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Started in 2006, the ”Lean Blog Interviews” podcast, hosted by Mark Graban, brings you conversations with leading experts, authors, and thought leaders in lean manufacturing and management. As a Lean practitioner, consultant, and author, Mark Graban offers deep insights, real-world experiences, and practical tips for implementing and enhancing Lean practices across various industries. The Podcast Experience Mark Graban engages his guests in a conversational format, covering a wide array of t ...
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Installing a new CNC machine isn’t for the faint of heart, and in this episode, we dive into the process of rigging and setting up the Matsuura MX420 PC10. From nerve-wracking moments with teetering machine parts to the surprising role color plays in a shop environment, Andrew and Jay share firsthand experiences from the world of machining. Plus, w…
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My guest for Episode #523 of the Lean Blog Interviews Podcast is Mike Eisenberg. He's been a filmmaker since 2010 with his production company, Tall Tale Productions, after completing his B.A. in Journalism at Marietta College in Ohio. Episode page with video, transcript, and more Mike’s father, Dr. John Eisenberg, was a leader in national patient s…
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Jay and Andrew unpack the concept of “Ask for No, Don’t Ask for Yes,” a strategy that flips traditional decision-making on its head. Inspired by this article from Dan Moore, they discuss how shifting from seeking approval to assuming action can streamline workflows, eliminate bottlenecks, and empower teams to make decisions with confidence. They al…
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In this episode, we dive deep into the value of failure—yes, failure—as a crucial tool for growth and success. Jay and Andrew discuss the difference between smart failure vs. dumb failure, how to create core values that actually shape company culture, and why embracing mistakes (the right way) leads to continuous improvement. They even have a frien…
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What’s harder—your first hire or your tenth? In this episode, Jay and Andrew discuss the growing pains of hiring, when to trust your gut, and how to build a hiring process that works. They break down lean manufacturing principles, why “busy” doesn’t mean productive, and how reducing waste can create a healthier, more profitable business.…
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Episode page with video, transcript, and more My guest for Episode #522 of the Lean Blog Interviews Podcast is Jacquie Maupin. She joins the podcast to discuss her upcoming workshop at the Healthcare Systems Process Improvement Conference (HSPI) hosted by the Society for Health Systems. She and her co-presenter, Lauren Todd from HCA Healthcare, wil…
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In this episode, Jay shares key takeaways from his visit to Gimbal Automation, giving us a behind-the-scenes look at innovation in action. We break down why job candidates who don’t ask questions can be a major red flag, and we dive into the pitfalls of the pre-order trap—why taking money before your product is truly ready can backfire. Plus, Andre…
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In this episode, Jay and Andrew geek out on the power of routine, why structured days fuel creativity, and how memory palaces can turn you into a mental wizard. Plus, Jay shares a hilarious (and frustrating) story about a packaging company that somehow managed to ship his product back looking like it survived a battle. And Andrew explains why autom…
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Andrew is headed to the SHOT Show, so he and Jay dive into the ins and outs of trade show culture, including the fascinating interplay between established giants and ambitious startups. Later they discuss balancing standardization with customization, and when it’s worth going the DIY route versus opting for factory solutions. Plus, hear their takes…
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Andrew and Jay kick off 2025 with a wide-ranging conversation about everything from the history of urban neighborhoods and local governance, navigating customer expectations, managing inventory, and handling unexpected crises like power outages. We also dive into the importance of aligning with vendors, and the intricacies of new machine installati…
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As 2024 wraps up, Andrew and Jay reflect on the year. They discuss lessons learned in 2024, and how they're preparing for industry shifts in 2025. Plus Jay reveals an exciting new diversification venture in the tiny home industry, Piccola Tiny Homes, and how lean principles are transforming this space.…
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Jay goes solo, discussing the challenges and triumphs of launching Pierson's latest product, walking listeners through the “Musk Algorithm”—a five-step framework for process creation and optimization: 1. Question assumptions and requirements. 2. Delete unnecessary components. 3. Optimize processes. 4. Accelerate production. 5. Automate intelligentl…
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Here's a musical holiday treat for my regular Lean Blog readers and podcast listeners, a song parody, originally released in 2009... remastered a bit in 2022. https://www.leanblog.org/2022/12/gemba-claus-comin-town-song/ Gemba Claus is Comin' to Town Lyrics by Mark Graban Performance by Steve Sholtes Oh, you'd better watch out You'd better kaizen Y…
