#133 - Driving Actionable Decisions from Insights with Pejman Mirza-Babaei, UX Research Consultant

Awkward Silences

As a researcher, you know the value of using research to drive business decisions—but other stakeholders might not. In order to drive action from research, you need to create alignment with key decision-makers and the research you do.

Pejman Mirza-Babaei joins the Awkward Silences podcast to discuss how to transform research insights into actionable design decisions by collaborating with stakeholders. With over fifteen years of experience doing UXR and interaction design on various applications, Pejman shares insights on the importance of effective communication and collaboration; the need for actionable and cost-effective research; and the challenges and biases that can arise in decision-driven research.

Tune into this episode to learn all about the intricacies of decision-driven research 👇

Highlights:

[00:01:53] Pejman’s extensive experience with games and user research

[00:04:40] Making good, directed, actionable decisions from research

[00:08:53] The inspiration behind The Game Designer’s Playbook

[00:13:14] Collaboration with stakeholders to determine research necessity

[00:16:53] Ensuring alignment between decision-makers and researchers

[00:23:30] When decision-centric research backfires

[00:27:31] Avoiding marketing your company to your participants

[00:30:07] Specificity in context

[00:32:28] Navigating difficult decisions stemming from research

[00:37:03] Successfully seeing research insights through to action

[00:43:46] Life motivations mirrored in games

Sources mentioned in the episode:

• userinterviews.com/awkward
• The Game Designer's Playbook

About Our Guest

Pejman Mirza-Babaei is a UX research consultant, author, and professor. His latest book, The Game Designer's Playbook, was published in September 2022. He also co-edited the Games User Research book (2018), a compendium of insights from over 40 experts on UX research in games. He has over 15 years of experience doing UXR and interaction design on various applications, from mobile apps to VR games and everything in between streaming content, console, PC games, and even delivery robots! He worked as the UX Research Director at Execution Labs (Montréal, Canada) from 2015 to 2017 and was a UX Researcher at Vertical Slice and Player Research (UK) from 2009 to 2013.