Join host Rick Kooyman of Trade Secrets Inspections and stay in the know. In each episode, Rick shares cutting edge insight on the best ways to protect you most valuable asset... your home.
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Welcome to the Truth Over Harmony Podcast. These are real estate discussions with Dave Adams, a home inspector and licensed real estate agent in Greenville, SC. Speaking truth, tackling controversial topics, and opening the way for Truth over Harmony, Dave Adams, Owner and Founder of Pro-Tech Inspections, is an entrepreneur driving change and innovation in the home inspection and real estate industries. Join us as we explore the world of homes and real estate with our guests and local partners.
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In this series you’ll hear from Case IH, New Holland and Case Construction equipment dealers about the unique ways that they are using digital inspections to improve customer satisfaction and generate more parts and service business for their dealerships.
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Universal Engineering offers thorough home inspection services in Miami-Dade, ensuring your property meets the highest standards of safety and quality. Our experienced inspectors conduct detailed evaluations of all major systems and structural components, from roofing and foundations to electrical and plumbing systems. Whether you're buying, selling, or maintaining your home, our inspections provide the insights you need to make informed decisions. We identify potential issues before they be ...
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TSI Season 2 Podcast # 4 : How the Weather Affects Everything
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Sergio DeCesare and Rick Kooyman discuss the impact of Florida's weather on homes. Rick explains how the sun's energy heats the Earth, creating temperature differentials and resulting in wind and thunderstorms. He emphasizes the role of humidity and mold in homes, noting that Florida's environment is particularly harsh on materials. Rick highlights…
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Smells Like Money (ft. Tim Hyder) | Truth Over Harmony Ep 8
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Welcome to Episode 8 of the Truth Over Harmony Podcast!🎙️ In this episode, Blake meets with Tim Hyder from SCNspect to talk about Chimney Sweeps and Inspections, Well Tests, Sewer Scopes and Septic Tank Inspections!💩 They also talk about Tim’s definition of good food, his kids and their crazy antics, and what he would buy if he won the lottery.💰🤑 P…
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Cookies or Closings? | Truth Over Harmony Ep 7
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Welcome to Episode 7 of the Truth Over Harmony Podcast!🎙️ In this episode, Blake and Dave get back together to talk a little bit about Pro-Tech, and also make a big sewer scope announcement for the rest of this year!😮📢 Would you rather have cookies or grow your business?🍪 What’s Pro-Tech’s actual goal? Where is our office?🤔 Watch this episode to fi…
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Trusted Home Inspections for Miami-Dade Properties
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Universal Engineering offers thorough home inspection services in Miami-Dade, ensuring your property meets the highest standards of safety and quality. Our experienced inspectors conduct detailed evaluations of all major systems and structural components, from roofing and foundations to electrical and plumbing systems. Whether you're buying, sellin…
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Eating Bugs With Upstate Pest Pros (ft. Johnny Drake) | Truth Over Harmony Ep 6
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Welcome to Episode 6 of the Truth Over Harmony Podcast!🎙️ In this first episode in our new studio, Blake hears from guest Johnny Drake from Upstate Pest Pros. Johnny gives some insight on how to identify and prevent some of the most common home pests in the Upstate like roaches, wasps and bees.🪳🐝 Johnny also talks to Blake about the importance of m…
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TSI Season 2 Podcast #3 Navigating Insurance Demands
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Join Rick and Sergio of Max Business Profits as they discuss how inspections and forms are crucial for avoiding PMI and meeting insurance requirements. Let Rick guide you through some of the ins and outs of the affect on policy holders. To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspecti…
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TSI Season 2 Podcast #2 Building Codes and How They Affect Properties
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In 2002, Florida building codes improved, but pre-2002 properties may have different construction methods. Listen in as we join with our new host, Sergio DeCesare of Max Business Profits, for an in-depth look at how previous building codes may now be costing you money. To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick …
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Barbecue and Flex Seal (ft. Will Schumacher) | Truth Over Harmony Ep 5
