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ITSM Podcast covering Latest Solutions & Best Practices

Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations

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CV: Gregor has been providing ITSM/ITAM/CRM Best Practices, Latest Solutions, Development, Consulting, Architecture, and Design since 1996, that's 27+ years, 100+ implementations, worldwide, in the UK, Europe, Australia, Singapore, Canada, USA with products such as but not limited to Ivanti Neurons for ITSM/ITAM, Ivanti Service Manager, Saleslogix CRM, HEAT. Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti, or Infor. Any use of the software product names is descriptive of ...
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Welcome to AllThingsITSM. This is not a destination focused purely on ITSM, but a site that embraces all things IT and the ways that IT impacts the business both good and bad. From buzzwords like DevOps, Lean IT and the rest, to the latest and greatest in tech tools, service management, project management and best practice frameworks of all flavours. Our goal is to deliver the one destination that has everything you need if you are concerned about the value business gets from IT. So welcome ...
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Welcome to The ITSM Spectrum, brought to you Purple Griffon. Your new go-to podcast for everything related to IT Service Management (ITSM). Hosted by CEO and lead trainer Steve Lawless, our show dives into a wide array of ITSM topics, designed to enlighten and educate our listeners. Whether you're a beginner eager to delve into the world of ITSM or a seasoned professional looking to enhance your knowledge and skills, we've got you covered. Each episode is packed with valuable insights on tra ...
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Join me and Will Stamm as we discuss how 70% of his barbers quite after he made the switch to commission!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it out! Visit https://betterbarrrbersa…
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Join me and SeanCutsHair as we discuss how YouTube has changed the barber industry & more!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it out! Visit https://betterbarrrbersacademy.teachabl…
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Join me and Barber Josh OP as we discuss how barbers can find fulfillment in life.Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it out! Visit https://betterbarrrbersacademy.teachable.com/p/…
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DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, Cherwell, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products. What is Kaizen, you may ask? Kaizen as you may suspect, is Japanese for "Improvement". It's a concept of …
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In Episode 2 of "The ITSM Spectrum | From Purple Griffon," we dive deep into a variety of key ITSM topics that are crucial for professionals in the field. This episode is packed with valuable insights and information, starting with an in-depth exploration of PRINCE2 7th Edition. We uncover what's new, what's changed, and how these updates can impac…
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DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, Workato, Zapier, BMC Remedy. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM and CRM products Although the term Integration Platform as a Service was invited in 2011, the first such services didn't surface in the Iv…
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In this episode we take a look at Artificial Intelligence with Dr Andy Lowe, co-author of the BCS Artificial Intelligence Foundations book. As a qualified subject matter expert, we delve into some of the burning questions raised by the advancement of AI and Machine Learning. Steve also provides us with a course overview for ITIL®4 CAI (Collaborate,…
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If you would have asked that question 28 years ago, the answer would likely have been quite different. You see ITSM has come a long way since the early Helpdesk days. Back then most helpdesk systems were very basic ticket systems that recorded employee information, symptoms, ticket categories, and allowed you to prioritize and assign tickets. Sure …
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DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products. FAQ Do you really need a dedicated Ivanti Consultant? How important is Ivanti Certification? What time zone are you…
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Join me and Los Cut It as we discuss chasing greatness from behind the chair, expanding beyond the chair and more in this GEM TALK!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it out! Visi…
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Join me and Chico Boom as we discuss the keys to success from behind the chair, becoming an influencer in real life and more in this GEM TALK!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check i…
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Join me and Drew Da Barber as we discuss the keys to becoming a six figure barber, cutting fast and more in this GEM TALK!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it out! Visit https:/…
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Ivanti ITSM has come a long way in the 27+ years I have implemented the various products from HEAT, HEAT ITSM, Ivanti Service Manager, Ivanti Asset Manager, and now Ivanti Neurons for ITSM/ITAM. Surprisingly the Ivanti Professional Services approach has also changed. From in-house consultants, now outsourced to Ivanti Business partners. Is that goo…
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Join me and BreedBaza as we discuss how he does 3 cuts per hour, grows his clientele and more in this GEM TALK!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it out! Visit https://betterbarr…
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Join me and S.Craft Blendz as we discuss what it takes to craft the next level barber identity and so much more in this GEM TALK!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it out! Visit …
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Are you a new barber? Join me and Tank Be Choppin as we discuss tips for beginner barbers and so much more in this GEM TALK!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it out! Visit https…
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He makes $1000 A DAY cutting hair? Join me and John Hall as we discuss how he's able to do that and more in this GEM TALK!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it out! Visit https:/…
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A million dollars in sales from one barbershop? Join me and Vinny Deleon as we discuss how he was able to do that and more in this GEM TALK!Make sure you share this episode with a friend, and share it to your Instagram story, and tag us in it!Also, if you're interested in enrolling in my Interactive Social Media Course, then make sure you check it …
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