In this episode, we'll discuss the importance of human-centered design in product development, from MVP to market launch. We'll also tackle the double-edged sword that is Gen AI and how it impacts product strategy.... HOSTS: Javier Guerra https://www.linkedin.com/in/javierguerra360/ GUESTS: Alley Lyles-Jenkins https://www.linkedin.com/in/alleylyles…

In this episode, we’ll talk about the key elements needed for successful technology transformations: ownership, efficiency, and strategic execution. We'll look at why it's important to act intentionally and ask the right questions. We'll also see how technology can be used to make a positive difference. Tune in for a straightforward discussion on m…

Join our guest Dustin Gaspard, Managing Consultant @ Excella, as we explore the transformative power of integrating the human element into technology for organizational success. Dive into stories of tech community revival, the convergence of complex projects with business strategy, and the emerging tech shaping our future. Discover why human insigh…

Welcome to episode 45 of the Technology in Human Services podcast. In this episode I chat with Tracey Mollins from AlphaPlus, an organization that provides digital support and solutions from peers in Ontario’s literacy community. Tracey is a Professional Learning Specialist – Education and Technology at Alphaplus. She has worked in adult education …

In this episode, we'll dive deep into how the integration of technology with a clear, purpose-driven approach is revolutionizing leadership and organizational strategies. Whether you're a business leader, tech professional, or an aspiring changemaker, these insights will equip you with the knowledge to integrate technology and leadership in a way t…

Join our guest Merced Gonzales, CIO/CTO @ HNI Healthcare, as we're going to delve deep into the rapidly evolving realm of healthcare IT. We explore the cutting-edge technologies that are currently transforming the landscape of healthcare efficiency and decision-making. Merced will share insights into the revolutionary impact of data analytics in he…

Join our guest Prasanna Nathan, Digital Delivery & Transformational Leader @ Aetna, as we dive into how machine learning and automation are reshaping the industry, enhancing efficiency and setting new standards. Discover the profound impacts these innovations have on providers and consumers alike. Tune in for a concise yet enlightening discussion o…

Join our guest Krista Satterthwaite, SVP of Hewlett Packard Enterprise, as we delve into the interconnected nature of technology and human elements in driving successful change, fostering a culture of continuous learning, and adapting to the complex landscape of AI, sustainability, and security... HOSTS: Javier Guerra https://www.linkedin.com/in/ja…

Join our guest Sean Walls, VP & CISO @ Conn's HomePlus, as we dive into the deep waters of today's most pressing tech challenges. We're exploring the intricate realms of application security, the nuances of cloud migration, and the delicate art of managing risk in an era of rapid digital transformation. HOSTS: Javier Guerra https://www.linkedin.com…

Join our guest Meshell Baker, Transformative Keynote Speaker @ Meshell Baker Enterprises, as we're going to unravel the secrets of becoming unstoppable in an ever-changing, often uncertain world. Meshell has carved a niche for herself by focusing on women's initiatives within male-dominated industries like tech, automotive, and transportation. We'l…

Join our guest Dustin Hughes, Technical Director at POOLCORP, as we delve into a fascinating exploration of the converging worlds of advanced AI and human-centric leadership. Our journey through the digital landscape takes us into the heart of Large Language Models, such as ChatGPT, and the expansive capabilities of cloud computing platforms, exemp…

In this episode, we'll dive deep into how designing telemedicine with the patient in mind can drastically change the healthcare landscape. David Fletcher from Geisinger Health System will share real-world examples that demonstrate why telemedicine isn't just a convenience for young technology enthusiasts but can provide significant benefits across …

In today's episode, we're joined by Roman Medina to discuss the fluid and fast-paced nature of the cybersecurity landscape. We'll dig into how staying aware of the latest threats, technologies, and end-user behaviors is crucial for staying ahead of threat actors. HOSTS: Javier Guerra https://www.linkedin.com/in/javierguerra360/ GUESTS: Roman Medina…

Today's guest is Jason Routhier, a seasoned IT leader with a unique background in technology and military service. He spent 22 years in the Royal Canadian Air Force and now manages multiple IT teams at USAA. In this episode, we'll explore the challenges and opportunities of transitioning technology roles and how to succeed in a constantly evolving …

In this episode, we'll explore Marc's journey in the cybersecurity field, discuss the challenges of assembling and managing diverse Cyber Security Teams, and dive into best practices for developing mature security programs to adapt to the rapidly changing landscape of cybersecurity threats. Join us as we navigate the human side of information secur…

In this episode, we have Kevin Martin, a retired USAA executive leader and Alamo PMI Fellow. He has showcased exceptional leadership in project management, education, and community involvement. As a University Professor, author, and serial Board President, he's inspires through his dedication. Today, we’ll discuss the importance of strategic planni…