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The big reveal: Andrew finally shares which 5-axis CNC machine he chose and why it outshone other strong contenders (you’ll have to tune in to find out which one made the cut). Along the way, we dive deep into the decision-making process for major shop investments, offering valuable insights for anyone facing similar choices.…
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Welcome to this bonus session of the Lean Blog Interviews Podcast, originally recorded as a LinkedIn Live event! In this conversation, I partnered with Rebecca Michalik from AME Australia to discuss my upcoming workshops in Australia and New Zealand in March 2025. Episode page with video, transcript, and more We’ll dive into key themes like psychol…
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How about something a little different? Andrew and Jay take a detour through the world of craftsmanship, innovation, and efficiency by way of music. They discuss the evolution of electric bass designs, the nuances of machining and guitar manufacturing, and how lean principles can be applied not only to manufacturing processes but also to everyday l…
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My guest for Episode #521 of the Lean Blog Interviews Podcast is José R. Ferro, PhD, a Senior Advisor with the Lean Enterprise Institute and the Founder and President, Lean Institute Brasil. Episode page with video, transcript, and more By founding Lean Institute Brasil in 1999 to disseminate the principles and practices of lean thinking to Brazili…
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This week, we dive into the madness of Cyber Monday, Black Friday, and the whole crazy sales season. Ever wondered if discounts are really worth it? We’re talking about the psychology of sales—why free stuff beats discounts, how to build customer loyalty (shoutout to Gary Vee and John Taffer), and why one of us is over Black Friday sales. We also s…
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Both Jay and Andrew have made some big purchases lately, including Andrew's final decision on a 5-axis machine. In this episode, they share candid stories about navigating those choices. Just what kind of thought do you put into a six-figure decision? Do you trust your gut, do you rationalize, or what? Oh, and they also discuss battling gophers (ye…
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My guest for Episode #520 of the Lean Blog Interviews Podcast is Bill Remy, CEO of TBM Consulting. Episode page with video, transcript, and more Bill is both an accomplished business executive and leader who is frequently called upon for his credible voice, honesty, and pragmatism — and for his ability to leverage operational excellence and continu…
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Jay and Andrew start by discussing what they will focus on as business owners coming out of this election. (Hint: focus on what you can control, which, it turns out, is actually quite a lot.) Then they talk about numbers. Some business owners run their operations based on a thorough understanding of all the relevant numbers. For some, this can lead…
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My guest for Episode #519 of the Lean Blog Interviews Podcast is Jarvis Gray, the Managing Director of The Quality Coaching Co. He offers more than 16 years of strategic planning, quality improvement, and operations leadership experience in the healthcare industry. Episode page with video, transcript, and more Through his firm, The Quality Coaching…
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You know what's really nice? When standards are, y'know, standardized. As in...widely accepted and widely implemented. As opposed to changing between different companies, regions, and manufacturers. This is just one topic Jay and Andrew tackle in this episode on standards, simplicity, and solving problems before they happen. Books mentioned: Lean M…
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My guest for Episode #518 of the Lean Blog Interviews Podcast is Jerry Wright, author of the new book The Insanity Trap: What Your MRP Consultant Won't Tell You. Jerry M. Wright, PE, MBA, is an accomplished operations executive and teaching professional with over 39 years of experience in the manufacturing and service sectors. His extensive career …
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Andrew talks about some really valuable things he's learned from Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork by Dan Sullivan and Dr. Benjamin Hardy, including the importance of making fewer, better decisions and living in the results economy, not the effort economy.…
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My guest for this bonus episode of the Lean Blog Interviews Podcast is Bruce Hamilton, who is joining me on the show for the first time. Bruce is a renowned figure in the Lean world, serving as the President of GBMP Consulting Group and Director Emeritus for the Shingo Institute. As a senior examiner and certified workshop facilitator for the Shing…
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Anything worth doing is worth doing well, right? Well, yes! Of course. But, in another sense, anything worth doing is worth doing poorly. Find out the distinction in this episode. You'll also hear Jay ponder the fact that when he doesn't review things with his employees, they tend to forget them. Which may sound like an obvious truth, but who among…
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My guest for Episode #517 of the Lean Blog Interviews Podcast is Jacob Stoller, a journalist, speaker, facilitator, and Shingo-Prize-winning author of The Lean CEO. We talked about that in Episode 221. Episode page with video, transcript, and more His latest book, Productivity Reimagined: Shattering Performance Myths to Achieve Sustainable Growth, …
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