Empathy podcast

Player FM - Internet Radio Done Right

21 subscribers

Ditambah seven tahun yang lalu

Kandungan disediakan oleh Holly Custard&Nelson Almanzar, Holly Custard, and Nelson Almanzar. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Holly Custard&Nelson Almanzar, Holly Custard, and Nelson Almanzar atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

The Agile Brand with Greg Kihlström®

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#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

8 days ago27:12

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27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Empathy Podcast

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Explore how seeing the world through different perspectives helps you effectively solve problems and live a better life. Designing your thinking with empathy at the center helps you connect with others, generate innovative ideas and facilitate successful outcomes – elevating the human experience. In each episode we talk with experts from diverse fields to explore how principles of empathy are put into practice. Join us and discover patterns of empathic engagement to improve your life.

10 episod

#Society #Holly Custard&Nelson Almanzar #Holly Custard #Nelson Almanzar

Empathy Podcast

21 subscribers

updated 5 years ago

Kongsi

Laman utama siri•Feed

10 episod

#Society #Holly Custard&Nelson Almanzar #Holly Custard #Nelson Almanzar

Semua episod

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Ep9 – “This Doesn't Leave the Chair” – with professional stylist, Cadie King 41:08

5 years ago41:08

41:08

Successful hairstylists and barbers are experts at their craft and in, wait for it… – human connection . Paying a barber or hairstylist to cut, color, or trim one’s hair is something most of us have experienced. If you were to look past the primary objective of getting a nice hair-do, the concerns that arise with choosing the right stylist or barber can be quite daunting. You could ask yourself, “are they professional? Are they pleasant and fun to be around? Are they a good listener? These key human traits are what help us develop good and lasting relationships in general, and for many, play a big role in the client and hairstylist relationship. Many times the stylists and barbers take on a special role that goes beyond making our hair look good. Through in-chair conversations, deep listening, and the familiarity that develops over time, professionals like Cadie King , build trust through open and honest communication with their clients. It takes time to hone the craft of an expert stylist through training, building knowledge, and skills and experience. To create and maintain the fidelity and loyalty that Cadie’s has with her clients, it takes patience, kindness, listening, honesty, and strong communication skills, all the foundational principles of empathy. Like a good therapist, "what is said in the chair, stays in the chair."…

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Ep8 – Jeremy Koester, How Epigenetics Creates Internal Awareness 25:12

5 years ago25:12

25:12

Empathy Podcast gets scientific in this episode, as Nelson and Holly talk with Jeremy Koester to discover how building greater awareness of individual body chemistry plays a key role in our ability to empathize with others. Jeremy studies epigenetics, which can be defined as '“in addition to changes in genetic sequence.” The term has evolved to include any process that alters gene activity without changing the DNA sequence, and leads to modifications that can be transmitted to daughter cells..." We learn the importance of self-reflection and the internal awareness of our memories, core beliefs, and lived experiences to better understand and relate to others in a meaningful way. Through mindfulness and intentional practice, Jeremy explains that we can remap and rewrite our own narratives. As an Epigenetics coach and a teacher of empathy, Jeremy helps creative leaders strengthen their inner awareness to drive stronger business results.…

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Ep7 – Workplace Diversity & Inclusion with Jason Lambert & Joy Leopold 38:13

6 years ago38:13

38:13

Organizations create policies to align employees towards shared organizational values. But when we go to work, we don't leave our diverse identities at home. Managing individuals with diverse genders, socioeconomic, racial, and religious backgrounds can be challenging. Yet, generating respect and a sense of belonging, overcoming dysfunctional conflict, and fostering diverse perspectives and points of view are essential to organizational success. In this episode, Nelson and Holly talk with professors, Jason Lambert and Joy Leopold , to explore what makes achieving these goals so important, and so difficult for organizations to accomplish. Listen in to discover what can organizations do to help their employees learn to understand different ways of thinking and contributing in the workplace, and how to use this insight to think critically to produce stronger work output. Find out how each of us can uncover and overcome our individual biases in order to empathize, and connect, with others. Welcoming organizational diversity and fostering an inclusive work environment has a big payoff, but it takes more than magic dust and luck to pull it off. It takes empathy, thoughtful design, measurable goals, and ongoing effort to achieve success.…

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Ep6 – Special Effects of Running with Compassion with Gary Walker 33:26

6 years ago33:26

33:26

Gary Walker is a seasoned visual effects designer, marathon coach and community leader. In this episode, he shares that "It requires negotiation, communication, and empathy for what everyone's goals are, to come together to create a common solution." We learn about the importance of building trust, creating a safe physical and emotional space, and staying focused on the 'why', for the success of his business and his team of runners. This episode is about moving beyond fear, embracing vulnerability, and seeing empathy as a valuable step in connection. Gary Walker has been making visual storytelling look good for over 30 years. An Oscar and Emmy-nominated visual effects designer, he created and supervised digital compositing and motion graphics for studio and independent films. In the last 14+ years, he's committed his energy to TeamFX, a social justice community that happens to also engage in ‘couch-to-race’ training for the Austin marathon and half marathon. Gary leads this whole community health movement, in partnership with runners and local business leaders to help end the cycle of life-threatening abuse, neglect & exploitation, raising funds for Austin’s Children’s Shelter in Austin, Texas.…

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Ep5 – Getting in the Groove 40:20

6 years ago40:20

40:20

Latest episode of Empathy Podcast

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Ep4 – Bonding with Your Pooch and Others, with Paul Mann 42:55

6 years ago42:55

42:55

Latest episode of Empathy Podcast

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Ep3 – Politics & Public Representation with Gabriel Sepulveda 41:30

6 years ago41:30

41:30

We have the honor of having Gabriel Sepulveda, where we discuss the dynamics of government policy, lobbying and advocacy work and the role of empathy in shaping decisions. Gabriel describes the process that goes into development of public policy and the current climate of politics in the United States. He helps us discover how exposing ourselves to the diverse perspectives and ways of help us make more informed decisions, support higher levels of empathy, and foster greater cooperation and community engagement. Gabriel Sepulveda is Senior Director of Policy and Public Affairs for the Board of Hispanic Caucus Chairs and is a political consultant working in governmental affairs, advocacy, and lobbying.…

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Ep2 – Pop Culture Connections 38:33

7 years ago38:33

38:33

Interview with educator Dr. Mark Cunningham

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Ep1 - Introducing the Empathy Podcast 19:10

7 years ago19:10

19:10

We bring to you our debut episode. We tell you a little bit about ourselves, what we're bringing to the podcast, and why we're doing this.

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Hello world! 34:58

7 years ago34:58

34:58

First episode in our Elevating Human Experience podcast. We introduce ourselves and talk about what we’re doing and why we’re doing it.

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