221: Balancing Heart and Smart: The Key to Customer Retention and Growth with Ali Cudby

Navigating the Customer Experience

Kandungan disediakan oleh Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

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Ali Cudby, CEO of Alignmint Growth Strategies, which is a dynamic force in business transformation through intentional customer experiences. With a mission to drive growth by architecting superior customer interactions, Ali's expertise aligns strategy and implementation. She is the author of the bestselling book, Keep Your Customers, she offers fresh insights from real-world stories, best practices and CEO-led case studies.

Her MINT Method, outlined in the book, fuels transformational customer loyalty. With 20+ years in corporate planning and strategic marketing, Ali founded Alignmint in 2014, focusing on small to mid-size companies. As a Purdue University entrepreneurship instructor, she shapes the next generation of business leaders. Ali's podcast appearances showcase her wealth of knowledge in customer experience, growth strategies and intentional business success.

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139 episod

#Customerexperience #Customerservice #Leadership #Servicerecovery #Customer Experience Strategist #Entrepreneur #Marketing #Business #Careers #Podcasting Education #Self-Improvement #Yanique Grant