Welcome to the Dealership Fixit Podcast, a show dedicated to power sports dealership professionals! In today's ever-evolving market, staying ahead of the game is vital. We invite you to subscribe to our podcast and gain access to the secrets of success in the motorcycle and ATV dealership life. In each episode, we dive into the challenges and opportunities each power sports dealership faces today. Our expert insights from various industry leaders, seasoned professionals, and innovative think ...
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Car Dealership Guy—the go-to voice for automotive insights and trends—hosts authentic conversations with industry leaders, top dealers, and innovators, revealing the insights shaping the future of automotive retail. Plus — Don’t miss Industry Spotlight on Sundays, hosted by Sam D’Arc, featuring standout dealerships, innovative companies, and the trends driving success in today’s automotive market. Tune in to new episodes every Tuesday and Thursday, with Industry Spotlight every Sunday. Follo ...
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Lotparty has the best weekly automotive sales show plus tips to help managers and sales people improve sales. LotParty is hosted by Jasen Rice, owner of Lotpop, Inc a company that helps automotive dealerships improve new and used car sales. Automotive tips and trends
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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This podcast is for viewers to take a step into the shoes of people in the auto industry. It gives them a chance to speak about industry setbacks, promotions, drama, and many more things. Every episode I will be interviewing people from different positions and from various dealerships throughout the Houston area. Cover art photo provided by Omer Rana on Unsplash: https://unsplash.com/@omerrana
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In this episode of The Dealership Deep Dive, we tackle one of the most overlooked but costly issues facing dealerships today: toll management. From juggling multiple toll agencies to handling mounting fees and fines, managing tolls for service loaners and rentals can quickly turn into a logistical nightmare. Join us as we explore the hidden pain points dealerships encounter, discuss best practices, and highlight solutions that can simplify the process—saving time, money, and stress. Whether ...
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car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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When purchasing a vehicle from a car dealership, every car buyer will find themselves "In the Box" at the end of the buying cycle. They will collect funds, arrange to finance and offer you various after sale products and services for your car. Many car buying customers have said their experiences "In the Box" had been filled with pressure and anxiety. The Modern Dealership magazine's "In the Box" Podcast is to put automotive industry leaders and influencers, in and out of the dealership, in ...
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CDG Bites: New Sales Expected to Surge in 2025, Used Car Prices Hover at $30K, Honda/Nissan in Talks to Merge
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Welcome to The Weekly—your go-to roundup of the top five auto industry headlines. This week's top stories: 1. New vehicle sales forecasted to surge in 2025 after successful Q4 2. Used car price drops slowing down, hovering around $30K 3. Wholesale used car prices hold steady so far this month 4. Mobile vehicle service is key to winning back custome…
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E118: Mastering Online Lead Management for Power Sports Dealerships
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In this episode of the Dealership Fixit Podcast, Jacob delves into the essentials of online lead management for motorcycle and power sports dealerships. With leads being the lifeblood of a successful dealership, Jacob discusses how to categorize, qualify, and prioritize leads effectively. From leveraging CRM systems to responding with speed and pre…
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CDG Bites: How Dealers Quietly Outsmart Their Competition
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Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s Big Story: How Dealers Quietly Outsmart Their Competition This episode is brought to you by: Dealer Pay – A dealer-specific payment acceptance solution designed to boost productivity and enhance customer retention. Wit…
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There is more buckets to manage than age buckets for used cars. Lotwalk.com #first30
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There is more buckets to manage than age buckets for used cars. Lotwalk.com #first30Oleh Lotpop
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How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert
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Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brice Englert, CEO of TradePending. We discuss how car dealers are cracking the customer retention code, insights from competing with car-buying giants like Carvana, and how consumer loyalty is shifting in the age of hybrids. This episode of the Car Dealership Guy Podcast…
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Convenience Meets Loyalty: Ford’s Mobile Service Revolution
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Why should dealerships rethink service convenience to retain more customers? Todd Rabourn, Ford Motor Company’s Director of Global Customer Experience Implementation, shares how Ford’s mobile service initiative is transforming the way dealerships connect with customers and drive loyalty. In this week’s episode, Todd explores the growing demand for …
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The Rise and Fall And Rise Again of Carvana | Ernie Garcia Jr., Co-Founder and CEO of Carvana
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Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Ernie Garcia Jr., Co-founder and CEO of Carvana. We dive into topics like the greatest comeback story of any public company ever, lessons from selling millions of cars, the future of the automotive wholesale business and much more. This episode is brought to you by: DealNow…
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CDG Bites: Amazon Is Officially Selling Cars, Tekion Files Lawsuit Against CDK Global, Used Car Demand Stays High
