Today’s consumers demand frictionless experiences in everything from smooth connections between digital and physical channels, to fulfillment, all the way to a speedy checkout and return process. With technology serving as the engine that powers these engagements, retail IT leaders play a critical role in delivering on those demands. Learn how you can reduce friction at your organization by listening to our 6-part podcast series, “Achieving Frictionless Commerce” with our host, a technology ...
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Setup Your Organization Up For Long-term Growth
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22:25
Welcome to Achieving Frictionless Commerce, a podcast series from Vertex developed to help IT professionals tackle friction within their organization. In this final episode, host Jeremiah Owyang, a technology analyst and entrepreneur based in Silicon Valley, is joined again by Robin Allen, Vertex’s Senior Director of Agile Program Management and Di…
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Success Story: eBay Tackles Friction
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21:55
Welcome to Achieving Frictionless Commerce, a podcast series from Vertex developed to help IT professionals tackle friction within their organization. In this episode host Jeremiah Owyang, a technology analyst and entrepreneur based in Silicon Valley, is joined by eBay’s Global Head of Tax Technology, Jacqui Van der Leij. Jacqui shares how new regu…
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A Deeper Dive: Reduce Friction with Tax Tech
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Welcome back to the Achieving Frictionless Commerce podcast series from Vertex, developed to help IT professionals tackle friction within their organization. On today’s episode, host Jeremiah Owyang, a technology analyst and entrepreneur based in Silicon Valley, is joined again by Peter Olanday, Vertex’s Director of Consulting - Vertical Solutions,…
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Create a Plan for Frictionless Commerce
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17:11
Welcome to Achieving Frictionless Commerce, a new podcast series from Vertex developed to help IT professionals tackle friction within their organization. In this episode host Jeremiah Owyang, a technology analyst and entrepreneur based in Silicon Valley, is joined again by Robin Allen, Vertex’s Senior Director of Agile Program Management and Digit…
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Determine How Much Friction You Face
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Welcome to Achieving Frictionless Commerce, a new podcast series from Vertex developed to help IT professionals tackle friction within their organization. In this episode host Jeremiah Owyang, a technology analyst and entrepreneur based in Silicon Valley, is joined by Robin Allen, Vertex’s Senior Director of Agile Program Management and Digital Tra…
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What Frictionless Commerce (Really) Means Today
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Welcome to Achieving Frictionless Commerce, a new podcast series from Vertex developed to help IT professionals tackle friction within their organization. In this episode host Jeremiah Owyang, a technology analyst and entrepreneur based in Silicon Valley, sits down with Peter Olanday, Director of Retail Consulting at Vertex, to break down exactly w…
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Welcome to Achieving Frictionless Commerce
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Welcome to Achieving Frictionless Commerce, a new podcast series from Vertex developed to help IT professionals tackle friction within their organization. Presented by Vertex, a pioneer in tax automation Learn more by visiting www.VertexInc.com Vertex proudly serves over 4,000 customers worldwide with distinction and provides comprehensive tax solu…
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