The goal of Uncharted Podcast is to allow a space for some of the most brilliant individuals in the business to tell their stories. I’ve found that many of these great people got where they are by diving into the unknowns, or the uncharted. Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support
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Hi, this is ’The Uncharted Podcast’. I’m Alex, your host, ready to guide you through each episode filled with discovery and wonder. Stay with us!
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The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment f ...
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Hearing stories about unique individuals pushing through the societal norms, and forging their own uncharted path that allows them a life of freedom, soulfulness, liberation, and happiness. Living beyond the expectations and limitations that we have grown up in, in this culture, and "general" way of living. Your Host Sari Cowsert Instagram www.thegrowthgoddess.net The Growth Goddess, who intimately understands the constraints of control and fear, and through her own personal transformation, ...
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Shattering The Dream: From Broken to Fulfilled with Dani Kenney
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In this heartfelt episode, we sit down with Dani Kenney, a mentor of mine, to uncover the raw, real story of her life. Growing up, Dani knew she wanted something drastically different from her mother’s life. She pushed herself to the limit in college, striving for the perfect dream life—money, house, husband, and a child. But when she finally had i…
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The practice manager at this clinic struggles between business operations and team communication. Dr. Andy Roark and Stephanie Goss address a mailbag question from a medical director struggling with a practice manager who excels in metrics but falters in team interaction. Andy and Stephanie dive into the friction often seen between the business and…
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Navigating Business Growth and Challenges featuring Tom Lavery
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This week, we feature a conversation with Tom, the CEO and founder of Jiminny. We're excited to reintroduce this valuable episode, originally recorded some time ago. The insights remain incredibly relevant, and we believe they will resonate with our growing audience. Join us as Tom shares his journey from a sales background to founding Jiminny, the…
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290 - My Boss Oversteps Boundaries
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An associate veterinarian who loves their job, is struggling with a practice owner's overbearing management style that pushes the boundaries of work-life balance. The team receives numerous emails and texts on their days off, and the feedback is often negative and micromanaging, creating a stressful work environment. Dr. Andy Roark and practice man…
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Childlike Wonder Meets Adult Ambition: Redefining Success Creatively with Ember Harr
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We spend so much time living on autopilot, pushing down our true emotions and intuition, that we start to lose touch with ourselves. We bury that inner voice beneath layers of societal expectations, perfectionism, and the fear of the unknown. And it's not until we're faced with a breaking point, a moment of crisis or deep realization, that we're fo…
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289 - Do Wellness Plans Make Sense For You
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Shawna Castillo, Director of Care Plans at Otto, joins us to tackle a critical question from a practice manager struggling with client credit limitations. Despite offering CareCredit, Scratchpay, and VetBilling, many clients still face challenges. The burning question: How do we design wellness plans in a way that is not going to make my team or my…
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Revisiting a 2020 Gem: Insights from Costanoa Ventures Founder on Crafting a Legacy in Venture Capital
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We're excited to re-release one of our earliest and most insightful episodes from 2020, featuring Greg Sands, Founder and Managing Partner of . In just 15 minutes, Greg shares his journey from skating on frozen Minneapolis lakes to shaping the future of early-stage investing. Discover the principles that guide his investment strategy, and the art o…
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288 - Does Anyone Care About The Details
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A frustrated veterinary practice leader wonders why it seems like the details no longer matter to their team. This week on the Uncharted Veterinary Podcast, Practice Management expert Stephanie Goss and Dr. Andy Roark tackle their shortest mailbag question ever: does anyone care about the details? Together, they work through the headspace behind th…
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From Immigrant Roots to Startup Insights: A Conversation With Poya Osgouei
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This week's episode features a repurposed interview where Federico Ramallo interviewed Poya Osgouei on the IrregEx Podcast. Federico's qustions were put together using an AI speaker. In this episode, Poya dives deep into various topics, including his experiences growing up as an immigrant in the United States, what he's learned over the years as a …
