crowdstrike outage and…
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Let's Talk Collaboration with Craig Durr - Creating Moments of Contrast: The Power of White Space
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Watch on YouTube. Mark Coxon, Director of Business Development for AVISPL, discusses the concept of experiential design and the importance of focusing on impact outcomes and workflows before technology and facilities. He emphasizes the need to create experiences that allow people to communicate and collaborate effectively. Coxon shares examples of …
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Exploring the Possibilities and Challenges of Microsoft Teams Phone
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UC Today's Susie Harrison hosts Mark Herbert from Dstny for Service Providers. In this episode, we uncover: Common challenges for providers looking to use Microsoft Teams calling Why Teams calling is relatively underused The opportunities Teams calling unlocks for providers and customers Options outside of Teams…
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Episode 172 - Jailtime For Pirated Avaya Licenses, Russia Wants Their Cybercriminals Back, Cybersecurity Company Hires North Korean Spy, New EDR Killer For Sale, Southwest Airlines Ends Open Seating
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast Former Avaya employee gets 4 years in prison for pirating licenses https://www.bleepingcomputer.com/news/legal/f…
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Scaling Microsoft Teams Rooms for Learning Spaces with Q-SYS
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UC Today's Susie Harrison hosts Vic Bhagat, Principal, Alliances & Ecosystem, Q-SYS and Kyle Spiess, Principal Lead Product Manager of Microsoft Teams Rooms at Microsoft. In this episode, we uncover: What high-impact spaces are and trends / growth in their market The key challenges and considerations in high-impact spaces How those challenges can b…
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Revolutionise Compliance with Regulatory-Grade AI Communications Intelligence
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UC Today's Kieran Devlin speaks to Brandon Carl, EVP of Product Strategy at Smarsh, and Theo Hill, Senior Director of Product Management at Smarsh. In this session, we discuss the following: How Smarsh helps customers innovate while remaining compliant with AI What compliance agility means for enterprises What makes Smarsh's AI capabilities stand o…
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Navigating Migration: How to Make Your Transition a Success
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UC Today's Senior Content Editor Susie Harrison hosts Layne Hoo, CEO of Variphy, to discuss the transition from on-premise to cloud. In this video, we cover: The trends and challenges in on-premise vs. cloud The signs that your enterprise is ready to migrate Considerations in managing migration How Variphy can help ease your migration journey…
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CEO Chat: Is UC Dead? 8x8 CEO Says No!
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In this insightful UC Today video, Dave Michels of TalkingPointz sits down with Samuel Wilson, CEO of 8x8, to delve into the rapidly evolving landscape of unified communications (UC) and contact centers (CC). With over seven years at 8x8 and a diverse background in finance, customer experience, and business strategy, Samuel provides a unique perspe…
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CallTower Continues Global Operator Connect Expansion
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UC Today's Tom Wright hosts CallTower's William Rubio. In this session, we discuss the following: CallTower's evolving Operator Connect operation How demand for Operator Connect is comparing to Direct Routing How Operator Connect providers differentiate themselvesOleh UC Today
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Episode 171 - FBI's Phone Open Sesame Update, iPhones Immune to FBI, Crowd Strike-Out
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast FBI worked with Cellebrite to get into Trump shooter's phone https://9to5mac.com/2024/07/18/trump-shooter-androi…
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Meeting No Participation Rate: Why it's so High and How to Bring it Down
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UC Today's Tom Wright hosts Mike Tolliver from Vyopta. In this session, we discuss the following: Why no-participation meeting rates are on the rise How to keep the rate down How user insights can drive productive meeting culturesOleh UC Today
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Navigating the Shift from Telco to Techco with Voiceflex
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UC Today's Susie Harrison hosts James Arnold-Roberts, CEO at Voiceflex. In this episode, we discuss: Current trends and areas of growth in the tech market What a 'techco' is What makes a good techco The drivers behind the shift from telco to techco, and how Voiceflex is helping its customers navigate this…
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AI News Show: Exploring Enterprise AI Adoption with Microsoft's Karuana Gatimu