In this episode, we sit down with Joey Jablonski, VP Analytics at Pythian, a global IT consulting and managed services provider, to unravel the complexities of becoming a truly data-driven organization. Joey sheds light on the intricate balancing act between leveraging cutting-edge technology and human expertise. He provides insider insights into c…

Welcome to episode 44 of the Technology in Human Services podcast. In this episode I chat with Lucia Harrison, CEO of the Kitchener-Waterloo Multicultural Centre about her experiences transitioning to hybrid services and a hybrid workplace that includes a 4-day work week. The effort, and it took a great effort, resulted in a 95% satisfaction rate f…

Bill Alderson, IT Disaster Recovery Responder-Advisor at Cogent Management known for his critical role in managing high-profile tech disasters, including his work during the 9/11 Pentagon incident. Today, Bill uses his vast experience to help businesses strengthen their tech infrastructures, providing a solid defense against growing cyber threats. …

Welcome to Episode 43 of the technology and human services podcast. In this episode, I’m speaking with Sampada Kukade from Skills for Change, a Toronto based settlement and employment organization that is no stranger to technology innovation. However, what you’ll find in this conversation, and what I find infinitely useful is that even organization…

Eddie Contreras, Chief Information Security Officer (CISO) of Frost Bank, discusses his Cloud Smart strategy. In this episode, we tackle the challenges of cloud transition and explore the transformative potential of AI in a regulated financial institution. Eddie shares crucial insights on maintaining a human-centric approach amidst technological in…

Welcome to episode 42 of the Technology in Human Services podcast. In this episode, I chat with Lisa DeGara, Manager, Small Centres at Action for Healthy Communities in Alberta. I came across Lisa’s work in rural Alberta in a conference presentation and wanted to chat with her about the challenges and opportunities of digital in and between rural s…

Welcome to episode 41 of the Technology in Human Services podcast. In this episode, I speak about Knowledge Mobilization with David Phipps, Assistant Vice President of Research Strategy & Impact at York University and director of Research Impact Canada (RIC). David has been a Knowledge Mobilization pioneer in Canada and I was excited to chat with h…

Welcome to episode 40 of the Technology in Human Services podcast. In this episode, I speak with Agnes Thomas, Executive Director of Catholic Crosscultural Services. Agnes has led Catholic Crosscultural through a digital transformation that started before, but certainly accelerated during the pandemic. That isn’t a new story. But her democratic app…

Welcome to episode 39 of the Technology in Human Services podcast. In this episode I speak with Ross McCulloch, Director of the Third Sector Lab in the UK, about Open Working. Ross and his colleagues have created the Open Working Toolkit to help charities, funders and other organizations share their work openly. As their toolkit states “Great thing…

Welcome to Episode 38 of the Technology in Human Services podcast. In this episode I speak with Bo Ning about his role as a Digital Navigator at Immigrant Services Association of Nova Scotia, or ISANS. Bo and other Digital Navigators play an essential role to support both Newcomer language learners and his ESL instructor colleagues. One of the impo…

Welcome to episode 37 of the Technology in Human Services podcast. In this episode I speak with Charles Buchanan. The discussion about technology and non-profits is not a new one. But throughout the pandemic and now, even with lessons learned during that time, we’re struggling. Service providers are struggling to make the right decisions when it co…

Welcome to episode 36 of the Technology in Human Services podcast. In this episode I speak with Alexander Lapa. You’ve heard about CRMs (Customer or Constituent Management Systems). You may even have one at your organization. But few of us use them to their full potential. In this conversation Alexander provides useful information about CRMs, with …

Many of us may know the problem that we feel the urge to check our social media presences for new messages. This is a waste of time, especially when there is no new unread message. However, in the same way, enabling notifications can be very distractive. Sounds, lights, pop-ups, they all not only remind us about new messages but have the risk to di…

This Google Chrome extension helps you to waste less time opening, closing and reopening tabs you frequently need. Imagine you worked on a tab and want to check it again tomorrow. This extension will snooze this tab until tomorrow and show it to you again just when you need it. Chrome Webstore Download Link: https://chrome.google.com/webstore/detai…

Safe Eyes is a Linux application that helps you to not forget about taking breaks while working in front of your screen. Do yourself a favour and relax from time to time. Your body and your health will be thankful.Project link: https://github.com/slgobinath/SafeEyesOleh Robert Orzanna

Shots is an open source tool for your Windows, Mac or Linux computer that helps you to add meaning to your screenshots. Whenever you want to demonstrate something on your screen to someone else, you can use Shots to add text, shapes and forms to your screenshot.Project website: https://github.com/binjospookie/--shots…

This Google Chrome extension disables videos on YouTube and allows you to listen only to the audio source. It thus reduces the consumption of data and resources and can help you focus only on the purity of the music.Installation link: https://chrome.google.com/webstore/detail/youtube-audio-only/idjmhkicclhkbchffkmfnonemfnhjpcd…