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From Silent Suffering to Sacred Pleasure: A Deep Emotional Release with Brittney King, and Her Vulnerable Truth
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You know, it's fascinating how we normalize dissociation—you don’t even realize you're not in your body, that you're not feeling. We push our intuition down so deep that it's almost a stranger to us. Brittney King went through this exact battle, feeling totally detached from herself while navigating societal pressures and the devastating loss of he…
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287 - Doctor Development - New Grad And Established Associate
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This practice owner aims to develop a plan for both a new, eager graduate and an established associate who is less enthusiastic about development. Dr. Addie Reinhard, CEO of MentorVet, joins Dr. Andy Roark on this week's podcast to tackle this unique challenge. Dr. Reinhard brings a wealth of expertise to the conversation, as the founder of MentorV…
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286 - We Need A Call - Out Policy
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An associate is struggling with their perception that the management team is not holding an otherwise exceptional team member accountable for excessive call-outs, resulting in gaps in coverage. This week on the Uncharted Podcast, Stephanie Goss and Dr. Andy Roark respond to an email signed from "A motivated associate who needs my support team to sh…
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A Conversation on Navigating the Competitive Job Market and Expert Advice on Building High-Performing Sales Teams With Kevin Mulrane
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This Week's Guest is Kevin Mulrane. Kevin Mulrane jumped onto Sales Operations Demystified to share his thoughts on the blurring of sales leadership and sales operations, why sales reps need to become the CEO of their own business and why you should "Win what is winnable". --- Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1…
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Website: https://tokmatik.com/buy-tiktok-views Address: District C1 Building, Office 209, World Trade Center, Dubai, UAE Phone: +1 855-848-9812 Email: tokmatikbuytiktokviews@gmail.com Tags: #tiktok, #socialmedia, #buytiktokviews, #tiktokviews, #views Google Sites: https://sites.google.com/view/tokmatikbuytiktokviews Buy TikTok Views from Tokmatik: …
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Abusive Behavior & Recognizing Red Flags: Insights From Relationship Coach Swathi Reddy
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On this episode of the podcast, Sari Cowsert sits down with guest Swathi Reddy to delve into the rawness of emotional and physical abuse. They provide deep insights into the unimaginable reality of being a victim of abuse, shedding light on how it can happen to anyone. Through their powerful conversation, they bring awareness to this important issu…
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Clients are feeling extremely frustrated by not being able to get seen with a sick pet quickly enough for their liking and unfortunately, the front desk is taking the brunt of the client frustration. This week on the Uncharted Podcast, Stephanie Goss and Dr. Andy Roark jump headfirst into another mailbag episode. They received an email from a pract…
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Exploring Rebrands: The Upsides and Downsides, When to Utilize No Code and Low Code Solutions, and Navigating Growth: Insights with Fabian Veit, Former VP Operations & People of Celonis & CEO of Make
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This week's guest on Uncharted Podcast with Poya Osgouei is Fabian Veit, the CEO at Make. Fabian joined the leadership team of Make in 2020 after the business was acquired by Celonis, a leading process mining platform and execution management software. Before Make, Fabian held various roles at Celonis, from Data Scientist to VP Operations and Peopl…
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284 - Medical Director Not Managing The Naughty Doctor
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One experienced doctor's toxic behavior is jeopardizing team morale and driving away staff and new graduate veterinarians. In this episode of the Uncharted podcast, practice management expert Stephanie Goss and Dr. Erica Pounds from Banfield Pet Hospital dive into a critical issue faced by many practice leaders: dealing with toxic behavior from a t…
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CEO Wisdom: Insights from Amir Orad's Journey Scaling Multiple Companies to 150 Million
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Amir Orad, a seasoned CEO/entrepreneur in AI/analytics, Cyber, and FinTech, has a proven track record of scaling tech companies, including Sisense, Actimize, and Cyota, achieving 9-figure revenues, profitability, and market leadership. As CEO & Chairman of Sisense, revenue grew 17X over eight years to $150M, transitioning to native cloud SaaS and a…
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Trust, Acceptance, and Freedom: A Fertile Breeding Ground for Love with Danny Parizek
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On this episode of The Uncharted Way, Danny Parizek shares his own understanding of acceptance, He has learned to embody the essence of love and has given himself the gift of freedom. By surrendering to what is instead of fighting or resisting what he thought he should be, Danny has found true happiness and fulfillment. We also discuss the importan…
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283 - Why Are They All Leaving? What Am I Doing Wrong?