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UC Today host Rob Scott is joined by Co-Founder of enableUC, Kevin Kieller and Karuana Gatimu, Principal Manager for the Microsoft 365 Customer Advocacy Group at Microsoft. Discussion points: Essential considerations for AI implementation Practical AI use cases and enterprise adoption Leveraging AI for talent management AI Minute: Distinguishing us…
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Episode 170 - FBI Cracks Assassin's Phone, Singapore Retires SMS Codes, AT&T Hacked and Pays Ransom, Prime Day 2024
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast FBI breaks into assassin's phone in one day https://therecord.media/feds-break-into-trump-suspect-phone https://…
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AI News Show - AI Assistants: Past, Present, and Future
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UC Today host Rob Scott is joined by AI Expert and Co-Founder of enableUC, Kevin Kieller. In this update, we talk through the most popular AI news headlines: The history and advancement of AI assistants like Apple’s Siri, Amazon’s Alexa, and Google Assistant The integration of Natural Language Processing (NLP) and machine learning in voice assistan…
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How Microsoft is Quietly Revolutionising Cybersecurity
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UC Today's Tom Wright hosts Shaun Redfern from Symity. In this session, we discuss the following: How Microsoft has developed its security portfolio over the last few years How Microsoft’s growing security portfolio has changed companies’ approach to their security stack How is Symity developing its approach to cybersecurity?…
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Elevating Contact Centres To The Next Level With Conversant C360
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UC Today's Kieran Devlin speaks to Ads Khan, Head of Service Delivery at Conversant. In this session, we discuss the following: The key challenges facing contact centres in 2024 What is Conversant's C360 solution and how can it empower customers? C360's Contact Centre module and how its flexibility and depth supports contact centres…
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Episode 169 - Hacked Taylor Swift Tickets, Ransomware Raises Mortality Rates in Hospitals, Info Stealers Reveal Abusers, 2024 Paris Olympics
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast Hackers leak Ticketmaster print-at-home tickets https://www.bleepingcomputer.com/news/security/hackers-leak-39-0…
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AI News Show - Tackling Fake AI and Voice Avatars in 2024
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Welcome to our fourth episode of the AI Show! Today, Rob Scott and Kevin Kieller are back to dissect the latest in AI news and to engage in a crucial conversation about voice avatars in 2024 and tackling fake artificial intelligence. AI News Headlines: Meta reevaluates labeling AI-generated posts on Instagram Character.ai enables phone calls to AI …
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NUWAVE and Cisco Empower Webex Calling in Multi-UC Environments
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Watch on YouTube. Welcome to Episode 3 of the Nuwave Campaign series! In this episode, Rob Scott from UC Today News talks with Mark Bunnell, Chief Operating Officer of NUWAVE, and Chad Elford, Engineering Product Manager for Webex by Cisco. This discussion is essential for carriers, operators, and service providers aiming to become Certified Cloud …
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Maximising Contact Centre Performance Through Data
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Watch on YouTube. UC Today's Kieran Devlin speaks to Martin Mahler, Chairman at Akixi and data and analytics expert. In this session, we discuss the following: The key challenges contact centres are facing in 2024 and how analytics can help address them Practical use cases of how can be invaluable in contact centres How data can provide visibility …
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Latest on NICE in UCaaS, RingCentral's Relationships, Microsoft's Case, and OpenAI's New Acquisition
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Watch on YouTube. In this episode of The Latest Big UC News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: NICE entering the UCaaS space The future of RingCentral's partnerships Microsoft's ongoing anti-compe…
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Episode 168 - Brian Returns, Evil Twin Arrest, Disgruntled Employee Wipes Servers, CDK Software Stops Car Sales, European Vacations
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast Australian man arrested for creating evil twin WiFi access points https://www.bleepingcomputer.com/news/security…
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Episode 167 - Kaspersky Banned, Ascension Healthcare Hacked, American Alcohol Consumption
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast Kaspersky banned in US https://www.bleepingcomputer.com/news/security/biden-bans-kaspersky-antivirus-software-in…
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Unlocking UC's Transformative Potential For Organisations in India
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UC Today's Kieran Devlin speaks to Jeyavelan Sabapathy, Global Head of Business Collaboration at Tata Communications. In this session, we discuss the following: 1) The major regulatory challenges for Indian organisations and how Tata can support them 2) How Tata Communications GlobalRapide empowers organisations in India with its network of global …
