Turning Operations into a Profit Center → Kunle Campbell

2X eCommerce Podcast

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Shownote available on: https://2xecommerce.com/podcast/ep455/

In this episode of the 2X eCommerce podcast, host Kunle Campbell delves into operational efficiency for scalable eCommerce businesses. The discussion covers the pros and cons of warehouse fulfillment vs. third-party logistics (3PL), offering insights into choosing the right 3PL partner. The episode also explores supply chain optimization, highlighting supplier sourcing, inventory management, and diversification. Automation is emphasized, with tips on automating inventory, order management, customer service, returns, supplier databases, and shipping processes. Outsourcing non-core tasks like customer service and financial management to third-party providers is recommended to focus on growth. Overall, the episode provides actionable strategies for improving profitability and scaling sustainably.

• (00:00) - How to Turn Your eCommerce Operations into a Profit Center → Kunle Campbell
• (00:14) - Introduction
• (01:56) - Warehouse vs. 3PL: Choosing the Right Fulfillment Strategy
• (04:13) - Selecting the Perfect 3PL Partner
• (06:08) - Boost Your Visibility with Reviews.io
• (08:12) - Mastering Supply Chain Optimization
• (11:09) - Harnessing Automation for eCommerce Success
• (14:50) - Outsourcing Non-Core Tasks for Growth
• (15:40) - Conclusion and Key Takeaways

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Get a Copy of Kunle’s Book
Elevate your e-commerce game with Kunle Campbell's book, "E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers." Discover practical strategies and insights to boost your e-commerce growth.

• Buy on Amazon → https://amzn.to/3ybY6WS
• Buy on Walmart → https://bit.ly/3swOuDe
• Buy on Kogan Page → https://bit.ly/44DylLn
• Buy on Barnes & Noble → https://bit.ly/3Pgd4B4
• Buy on WHSmith → https://bit.ly/4bfr9r3

Sponsors:
This episode is proudly brought to you by:

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Creators & Guests

• Kunle Campbell - Host