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This practice has spent a lot of time and energy to work on their culture and the team that is there loves working together, loves their clients and the management. Yet people are still leaving the practice! This week on the podcast, Dr. Andy Roark and practice management nerd Stephanie Goss are talking through an email they received in the mailbag…
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Navigating People Dynamics as Your Startup Scales With Karel Callens
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This week's guest is Karel Callens Karel Callens is the CEO and founder of Cumul.io, and is based in Leuven, Belgium. He has worked in the field of big data and analytics for over 10 + years and has an education from Katholieke Universiteit Leuven. This is brought to you with support from Netsuite.com/scale --- Support this podcast: https://podcast…
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282 - Returning To Work Post Mental Health Suicide Leave
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Content Warning: Mentions of suicide may be triggering to some listeners.What are some key practices in preparing the clinic for a team member returning from a mental health leave? Dr. Phil Richmond joins us to help a veterinary practice manager wondering how they can prepare a safe space within their clinic, for a team member to return to. Togethe…
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From Art to Sales: An interview with Aaron McReynolds
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This week's episode is brought to you with support from DuploCloud. This week's speaker is Aaron McReynolds. With over nine years of experience in sales and sales management, Aaron is currently the Co-Founder and CEO of Alysio, a software company that helps sales teams optimize their performance and efficiency via AI. Aaron has a proven track recor…
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Sexuality, Spirituality, Relationships, & Self Connection With Danielle Aubrey Smith
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In this episode with Danielle Aubrey Smith, we take you on a journey of self-discovery through sexuality. They discuss the significance of self-love and the power of listening to one's inner voice. They challenge the limitations of traditional religious institutions and shed light on the stigma surrounding mental health in spiritual communities. Fr…
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281 - Be Efficient, High Quality and Low-Stress?
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This week on the Uncharted Podcast, Stephanie Goss and Dr. Andy Roark dive into another intriguing submission from the mail bag. This time, they tackle a question from a practice owner who's embarking on the journey of opening a new clinic and is pondering what type of client experience to deliver. The practice owner is eager to establish a distinc…
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Founder Real Talk: Navigating the Emotional Rollercoaster & Relationship-Led Growth with Pete Ryan
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This week, we have an engaging discussion with Pete Ryan, co-founder of Hifive. While SaaS fundamentals like MVPs and growth are on the table, the real focus here is the founder's mindset—a make-or-break factor on the path from zero to one. Take a listen to uncover the valuable insights that can set your startup on the right track. Peter Ryan, the …
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280 - Work is Good, Still Burned Out
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This week on the Uncharted Podcast, Dr. Andy Roark and veterinary practice management whiz, Stephanie Goss dive into a heartfelt letter from a listener grappling with burnout in the veterinary world. Despite swimming in a sea of perks—great pay, abundant time off, and a tight-knit support system—the listener finds themselves treading water, feeling…
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Lessons and Scars From Conference Sponsorships and Doing Over $40 Million with Poya Osgouei and Ashley Montgomery
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This week's episode features Ashley Montgomery, who runs Montgomery Entertainment and is experienced in event productions, discuss event partnerships with Poya Osgouei. --- Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support
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Intuitive Impulses, Wanting More from Education, and Self Care with Nikki Dean
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On this episode of The Uncharted Way, podcast host Sari Cowsert and guest Nikki Dean discuss the limitations of our school systems in nurturing our strengths, and passions. They delve into the importance of self-care, particularly for mothers, and how it can positively impact our overall well-being for ourselves, and the people around us. Emphasizi…
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279 - Our Manager is Gossiping About The Team
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In this week's episode of The Uncharted Podcast, Dr. Andy Roark and Stephanie Goss dive into a letter from the mailbag. It's from a kennel technician grappling with a toxic workplace culture. This dedicated individual is working tirelessly in the kennels for experience requirements for vet school. However, the atmosphere within the kennels is far f…
