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This podcast is a recorded Huddle Call we held on the topic of Territory Expansion, Territory Adjustments, and Territory Moves. Jamie steps us through all the available options available, things to think about, and generally how it all works. The main takeaway here is that if you are considering any expansions, changes, or outright moves of your te…
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Welcome to 2021 and welcome to a new season of the Fibrenew Exchange Podcast. In this episode we cover the topic of staying focused, staying positive, and keeping busy in Q1 of 2021.With various forms of shutdowns and restrictions in place in different geographic areas, it's amazing how much we're still able to do with our Fibrenew businesses. You'…
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In this episode, we sat down with Joe Day of Fibrenew Evansville in Evansville, Indiana. At the time of this recording, Joe was just shy of the one-year mark of operation of his Fibrenew business. He’s now booking 5 digits worth of revenue each month and has a schedule that’s booked out two weeks in advance.Joe explains what year one was like, he s…
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Here at Fibrenew, we have many support channels and resources like our support team, our online Technical Library with videos and manuals and discussions, we have weekly huddle calls, we have periodic seminars, training opportunities, and more. But one resource we can't leave off that list is the tremendous peer to peer support that exists among fr…
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Welcome to the 2nd installment in this 2 part series on Franchise Resales. In the first episode, we heard from Glenn Vanderploeg, a former franchisee who sold his franchise business. We heard about his experience from the seller's side of the fence and some sage advice that he had to offer on the topic.In this episode, we hear from Jay and Kelsey S…
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Welcome to part 1 of a 2 part series on the topic of business succession with Fibrenew. On this installment, we talked with Glenn Vanderploeg and had him describe the good feeling he had upon selling not 1, but 2 Fibrenew territories that he owned and operated for 12 years.You'll hear about Glenn's experience with finding new owners, how he worked …
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Part of our professional image has come to include wearing Personal Protection Equipment (PPE). This is the same as having a vehicle wrap, wearing a Fibrenew shirt, our ID lanyard, and more. Not only in terms of optics, PPE is the single best way we can enter businesses and homes from a safety standpoint as well.On this episode, Paul, Bruce, and Ch…
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Cal Wirch of Fibrenew Burnaby in Burnaby, BC wrote a pragmatic and inspirational document called ‘6 Points of Light’. It serves as a guide and reminder to Cal on how he wants to operate his business through this period.On this episode, Cal explains the deeper meaning of each point and describes how they’re helping him stay motivated and on track. W…
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We're having conversations with Franchise Partners to understand how they're navigating this period - what's happening now, and what their plans are moving forward.In this episode, we talked with Derek Trefry of Fibrenew SW Nova Scotia. Like many of us, Derek's business was upended in March when shelter at home restrictions began. Since then, Derek…
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We're having conversations with Franchise Partners to understand how they're navigating this period - what March and April looked like, what's happening now and what their plans are moving forward. In this episode, we sat down with Anthony Fragola of Fibrenew Alleghenies in central Pennslyvania. He shared many great insights and provided some inspi…
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Fibrenew has teamed up with The Seat Shop to offer you a simple and efficient mail-order automotive seat skin replacement when you need it. If a seat is beyond repair but you still want to help your customer, The Seat Shop can be an excellent option for you. On this episode, we talk with The Seat Shop's CEO, Matt Verhalen to discuss the partnership…
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'Just get after it' is Mat's advice when it comes to medical work. On this episode, he goes into more depth on what that means exactly - from getting the work, to billing, to schedules and more. He uses the same concept as 'walking a car lot' in medical facilities. Identifying the work that needs to be done, getting approval to do the work, doing t…
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Ted Barac has built a successful Fibrenew Franchise in Minneapolis. Coming from a past career in the restaurant business, he has been able to apply much of what he learned in food service around customer service, pricing, billing, turn around and more to his Fibrenew business. On this podcast, Ted talks about: - creating opportunities - to be in th…
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Google reviews are the custodian of trust. Social proof and feedback from previous customers is worth their weight in gold and then some. Not only in the eyes of customers but as a means of hiking your search engine rankings up the results ladder as well...and the more reviews you have, the better your overall position. We all do it. Before we're a…
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On this episode, we sat down with the 3 man team from the greater Nashville area. Franchise partners JT Thompson, Mark Chasteen and Mat Meade all own and operate their own franchises but work together as a team, servicing Nashville and area as a cohesive unit. When it comes to teamwork, these guys know how to do it! We discussed: - coordinated pric…
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Scott Neal of Fibrenew West Central New Jersey surpassed what was his 18 month sales target in just 3 months by following the Fibrenew Field Training program (AKA: Apprenticeship Program) On this episode, he shares his experience and feedback about the program including:- hitting the ground running as soon as he got home from training - not re-inve…
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Sam and Penny Torres of Fibrenew Tampa have been running their business for some and have seen and done it all when it comes to Fibrenew. From the highest of highs to the lowest of lows and everything in-between. On this episode, we discussed: - becoming strictly mobile to increase profitability - focusing on Fibrenew-type work to maximize profitab…
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Warren and Stephanie Rosenthal share some simple but oh-so-effective sales, service and marketing tips & tricks. You'll want to have a pen and paper handy for this one! On this episode, we discussed: - things to think about before doing a sales call: deliver 'wow' + show you care- how using direct mailers from Every Door has helped build their clie…
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​Welcome to the second podcast we've done with Dan Hoffman of Fibrenew Portland. This time we sat down to talk about RV work and hear Dan's experience, dos and don'ts and a whole lot more. On this episode, we discussed: - gaining trust from RV dealers ad overcoming common objections - illustrating the value of restoration over replacement - finding…
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Paul Gingras started with Fibrenew in 1986 as a technician. He soon after purchased his own franchise in Ottawa and immediately began scaling his business by adding technicians and building relationships with dozens and dozens of businesses in his territory. With all this experience, he's the 'horn o' plenty' of knowledge!On this podcast, we discus…
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