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Empowering The Channel With Voca
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UC Today's Kieran Devlin speaks to Paul Taylor, Chief Commercial Officer at Voiceflex. In this session, we discuss the following: The key trends in the channel in 2024 What Voca actually is and why Voiceflex is excited to collaborate with the channel around it How Voiceflex's roadmap aims to support the channel…
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Unlocking The Hybrid Work Analytics Goldmine
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UC Today's Kieran Devlin speaks to Mike Tolliver, Product Management Director at Vyopta. In this session, we discuss the following: The challenges facing hybrid work organisations What makes hybrid work analytics such an untapped goldmine How data insights can help maximize office space utilisationOleh UC Today
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AI’s Triple Evolution: Legacy, Generative, and the Future
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Watch on YouTube. Dave Michels Unpacks the AI Landscape in our latest roundup of TalkingPointz Insider news report. In this insightful episode, UC Today's Rob Scott and Dave Michels dissect the key findings from the latest Talking Points Insider Report, covering a range of hot topics in the unified communications and collaboration space. They dive …
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Episode 166 - Don't Fall for Phone Scams, Panera Bread Pays Ransomware Crew, Data Brokers Sell to Scammers, Mental Health Improvement Tips
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast Don't fall for phone scams https://www.washingtonpost.com/technology/2024/06/17/phone-scams-dont-answer/ Panera …
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Critically Upholding Digital Communications Governance in UC
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UC Today's Kieran Devlin speaks to Garth Landers, Director of Global Product Marketing at Theta Lake. In this session, we discuss the following: What is Digital Communications Governance and why is it important in UC? What are the major compliance challenges for UC in 2024? What about the role of AI?…
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Episode 165 - Hotel Check-In Terminals Hacked, 20,000 Fortinet Firewalls Hacked, Iraqi Interpreters Come To America, Man Sues Apple for Exposing Affair
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Welcome to this week's episode of the PEBCAK Podcast! We’ve got four amazing stories this week so sit back, relax, and keep being awesome! Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast Hotel check-in terminals hacked with single quote https://www.bleepingcomputer.com/news/security/check-in-termin…
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Digital Workplace Maturity - How Evolved is Your UC Stack?
18:06
18:06
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Disukai
18:06
UC Today's Tom Wright hosts VOSS' Christopher Martini - Chief Vice President, Microsoft Strategy. In this session, we discuss the following: What are the main challenges that organizations face when managing and optimizing their UC stack? How to prioritize competing needs across departments? How does an organization measure the effectiveness and ma…
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AI Show – Navigating AI's Legal Landscape
37:08
37:08
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Disukai
37:08
From AI Outages to Ethical Concerns: A Deep Dive into the Latest AI News and Regulations Welcome back to our third episode of the AI Show! Today, Rob Scott and Kevin Kieller are back to dissect the latest in AI news and to engage in a crucial conversation with Dr. Scott Allendevaux, a leading expert in AI law and policy. AI News Headlines: OpenAI C…
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The Latest Big News on Microsoft Copilot, 8x8 Focuses on CCaaS & RingCentral Megadeal
39:28
39:28
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39:28
In this episode of The Latest Big UC News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: Revolutionizing Team Collaboration with Copilot Maximizing Product Sales to Reduce Churn Rate Enhancing Mobile Work wit…
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User Adoption and Customer Experience in Workplace Technology
28:38
28:38
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Disukai
28:38
This conversation between our host Craig Durr and his guest, Aaron Roe from Deloitte covers a wide range of topics related to collaboration, workplace experience, and technology solutions. Aaron shares insights into his role as a problem solver and the innovative solutions he has implemented at Deloitte. The conversation also delves into the import…
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Let’s Talk Collaboration with Craig Durr
22:46
22:46
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22:46
Danny Hayasaka, the Marketing Director for Call One, joins Craig Durr in this inaugural podcast episode to discuss collaboration in the UC industry. This session includes discussions on the following topics: The importance of a complete collaboration ecosystem The need for education and guidance for end users Insights on the vendor community The ch…
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