Ipsos' Customer Perspective is aimed at all of you who help your organisation deliver on its Brand Promise to customers and colleagues. So if you’re an Experience practitioner, lead CX measurement. management and design , head up Mystery Shopping, are all about understanding and measuring shoppers and channels, and their role in delivering business success … then this podcast is for you! Questions/Comments: CustomerPerspective@Ipsos.com www.ipsos.com
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Podcasts to showcase the latest innovations in market research and insights and interviews with key players in the world of UK politics and society.
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The latest media news from the regulator of 90% of the UK's newspapers and magazines
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Sanny Rudravajhala goes through the IPSO Editors' Code of Practice with a focus for those studying the NCTJ Diploma in Journalism.
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Podcast by Ipso Facto with Robert Wuhl
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Season 7, Episode 5 - The Experience Beyond The Product - Part 2 of 2
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Season 7, Episode 4 - The Experience Beyond The Product - Part 1 of 2
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Ipsos UK Podcast: Politics Talk - Labour's Black Hole and Starmer's Ratings
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Rachel Reeves gave a statement last week talking about a black home in the books following Labour's election win in July, and there is intense public and political debate in Westminster and beyond about what happens next. Discussing all this and our latest Political Monitor - published by the Evening Standard - Keiran, Holly and Cameron take you th…
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Season 7, Episode 3 Virtual Experience - Unlocking Retail Insights With Virtual Testing: Efficient And Effective Shopper Research
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Ipsos UK Podcast: Politics Talk - The People Behind the Polls
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Special episode! Holly, Lily and LaShanda, the people behind The People Behind the Polls, take you through this fascinating study we conducted during the election. For the study, we followed voters from all across the country for the duration of the General Election campaign to understand their views on the parties, politicians and policies. The tr…
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Season 7, Episode 2: Manulife - transforming the Customer Experience and redefining the role of insurance in customers' lives.
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In this episode of Ipsos' Customer Perspective podcast, host Helen Bywater-Smith is joined by Zaheed Thawer, Director of Global Customer Centricity at leading insurance provider Manulife, and Vik Sood, EVP and Service Line Leader of CX Canada at Ipsos. Zaheed shares how Manulife is transforming the Customer Experience and redefining the role of ins…
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Ipsos UK Podcast: Politics Talk - What do voters want from Keir Starmer?
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Keiran and Holly take you through our post-election polling, which looks at how the public feel about the #GE2024 result. Are the public pleased or frustrated? Were Britons surprised by the Labour landslide? Do the public feel favourable towards Keir Starmer? Listen to find out! #Podcast #Politics #GE2024 #GeneralElection #KeirStarmer #UKPolitics #…
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Ipsos UK Podcast: Politics Talk - An unpredictable general election and polling projections with Professor Jane Green
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Holly Day is joined by Professor Jane Green, Director of Nuffield College and President of the British Polling Council, to get Jane's expert opinion on the state of the race, her analysis of the polls and her take on the #GE2024 election campaign.
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Season 7, Episode 1: A masterclass in Event Design with Katrina Haby, CX Director of Customer Experience at Melbourne & Olympic Parks
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We open the new season of Ipsos' Customer Perspective welcoming Katrina Haby, Director of Customer Experience at Melbourne & Olympic Parks - Australia's heart of sports and entertainment, along with Lance Webb, CX lead for Ipsos New Zealand and head of CX Advisory for Asia Pacific. Katrina and Lance join Helen Bywater-Smith, Ipsos' Global Head of E…
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Ipsos UK Podcast: Politics Talk - One week to go, can the Conservatives recover from an all-time low?
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Our latest voting intention poll explained. The team deep dive into our new #GE2024 polling, discussing the Conservative's lowest vote share event, dissatisfaction with Sunak and Starmer, and much more.
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Ipsos UK Podcast: Politics Talk - The SNP and Labour neck and neck in the Scottish polls
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Scottish take over! Cameron is joined by Rachel and Emily from Ipsos' Scotland team to discuss our first Scottish voting intention poll. With the SNP and Labour neck and neck, the discussion focuses on what these numbers tell us, the role tactical voting might play in this election, which issues matter most to Scottish voters, and much more. Subscr…
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Ipsos Politics Talk Podcast: Politics Talk - Ipsos Voting Intention Poll Explained
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Voting intentions, debates & football... The Politics Talk team cover it all. Subscribe to our YouTube channel to stay up to date with Politics Talk episodes and other Ipsos content. Listen to Ipsos Politics Talk, wherever you get your podcasts!
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Ipsos UK Podcast: Politics Talk - Nigel Farage returns to lead Reform UK - so now what?
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Following Nigel Farage's announcement this afternoon, that he will be standing in Clacton at this election and taking the position as leader of the Reform party, the Politics Talk trio take you through our polling on Reform and the other parties, and consider how this shock announcement might impact the polls. Subscribe to our YouTube channel to st…
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Ipsos UK Podcast: Politics Talk - Reactions to Rishi Sunak's July Election
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The Politics Talk team got up especially early this morning to provide you with their reactions to the shock announcement from Rishi Sunak yesterday of a July General Election! They chat through why Sunak might have made this decision, how this impacts Reform and what this might mean for the polls. This was recorded at 8:45am, prior to Nigel Farage…
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Ipsos UK Podcast: Politics Talk - Local elections and projections with Sir John Curtice
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In this special 2-parter, Keiran is joined by Sir John Curtice to hear his reaction to the results of the myriad of elections held last week, and then joined by the rest of the Politics Talk team, Holly and Cameron, to further analyse the results and consider what this all means for the rest of the year. Subscribe to our YouTube channel to stay up …
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Ipsos UK Podcast: Politics Talk - Snap reaction! Conservative numbers going (Blackpool) south
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Keiran and Holly provide a snap reaction to the local elections yesterday, the Blackpool South by-election, and discuss the mayoral elections. Subscribe to our YouTube channel to stay up to date with Politics Talk episodes and other Ipsos content. Listen to Ipsos UK Podcast: Politics Talk, wherever you get your podcasts - http://bit.ly/3jt1INd +++ …
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Ipsos UK Podcast: Politics Talk - Who will replace Yousaf?
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With Humza Yousaf's resignation this week, we called on Kezia Dugdale, former MSP & Scottish Labour leader, and our brilliant colleagues in Scotland, Rachel Ormston and Emily Gray, to discuss what happens next, what this all means for the other parties and what impact this will have on the question of Scottish independence. Subscribe to our YouTube…
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Ipsos UK Podcast: Politics Talk - (They can't get no) Satisfaction...
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Recording breaking figures… again! Cameron and Holly take you through our latest Political Monitor data which has yet again broken Ipsos records on voting intention - with the Conservatives at 19%. The duo discuss slumping satisfaction for both Rishi Sunak and Keir Starmer, who might be best placed to take advantage and public opinion on an electio…
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Ipsos UK Podcast: Politics Talk - Deep Dive with Sunder Katwala
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Holly and Keiran are joined by Sunder Katwala, Director of British Future to discuss all things immigration. They delve into newly published data on public attitudes towards immigration and analyse specific immigration policies, sharing their thoughts on what's to come. Subscribe to our YouTube channel to stay up to date with Politics Talk episodes…
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Ipsos UK Podcast: Politics Talk - Let's talk about tax, baby!
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Holly, Keiran and Cameron take a deep dive into the new budget, walking you through the headlines and reactions, and chatting about how this could change the way political parties talk this year. They also take a good look at our latest numbers on tax, chatting about what the everyday person really cares about when it comes to spending and tax cuts…
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