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Navigating Business Growth and Leadership Insights: A Conversation with Brent Chudoba
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This week's guest is Brent Chudoba. Brent lives in Charleston, SC and has been the CEO of Biteable since February 2020. Prior to Biteable, he was COO at Calendly, COO/CFO at Thrive Global, COO at PicMonkey, Board Director at Schoology, and CRO at SurveyMonkey where he joined at as an early employee. Before his operating career, Brent was an investo…
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278 - Personal Touch In A Digital World
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In this episode of the Uncharted Podcast, Dr. Andy Roark jumps into a crucial mailbag but this time with special guest Dr. Sarah Wolff. Together they tackle a pressing question from a practice manager struggling with maintaining the personal touch in client interactions after transitioning to digital communications.Sarah Wolff, a seasoned veteran o…
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277 - Top 3 Things Practices MUST Be Doing To Keep Clients Coming In The Doors
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This week on the Uncharted Podcast, practice management super nerd, Stephanie Goss invited special guest Bill Schroeder to come discuss something all of our practices should be getting ready for - the big slow down. We know that some clinics still have clients coming out their ears while others are experiencing a very rapid slowing of appointment v…
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Navigating the Business Roller Coaster: Insights from Dan O'Connell on LinkedIn Influencers, Mentorship, and AI Realities
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This week's guest is Dan O'Connell, Dan serves as Chief Strategy Officer at Dialpad and is also a member of the Board of Directors. Prior to Dialpad, Dan was the CEO and President of TalkIQ, real-time speech recognition and NLP start-up backed by Salesforce Ventures and Scale Venture Partners. He was AdRoll's Vice President of Sales and also spent …
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Risks, Resilience, and Reinvention: A Tale of Empowerment with Lisa Holt
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In this captivating episode, host Sari Cowsert and guest Lisa Holt share an inspiring story of personal growth and self-discovery. Lisa's experiences running a salon in San Francisco serve as a backdrop for discussing the importance of following intuition and taking risks. She opens up about her struggles with emotional barriers and how she overcam…
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276 - Managing With A Married Couple
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Dr. Andy Roark and practice management super geek, Stephanie Goss are back with another letter from our mailbag. This time a manager writes in who is struggling with communication in her practice. This manager's newish to practice ownership DVM struggles to communicate with the team as a whole. The manager is fielding complaints from the team about…
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Navigating Career Transitions, Personal Growth and Sales Development With Jack Klingbiel
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This week's guest is Jack Klingbiel. Jack Klingbiel lives in Denver CO and is highly experienced at scaling GTM operations via Sales Development. He's built out BDR teams and GTM processes from scratch at three different companies. He set up foundations at AgentSync and scaled the business from $4m in ARR to $28m ARR, Red Canary from $10m in ARR to…
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On this week's episode of the Uncharted Podcast, Dr. Andy Roark and practice management super nerd, Stephanie Goss take on a new kind of mailbag. This time, our listener struggles with writing a recommendation letter but not for the reason you might think. This person cannot stop gushing over their rockstar vet tech and is wondering what even makes…
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Four Years of Continued Excitement and Motivation: Reflecting, Gaining Insights, and Moving Forward with Ian Hutchinson at the Same Company
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Ian Hutchinson is currently leading the sales team for DuploCloud. Previously Ian worked at Salesforce and was the first sales rep at Vidyard. When not working, Ian's most likely hanging out with family and friends or enjoying great food and the outdoors. --- Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support…
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Breaking Free: From Anxiety to Sustainable Design, A Journey of Self-Discovery
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Join host Sari Cowsert on 'The Uncharted Way' for an episode filled with inspiration and insight as she interviews Kenya Wright. Together, they delve into Kenya's remarkable journey of self-discovery and resilience. From navigating post-college confusion to overcoming anxiety, Kenya shares her personal experiences and the techniques she employs for…
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274 - How Do I Give Them Time Off AND Keep Everyone Happy?
