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Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love. The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery. [Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]
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#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. Sharing personal experiences from his biochemistry studies to his current work in building applications with Power…
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#153. Neil Benson is joined by Keith Atherton, a proper pro developer. Keith shares his journey from developing custom apps using .NET, C# and SQL Server to embracing and mastering the development of enterprise business applications using the Power Platform. What do developers lose and gain using Power Platform compared to developing an app from sc…
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#152. Host Neil Benson is joined by the talented Dani Kahil for an insightful discussion on managing backlogs and enhancing user stories in Azure DevOps and Jira. Neil shares his experiences with Jira, highlighting some configuration challenges, while Dani expresses a strong preference for Azure DevOps. They dive into the hierarchy of backlog items…
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#151. Amazing Apps host, Neil Benson, dives into a case study from one of his team's own projects: "Member Super", a financial services organisation in Australia. With over a million members, they needed a CRM application that could handle their complex stakeholder relationships and provide exceptional service to their customers. Member Super's exi…
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#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application. Neil Benson sat down with Andrew Bibby, a seasoned expert in Microsoft Dynamics 365 and Power Platform business applications. In this episode, Andrew shares his insights on the crucial process of preparing for and executing a successful g…
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#149. Andrew Welch is the Chief Technology Officer at HSO. Andrew is an expert in IT strategy and has a wealth of experience advising customers on their big strategic technology decisions. He is also an author, Microsoft MVP, and a regular presenter at conferences. Joining us today, Andrew shares valuable insights on the importance of IT leadership…
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#148. Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at Hitachi Solutions, in an insightful conversation about the dynamic realm of Microsoft Business Applications and its role in the manufacturing and service industries. Explore Hitachi's product landscap…
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#147. When should you use Power Platform pipelines and when should you use Azure DevOps pipelines to deploy your Power Platform or Dynamics 365 applications? That's the question that Benedikt Bergmann answers in this episode of Amazing Apps. Benedikt is a Power Platform consultant known for his expertise in Application Lifecycle Management (ALM). N…
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#146. In this episode, we're thrilled to have Martin Hinshelwood from naked Agility join host, Neil Benson. Martin shares his perspectives on improving the success of agile engagements through the role of a consulting product owner, and why you should build your own business applications rather than buy Dynamics 365 if you're looking for competitiv…
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#145. We're back with another incredible episode of Amazing Apps, and this time we have an amazing guest on board. Neil Benson is joined by the Low Code Lead & Platform Evangelist at ANS Group, Chris Huntingford. Chris spills the beans on citizen developers, he talks about the concept of ecosystem enablement, the potential of low code platforms, th…
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#144. Neil Benson is joined by Matthew Venamore, a scrum master with extensive experience coaching Dynamics 365 teams. Matthew shares valuable insights into the challenges faced by new scrum masters when joining existing teams and emphasizes the importance of empowering the team. He advises taking a standoffish stance initially, observing the team …
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#143. On this episode of Amazing Apps, we discuss resourcing agile teams using the Scrum framework. Neil Benson talks about who we should have on our teams as product owner, developers and scrum master. Should Microsoft partners offer to provide a consultant for every role on the team? Listen in to find out. Timestamps (02:04) Product owner maximiz…
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#142. Neil Benson discusses the challenges of organizing a large Scrum team to maximize efficiency. He suggests rotating developers between teams and organizing teams around specific components or external systems they need to integrate with. Neil also recommends self-organizing teams and coaches teams to create their own code of conduct and establ…
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#141. On this episode of Amazing Apps, podcast host Neil Benson is joined by Allan de Castro, a senior technical consultant for the Power Platform at Avanade France. They discuss their experience applying Scrum to recent projects, including the role of an architect in the Scrum framework. The episode covers key challenges such as the importance of …
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#140. Today, it’s just me, and I’d like to discuss what EMPIRICISM means to teams building complex, enterprise Dynamics 365 and Power Platform applications. In this episode, I’ll break down what empiricism is and its importance in Scrum, provide examples of work that would benefit from an empirical approach, and share insights on how we can use emp…
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#139. Today’s guest is Emma Beckett, an experienced test professional who runs her own company, Fortitude 17, in London, UK. A professional footballer, Emma pursued a career in software testing, even though her first role in tech was in Desktop Support — hardware, not software! As you’ll hear, Emma is a Certified ISTQB Test Consultant and trained i…
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#138. My guest today is Malin Martnes, a Microsoft MVP and MCT who runs her own company MaCoTra AS in Oslo, Norway. As you’ll hear, Malin doesn’t have any technical background on Dynamics 365 and Power Platform but she focuses on using these systems. In this episode, Malin talks about how she came to be a CRM consultant and set up her own consultin…
