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S01E16 - The Power of Communities
Manage episode 428017579 series 3585088
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The next episode of "Tapas and Pretzels" welcome Rafael Escaño Marín, Senior Manager Customer Success at Salesforce . Rafael brings over 20 years of IT experience and a passion for customer success and community building.
We'll discuss the critical role of communities in driving customer success, the integration of MuleSoft's API programs with Salesforce, and how fostering both technical and business communities can benefit companies. Rafael also shares insights on the impact of AI on content creation and onboarding, while emphasising the irreplaceable human element in communities.
Excited to explore more or want to join us on Tapas & Pretzels? Reach out at podcast@adorsys.com!
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