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Welcome to The Weekly—your go-to roundup of the top five auto industry headlines. This week's top stories: 1. Amazon officially starts selling new Hyundai vehicles online 2. Prime auto loan borrowers lean toward the used car market 3. Wholesale used car prices up year-over-year in November 4. Dealer reputations improve online, but customers still h…
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CDG Bites: 3 Hard-Hitting Auto Market Realities From The Dealership Floor
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Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s big story: 3 hard-hitting auto market realities from the dealership floor—and what it could mean for 2025. This episode is brought to you by: OPENLANE - The leading online dealer marketplace for used cars, bringing you…
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Current used car market trends. lotwalk.com #weknowretail #first30 #lotwalk
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Current used car market trends. lotwalk.com #weknowretail #first30 #lotwalk by LotpopOleh Lotpop
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E117: Building a Winning Internet Department for Motorcycle & Powersports Dealerships
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In this episode of the Dealership Fixit Podcast, Jacob dives into the essentials of creating and running an effective internet department for motorcycle and powersports dealerships. From structuring the team to leveraging CRM systems, Jacob breaks down the strategies and processes that can transform online leads into showroom deals. Learn how to tr…
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The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson
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Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by David Donaldson, SVP at DLRdmv, for an insightful conversation about the technology helping dealerships sell cars coast-to-coast. We discuss the daily challenges dealerships face when managing out-of-state sales, explore why banks are holding the stopwatch for vehicle titling…
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The Secret to Service Retention: Insights from Urban Science
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Why do some dealerships thrive in service retention while others struggle to bring customers back? What if the secret lies in data-driven insights that reveal untapped opportunities and practical strategies? In this episode, we uncover tools and techniques dealerships can use to turn their service lanes into loyalty engines. Our guest, Piermichele …
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Hacking the game of dealership “attention” and going viral | Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group where we discuss: How he's hacking the game of dealership attention by creating viral videos for his dealership, Getting on General Motor's radar and landing one of the biggest cameos in automotive, and his …
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Industry Spotlight: How Robots Are Changing Car Sales—And What's Next
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Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Ross Tinkham, GTM …
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CDG Bites: The Leasing Boom Continues, Hybrids Hit Their Stride, New Universal EV Charging Framework
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Welcome to The Weekly—your go-to roundup of the top five auto industry headlines. This week's top stories: 1. Leasing continued to rise in Q3 strengthening captive lenders 2. Negative equity and delinquencies cast a shadow on auto lending 3. Universal EV charging framework set to roll out in 2025 4. Hybrid reliability is neck and neck with gas-powe…
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CDG Bites: Is This the Next Big Profit Center in Used Cars?
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Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s big story: Is this the next big profit center in used cars? Prefer to read? Take a look at the companion newsletter for this episode here This episode is brought to you by: The Auto Hauler Exchange has revolutionized t…
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The Boutique "Dealership" Selling Supercars to the Ultra-Elite | John Temerian, CEO of CURATED
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Welcome to the Car Dealership Guy Podcast. In this episode, I speak with John Temerian, CEO of CURATED, a Miami-based boutique dealership specializing in rare, vintage supercars and catering to the ultra-elite. We discuss how a lifelong obsession with supercars turned into an impressive business, his wild search for "blue chip" cars, and how he bec…
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How an Ex-Hyundai CMO Is Taking on Her Biggest Challenge Yet… X | Angela Zepeda, Global Head of Marketing for X
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Angela Zepeda, Global Head of Marketing for X, where we discuss: Her role in reshaping Hyundai's brand presence in the American Zeitgeist, Why Hyundai is leaning into EV innovation, and her vision for taking on her biggest challenge yet... the social platform, X. This epi…
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CDG Bites: New Car Sales Surge, Dealership M&A Market Heats Up, Nissan’s Troubles Escalate
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Welcome to The Weekly—your go-to roundup of the top five auto industry headlines. This week's top stories: 1. SUV market share sets record but prices remain constrained 2. U.S. new vehicle sales ramp up as year winds down 3. Dealer M&A heats up in Q3 despite profitability slide 4. 2 unnamed Nissan execs. say the company has “12-14 months to survive…
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From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title
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Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Aharon Horwitz, Founder & CEO of Fullpath, and Brad Title, Founder & CEO of Gubagoo. We discuss how dealers are transforming car shopping experiences with data, AI’s mainstream adoption in dealerships, 2025 predictions for data integration in automotive, and much more. This e…
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CDG Bites: Is Stellantis Facing Its Time of Reckoning?