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137. Customery Academy is my online business through which I coach and train Microsoft customers and partners to build amazing, agile business applications. In this episode, I share a short history of Customery Academy, where it's at today, and my goals for 2023. Halfway through editing the episode, there's a surprise about just how many Customery …
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136. My guest is Richard Hundhausen, a former Microsoft MVP and Regional Director, Scrum.org Professional Scrum Trainer, and co-creator of the Nexus Scaled Professional Scrum Framework. As you’ll hear, Richard doesn’t have a background in Dynamics 365 or Power Platform, but he’s no stranger to developing apps on Microsoft technology. In this episod…
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#135. Remy is starting to hate Scrum. He thinks we should use Kanban. And get rid of Product Owners. It's a shame, then, that Remy doesn't understand Scrum. And doesn't want to understand Scrum. Don't be like Remy. Resources Kanban Guide on Kanban University Professional Scrum with Kanban training from Scrum.org Support the show CONNECT 🌏 Amazing A…
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#134. Today’s guest is Rishona Elijah, a Microsoft MVP (Business Applications) and Microsoft Certified Trainer who works as a Power Platform Trainer and Evangelist at Barhead Solutions in Sydney, Australia. She spends most of her time running training sessions and delivering events around Power Platform to business users to show them what they can …
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#133. Today’s guest is Michael Roth, a Power Platform consultant with Avanade who specializes in governance. In this episode, Michael walks us through how he keeps business apps amazing by working on only the fun stuff, i.e., governance and licensing, and understanding how users experience tech, specifically Power Platform. Michael also highlights …
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132. Today’s guest is Andrew Ly, a Microsoft Business Applications Solutioning Lead at IBM Consulting in Australia. Andrew shares his 22 years of experience in the Microsoft space, including the type of work he does and the clients he works with. Andrew also gives his two cents on the low-code, no-code approach and talks about the demand of in a da…
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131. Today’s guest is Magnus Gether Sørensen, a Dynamics 365 Field Service expert at Delegate in Denmark. Magnus shares with us some of the Field Service projects he has worked on, as well as the interesting challenges that his customers have encountered using the application. Plus, Magnus talks about what’s new and next for Field Service and gives…
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#130. Sprint 1 is a magical, wonderful, beautiful thing. Find out how my messy, unstructured and un-estimated sprint 1 unfurled on a recent project to build a Power Platform app for a mid-size Microsoft customer in financial services. In-person conferences I didn't attend: Power Platform Conference Nordic Summit South Coast Summit Upcoming online c…
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129. Learn how to use story point estimation to estimate the relative size of your Dynamics 365 or Power Platform application's requirements. You'll also learn: How to slice user stories into the right size for estimation and development How to decide on a standard user story for comparing other stories against when estimating How to use affinity e…
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128. My wife, Natascha, is a faster trail runner than I am. Find out why estimating trail runs in units of time leads to misaligned expectations about how long it'll take for us to run the same trail together. You'll also learn: What story points are Three factors affecting the size of a requirement How to account for Hick's Law and Weber's Law whe…
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127. Do you really have to estimate the effort of building the Dynamics 365 or Power Platform apps you've been asked to build? If you work for a Microsoft partner, you probably do -- unless you work for a customer who doesn't care how much it costs or how long it takes. Find out how I approach estimation: How much and how long? Why estimates are no…
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126. Thanks for all your questions about estimating business applications. In this episode, I tackle four tricky situations when it comes to estimating Dynamics 365 and Power Platform applications. Should we re-estimate items in our backlog after we’re done because they were easier or harder than originally expected? — Tanika If we don’t complete a…
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#125. In this episode of Amazing Applications, Emil Hovgaard and Sheelan Bhana of EY Nordic Tech Hub share the story behind EY's PowerPost application and how it has made the General Ledger posting process easier and faster for the EY organization. Emil’s background and his role at the EY organization Sheelan’s background and his role at the EY org…
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#124. When you're using an agile approach, like Scrum, how and when should you document your Dynamics 365 or Power Platform applications? After all, the Agile Manifesto says, "We value working software over comprehensive documentation", right? Before projects start, my teams document requirements in a product backlog, visualise the backlog in a use…
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#123. Learn how to use sprint goals to communicate to your stakeholders what your team has committed to building this sprint. If you can write your sprint goal in the subject line of the sprint review invitation to your stakeholders, and they stampede to accept your invite and beat down the door at sprint review, that's a great sprint goal. This ep…
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122. Ethan is a scrum master for a Power Platform team and his team is trying to build an app but the customer's product owner hasn't shown up yet! What should he do? If your team's product owner is missing in action, in this episode you'll learn how to prevent this situation from happening, what to do to recover, and what could happen if you don't…