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This week on the podcast, veterinary practice management super nerd Stephanie Goss gets to dive into another mailbag but this time, with RVT and Manager, Tami Lind. This mailbag comes from an ER Practice Manager who loves how close the team is but is struggling to accommodate giving them time off together. Stephanie and Tami navigate the very diffi…
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**BONUS**My Uncharted Way though Chronic Anxiety, Motherhood, and Finding Myself
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Get a sneak peak into this bonus episode, Hearing about Sari's own journey down her Uncharted Way. Healing Chronic Anxiety and Panic attacks. She takes you down her path of healing, when all odds were against her. Unwilling to take the easy way out, she fought until she could find an answer that she knew would help her, for a lifetime of happiness …
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Partnering for Success: How to Best Navigate the World of Business Partnerships With Billy Robins
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Billy Robins lives in San Francisco and is a 20 year plus veteran of Silicon Valley. Currently he is building out Business Development & Partnerships for Jellyfish.co; previously Billy did the same role at Productboard and worked at Zendesk, Wells Fargo and PayNearMe. When not training in Golden Gate Park or catching live music, he's most likely to…
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273 - When The Vet Won't GO FASTER
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This week on the Uncharted Podcast, Dr. Andy Roark is joined by veterinary practice management expert, Dr. Amanda Donnelly and together they tackle another question from the mailbag. In this episode, they take on the challenge of a veterinarian who, despite being exceptional with clients and production, struggles with efficiency in exam rooms, caus…
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Navigating Career Transitions: From Consulting to Sales Leadership with Kevin Mulrane
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This week's episode features Kevin Mulrane. Kevin Mulrane has 15 years of sales experience and over a decade of sales leadership. 4X VP of Sales, 1X CRO, and a succesful exit. Proven track record of building and scaling sales teams focused on GTM Strategy, consistent coaching, and hire top tier talent. Building and scaling sales teams is his jam. -…
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272 - Does Writing People Up Ruin Team Trust And Culture?
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This week on the podcast, Dr. Andy Roark and practice management wiz, Stephanie Goss, tackle the intricacies of performance improvement plans in the veterinary setting that aren't all negative. The traditional approach has been carrot and stick when it comes to performance management. We know that approach is damaging to good culture where there is…
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Insights and Strategies for Career Reinvention With Patrick Hudgins
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This week's episode features Patrick Hudgins. Patrick is the former CEO of a RevOps company that he helped bootstrap and was formerly a sales leader at companies such as Talkdesk. You can connect with Patrick at https://www.linkedin.com/in/patrickhudgins This episode is brought to you with the support of Netsuite and Montpac. --- Support this podca…
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271 - I Can't Handle It Anymore, How Do I Teach Them Self - Awareness
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This week on the podcast, Dr. Andy Roark and former practice administrator and veterinary practice management super nerd Stephanie Goss dive into an email they received in the mailbag. A listener of the podcast heard episode 229 where a technician was sure that the team had to be talking behind their back. Andy and Stephanie discussed having self-a…
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From India to Silicon Valley: Ankit Jain's Journey as a CEO and the Surprising Secrets of Startup Resilience
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Today's guest is Ankit who is a cofounder and CEO of dev-productivity startup Aviator Technologies and also leads the ex-Google alumni network (Xoogler.co). Previously he led engineering teams at Sunshine, Homejoy and Shippo. Prior to that, Ankit was also an EIR at Unshackled Ventures and an engineer at Google and Adobe. This episode is sponsored b…
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