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Welcome to Episode 5 of the Truth Over Harmony Podcast! In this episode, Blake hears from guest Will Schumacher from IES Roofing.🛠️ Will shares some of the wildest things that have happened to him in his line of work, but things really take a turn when they share their controversial takes on barbecue🍗, ice cream🍦 and tipping culture.💰 What do you t…
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TSI Season 2 Podcast #1: What Sets Me Apart From My Competitors
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Rick Kooyman, a certified home inspector, started Trade Secrets Inspections to provide a better service than other inspectors in Southwest Florida. Welcome to Season 2, where we introduce our new host Sergio DeCesare of Max Business Profits. To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsIns…
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In this episode, Rick warns of hidden water and air quality issues in homes, emphasizing the importance of regular inspections To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.com (239) 537-1186Oleh Rick Kooyman
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Find It Fix It Finish It (ft. Wes Zitnay) | Truth Over Harmony Ep 4
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Welcome to Episode 4 of the Truth Over Harmony Podcast! In this episode, Blake hears from guest Wes Zitnay from Upstate Structural Repair. Listen as Wes and Blake talk about how they find and fix residential structural problems like termites and foundations. Be sure to watch until the end to find out if Wes is a Clemson or USC fan! #protechinspecti…
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The Name is the Number (ft. Mike Wilson) | Truth Over Harmony Ep 3
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Welcome to Episode 3 of the Truth Over Harmony Podcast! In this episode, Blake hears from guest Mike Wilson from 1 Tom Plumber and Premier Restoration. Listen to learn from Mike and Blake about the most common plumbing problems, the real cost of a plumber’s visit, and even Mike’s go-to Firehouse Subs order! #protechinspections #protechhomeinspectio…
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Transition (ft. Bryan Duffy) | Truth Over Harmony Ep 2
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Welcome to episode 2 of the Truth Over Harmony Podcast! In this episode, Dave hears from guest Bryan Duffy from Transition Electric Co. to give you a sneak peak into the world of electrical repair. Hear Bryan’s philosophy behind his business and brand, what sets his company apart from the competition, and just some of the crazy stories he has from …
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Litigating the Value of a Realtor’s Heart | Truth Over Harmony Ep 1
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Welcome to the very first episode of the Truth Over Harmony Podcast! In this episode, Dave shares his thoughts on the infamous lawsuit, and how realtors can persevere and overcome it. But not in the way you might think...Oleh Dave Adams; Pro-Tech Inspections
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Welcome to our newest division, Florida Mold Assessment. Listen in as Rick talks about the Mold Assessor's role in the remediation of mold. To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.com (239) 537-1186Oleh Rick Kooyman
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EP #12: How Much Risk Are You Taking When Skipping a Home Inspection?
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The market is really hot today, and prices are skyrocketing. Demand is crazy high and supply levels are at all time lows. There's a calamity of impossibilities coming together to create this storm of buying that's going on. There's lots of people that want to buy and there's lots of competition. That brings about the rushed processes, essentially. …
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EP #11: Why It's a Bad Idea to Waive Your Home Inspection
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There's a shortage of homes listed, and a huge supply of people willing to buy, and it's creating some really crazy things happening in the market. I just wanted to take a few minutes to talk to the realtors and the buyers out there and give you some ideas and some options on what you can do in this competitive market and some of the risks you migh…
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Today's unprecedented market is opening things up to new challenges. One of them being the shortage of actual homes for sale. The result is an ever growing demand for new construction. But don't be fooled! There are challenges and shortages that still occur; listen in as Rick explains how you can help protect yourself if you're looking at building …
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EP #9: Empowering Through Knowledge
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Many times we are overwhelmed with the amount of information that is freely available to us. Let Rick help guide you through the choices that can be made to make things a little more comprehensible. To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.com (239) 537-1186…
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EP #8: What's the Scoop on Building Codes?