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121. What's it like trying to manage 10 Microsoft 365 tenants with hundreds of environments, apps and citizen developers. Rene Modery, Power Platform Technical Lead shares his journey at global advertising company, WPP. Managing ten Microsoft 365 tenants for a global company with hundreds of subsidiaries. Power Platform environment policies and oth…
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120. Hamish Sheild describes his five step Solution Mapping framework for using design thinking principles to define the requirements for complex Power Platform applications. Hamish has discovered Outlook's Board View and Neil is evaluating Motion for improving productivity. AppRising's Solution Mapping Framework What is a complex application? Obse…
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119. What's the role of pre-sales in setting up Microsoft customers and partners for successful Dynamics 365 and Power Platform projects? Today's guest is Craig McGeough, Power Platform Pre-Sales Consultant at Incremental Group. Make sure you catch Craig's session, More than "selling the dream"! Why Pre-Sales is the key to Power Platform success, a…
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118. Ulrikke Akerbæk joins to discuss what's new with Power Pages (still called Power Apps Portals when we recorded this episode under NDA!). Discover some of the goodies Microsoft has been releasing for professional developers Power Pages and which portal template Ulrikke uses for almost every portals project. Announcing the preview of Microsoft P…
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117. Chike Eduputa challenges citizen developers (and professional developers) to ask themselves five critical questions before building their next Power Platform or Dynamics 365 app. Chike Eduputa is a senior manager at Capgemini Invent in London where he specialises in digital strategy and transformation. He's presenting at Scottish Summit on 9 J…
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#116. Dani Kahil interviews Andrew Bibby about a pivotal, multi-year Dynamics 365 business transformation project in financial services. Dani Kahil and Andrew Bibby are both Microsoft Business Applications MVPs. Dani is an independent consultant and online trainer specialising in requirements analysis and solution envisioning. Andrew Bibby is a fou…
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#115. Angeliki Patsiavou is on a mission to help Microsoft Dynamics 365 and Power Platform application development teams introduce professional change managers to their projects from inception instead of deferring it until near the end. Angeliki is a senior consultant at Avanade, specialising in change management, and has a background as a change m…
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#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's going to be a showcase of the art of the possible with Dynamics 365 Marketing, Customer Insights, and Omni-channel for Customer…
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#113. Vivian Voss joins me to discuss her upcoming Scottish Summit session, From the Basement to the Cloud - Your Journey from CRM on-premises to Dynamics 365 CE. Register today for Scottish Summit. Congratulations to Yacob Shenkute from Power Platform School for achieving his Scrum.org PSM1 certification. Resources Vivian Voss on LinkedIn Vivian V…
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#112. Dani Kahil interviews Paddy Byrne about the Power Platform's role in enabling Scotland's new recycling scheme for single-use drinking containers. Scots people are famous for being careful with their money so I imagine any program to pay them for recycling containers was always going to be a big hit. Learn about Paddy's Power Platform team: Me…
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#111. Start here to learn why, when and how to use an agile approach to build Dynamics 365 and Power Platform applications. In this episode, you'll learn: Why I use an agile approach building Dynamics 365 and Power App When an agile approach is suitable and when it's not The benefits that Microsoft customers and partners experience using an agile a…
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#110. My current team is stuck in Limbo. We've finished development of a Dynamics 365 application for a local government department and we're tapping our fingers waiting for acceptance testing to start. What should agile testing look like on a Dynamics 365 or Power Platform project? I describe my agile testing Heaven, and the next best thing, Elysi…
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#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (the Royal Automobile Club of Queensland). RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out to replace two legacy syst…
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108. If you're considering starting a Dynamics 365 or Power Platform podcast in 2022, or just wonder what's involved in producing a podcast episode, join me for a behind the scenes look at my four step episode production process. If you have any questions about starting a business apps podcast, I'd love to do my best to help. Email me at amazingapp…
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#107. What would you do if you ran a Microsoft partner business and your customer wanted to stack your scrum their with their developers? This is the story of Selina who runs Gotham Heroes. Her customer, Bruce at Gotham Orphanages, wants Selina to include a couple of the orphanage's developers onto the team. But the developers don't have any experi…
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#106. You and the Microsoft Business Apps product owner are on Teams going through the product backlog. You two are working on it together because that’s how it has always been done. And yet, when you look back at the last few sprints, you realize that is not getting the desired results. It’s not your fault; it’s a systemic problem. The problem is …
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#105. Dan Foster, a senior consultant and solutions architect at CRM Dynamics, asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?" I've taken the Scrum Alliance Certified ScrumMaster training and certification and the Scrum.org Professional Scrum Master training and certification. Find out which…
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