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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Drifting Ruby Screencasts
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Content provided by Dave Kimura. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave Kimura or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Every week you will be treated to a new Drifting Ruby episode featuring tips and tricks with Ruby on Rails, the popular web development framework. These screencasts are short and focus on one technique so you can quickly move on to applying it to your own project. The topics are geared toward the intermediate Rails developer, but beginners and experts will get something out of it as well.
…
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31 episodes
Mark all (un)played …
Manage series 1261019
Content provided by Dave Kimura. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave Kimura or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Every week you will be treated to a new Drifting Ruby episode featuring tips and tricks with Ruby on Rails, the popular web development framework. These screencasts are short and focus on one technique so you can quickly move on to applying it to your own project. The topics are geared toward the intermediate Rails developer, but beginners and experts will get something out of it as well.
…
continue reading
31 episodes
All episodes
×In this episode we look at processing background jobs in a way that can conditionally send the work to be processed to different queues. This can be very powerful in situations where you need to process the job in different ways or send requests to different APIs.
In this episode, we'll explore how we can add a "global" music player that will persist across different pages. Our approach will be unobtrusive and implemented in a maintainable way.
In this episode, we look at implementing a temporary loader for turbo frame tags to give a visual of data that is loading.
In this episode, we look at some precautions we can take with our production environment and setup recurring backups for the database.
In this episode, we look at creating an entire infrastructure (proxy, load balancer, app servers, worker servers, database server, and a storage server) on our own hardware use Kamal to provision and deploy our Ruby on Rails application.
In this episode we look at deploying a Rails 8 beta application to a Digital Ocean droplet. We'll also look at a scenario of deploying Action Cable broadcasts and another with recurring background jobs.
Large forms can be overwhelming to fill out, especially if not all of the fields are required. In this episode, we'll look at creating a stimulus controller to conditionally display fields based on the input of another field.
In this episode, we will upload a CSV file but need to pass it into a background job. This can prove to be difficult based on the hosting infrastructure so we'll explore some mechanisms to work around them. We'll also look to optimize Solid Queue to handle the large number of jobs.
In this episode, we look at setting up a mechanism to track the changes from an externally developed product. We'll also discuss branching strategies and how to develop your own features on top of Writebook.
In this episode, we tackle the issue of slow-loading dropdowns with a high volume of options by implementing an asynchronous select using the Hotwire Combobox library.
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