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What are Building Codes, and where did they originate? Why do we abide by them? If you're curious where building codes originated, listen in as Rick explains the history and meaning behind what now shapes our homes and surroundings. To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.…
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EP #7: Radon: Exactly How Harmful Can It Be?
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Radon can harm us in many ways, do you know where it even comes from or how it gets into our homes? Listen in as Rick explains all that...and more! To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.com (239) 537-1186Oleh Rick Kooyman
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This time of year can be hectic with the holidays, and once you add in the COVID-19 crazy, we all probably need to stop, catch our breath. and gain some perspective... Please enjoy Rick's tour of Perspectives... We hope that you find joy, peace, love and understanding while we celebrate the holidays and move into 2022! To learn more: https://collie…
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Young’s Equipment - Using Customized Inspections to Meet Customer Needs
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In this episode, you’ll hear from Brent Bazin, Corporate Service Manager at Young’s Equipment, to learn how they have fully customized our inspection program to fit their customers’ distinct needs with specialized inspection forms for their shop, fleet, internal, quick, full, and on farm inspections and appraisals. Young’s Equipment represents Case…
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EP #5: Why So Much Mold in SW Florida?
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Why is it that every time you think you've cleaned up all the mold, it's back the next time you turn around? Listen in as Rick walks us through some ways that we can help keep it at bay! To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.com (239) 537-1186…
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Vater Machinery - Giving Customers Transparency to Equipment Issues
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In this episode, you’ll hear from Les Burbidge at Vater Machinery, to learn how they are using inspections to give customers a better understanding of what needs to be serviced on their machines while eliminating technician subjectivity on tractor and combine inspections. Vater Machinery represents New Holland, JCB, MacDon, Flexicoil and Polaris br…
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Plains Ag - Building a Co-Equipment Management Culture
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In this episode, you’ll hear from Mick Lewton, Director of Parts and Service at Plains Ag, to learn how they are using machine inspections across 16 locations to build a culture of co-equipment management and better care for their customers. Plains Ag represents Case IH, New Holland, Bobcat, and Kubota brands with 16 locations in North Dakota, Mont…
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Swiderski Equipment - Turning Technicians into Customer Advocates and Inspections into Cash
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In this episode, you’ll hear from Mark Kanarowski (Parts and Service Manager), Kate McDonald (Service Manager), and Kurt Kohn (Service Manager), at Swiderski Equipment to learn how they are training their technicians to be their best customer advocates through the use of machine inspections, regularly turning $200 fixes into $9,000 repairs. Swiders…
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EP #4: 4 Point Inspections and When You Really Need One
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If you have an older home, a 4 -Point Inspections could be what your insurance agent orders when looking for insurance. Listen in as Rick describes what a 4-Point inspection covers and it's purpose in the insurance world. To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.com (239) 5…
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Jenner Ag - Transitioning from Paper to Digital Inspections
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In this episode, you’ll hear from Jeff Reeter, Corporate Service Director at Jenner Ag, to learn how they maximized their overall dealership organization, efficiencies, customer service, and trade-in process by transitioning from paper to electronic inspections. Jenner Ag represents Case IH, Kubota, Land Pride, and MacDon brands with 3 locations in…
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Delta Power - Turning a Pilot Inspection Program into a Dealer Wide Success
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In this episode, you’ll hear from Josie Sisler, CEO, Ben Geiger, Complex Service Manager, and Sam Funston, Complex Service Administrator, at Delta Power to learn how they took a 1 store inspection program to an 11 store success with millions of incremental parts and service revenue earned in 2020. Delta Power represents Case IH, New Holland AG, Can…
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EP #3: Rick Takes the Mystery out of Wind Mitigation Reporting!
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Rick from Trade Secrets Inspections can explain what "1802" and "Citizen's " are and why they go hand in hand! To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.com (239) 537-1186Oleh Rick
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AdvanceQuip - Leveraging Inspections to Set the Industry Standard for Customer Experience
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In this episode, you’ll hear from Chris Sutton, Corporate Product and Support Manager at AdvanceQuip in New Zealand, to learn how they are setting an industry standard on the customer experience in New Zealand with consistent, high-quality inspection reports every time they have eyes on a machine. AdvanceQuip represents Case CE, ASV, Iveco, and Ast…
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EP #2: What's Included in a General Home Inspection Anyway?
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Ever wonder what a home inspector really looks for? Or were you curious what they're not allowed to look at? Listen in as Rick reveals more secrets of the trades! To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.com (239) 537-1186Oleh Rick
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Hoober - Integrating the Inspection Management and Service Delivery Process
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In this episode, you’ll hear from Tyler Ranck, Parts and Service Director, and Angela Brian, Business Analyst, at Hoober, to learn how we have helped them tightly integrate their inspection, opportunity management, and service delivery processes into a single workflow that is supported jointly by an integration between the Activate Customer’s solut…
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EP #1: Welcome to the Trade Secrets Inspections Podcast
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Welcome to the Trade Secrets Inspections Podcast! In his inaugural episode host Rick Kooyman of Trade Secrets Inspections previews his new podcast designed to keep homeowners in the know. To learn more: https://collierhomeinspector.com/ Trade Secrets Inspections Rick Kooyman rick@TradeSecretsInspections.com (239) 537-1186…
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Sioux International - Turning Inspections and Appraisals for Next Generation Farmers Into Cash
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In this episode, you’ll hear from Zach Palen, General Manager at Sioux International, to hear how they quickly established a robust service inspection and used equipment appraisal program that is driving significant incremental business to their dealership. They are leveraging their inspection program to better support and serve customers who have …
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Miller Bradford & Risberg (MBR) - Turning Inspections Into Cash With The 5-in-5 Inspection Method
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In this episode, you’ll hear from Dan Jansen, Vice President of Product Support at Miller Bradford, to learn how they use their 5-in-5 inspection method to generate a significant amount of parts and service revenue each year. The goal of their inspection method is to find 5 things in 5 minutes on every machine they have eyes on, using a completely …
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Intermountain New Holland - Turning Inspections Into Cash With Employee Incentivization Programs
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In this episode, you’ll hear from David Orr, General Manager, James Hunter and Greg Holland, Branch Service Managers, and Tammi Hall, Finance Director, at Intermountain New Holland to learn how Intermountain New Holland has generated significant additional revenue for their dealership by implementing creative ways to incentivize their employees to …
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Hill's Machinery - Turning Rental Fleet Inspections Into Cash
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In this episode, you’ll hear from Eddie Houston, Director of Service Operations, at Hill’s Machinery to learn how Hill’s Machinery has evolved the program and the act of inspecting equipment to be integrated into all areas of the business, creating a culture of co-equipment management with their customers, driving profitability across the entire de…
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Titan Machinery - Turning End of Lease Inspections Into Cash
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In this episode, you’ll hear from Kelly Haman, Finance and Insurance Manager, and Don Aberle, Senior Manager of Evaluations and Inside Sales, at Titan Machinery, about how they are using end of lease inspections to capture previously unrealized parts and service revenue, manage lease maturity machine condition, and provide a seamless lease return p…
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Scott Supply - Turning Inspections Into 30% More Cash
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In this episode, you’ll hear from Darin Maltsberger, Service Manager at Scott Supply Company, about how they’ve grown their parts and service business by 30% through the use of our inspection app and improved communication of the inspection results with their customers. Scott Supply represents Case IH, New Holland, Cub Cadet, Kinze, and Trimble bra…
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JJ Nichting - Turning Inspections Into Cash
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In this episode, you’ll hear from Pat McCrabb, General Manager, and Susan Fedler, Service Writer, at JJ Nichting about how they’ve increased repeat combine inspection customers, improved the professional presentation of their inspection reports with photos and typed technician notes, and cut down on the time it takes to get customer approval for in…
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