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Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s big story: Is Stellantis facing its time of reckoning? Now comes the hard part… Prefer to read? Take a look at the companion newsletter for this episode here This episode is brought to you by: Uber for Business - With …
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Boosting Retention with a Tire-First Strategy
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Why do so many dealerships let tire sales—and customer retention—slip through their fingers? Wes Volkert, Parts Director and tire expert, breaks down how dealerships can transform their tire sales strategy to drive loyalty and long-term growth. In this episode, Wes dives into the often-overlooked role of tires in retention. He shares how leveraging…
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How an “Old-School Car Dog” Wins With An Unlikely Mix: Tech & EQ | Dustin Collins, Vice President at Bill Kay Auto
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Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Dustin Collins, Vice President at Bill Kay Auto, to explore how an "old-school car dog" thrives with an unlikely mix of tech and EQ, why $500 might be the key to increasing car sales, the traits that define a great service director—and much more. This episode of the Car Dea…
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Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic
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Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Melissa High, Vice…
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Navigating the Post-Election Landscape in Automotive: Trends, Risks and Impacts | Alan Haig, President of Haig Partners, Pt. 4
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, CEO of Haig Partners, where we discuss: how dealers can navigate the post-election landscape in the automotive business, Fords wild rise in recent months, the imapct on AI on dealership valuations, VW's fatal mistake rolling out the relaunched Scout brand, and …
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How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services
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Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Leigh Ann Conver, Senior Director of CDK Data Services. We discuss how AI is quietly integrating into dealership operations, the top AI trends for 2024 and how dealerships of all sizes can leverage AI to boost car sales. This episode of the Car Dealership Guy Podcast is b…
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Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues
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Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Royce Neubauer, CE…
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How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Duffy Jr., CEO of Dealer Image Pro where we discuss: How a professional photographer cracked dealers' #1 profitability issue, the most impactful dealer website features, the future of content creator dealerships and much more. This episode of the Car Dealership Guy …
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From 400 to 1,700: The Unstoppable Growth of Bozard Ford’s Mobile Service
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Customers today expect more convenience than ever, and dealerships need to adapt to stay competitive. With growing demand for faster, more accessible service, how can your dealership meet these expectations while boosting efficiency and retention? In this episode of Retention Roadmap, sponsored by DriveSure, we dive into the innovative world of mob…
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Taking a 100-Year-Old Dealer Group to New Heights—Risks, Challenges, and Future Vision | Liza Borches, CEO of Carter Myers Automotive
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Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Liza Borches, CEO of Carter Myers Automotive. We dive into the bold risks that have shaped her century-old dealership group, her innovative approach to empowering employees with partial ownership, her biggest wins, regrets, and much more. This episode of the Car Dealership …
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How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, Founder & CEO of WarrCloud, where we discuss: How 28 seconds is quietly transforming dealership profits, why EVs are going to transform service centers, exposing $140K of hidden dealership revenue and much more. This episode of the Car Dealership Guy Podcast is…
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The Used Car Market Now and the next 90 Days. lotwalk.com #first30 #lotwalk
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The Used Car Market Now and the next 90 Days. lotwalk.com #first30 #lotwalkOleh Lotpop
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A Visionary's Principles for Running 17 Dealerships | Jack Ballinghoff, COO of Ourisman Automotive Group
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jack Ballinghoff, COO of Ourisman Automotive Group where we discuss: His principles to running 17+ dealerships, the best used car auction in the United States, why he thinks negotiations in car sales need to end and much more. This episode of the Car Dealership Guy Podcas…
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The Hidden Hospitality Formula Behind Scaling to 40 Dealerships | Jeff Swickard, Dealer Principal of Swickard Auto Group
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeff Swickard, Dealer Principal of Swickard Auto Group. We discuss the secret hospitality formula behind scaling to 40 dealerships, Serving 1M unique customers every year, the best customer service car brands, and his biggest challenges in replicating success in other dea…
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Leveraging Pricing Intelligence for Your Service Department
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Why do some dealerships consistently outperform competition while others lose customers to aftermarket pricing? Intelicheck’s Joe Gibson & Melissa Marlatt uncover competitive intelligence strategies that help service departments boost retention, stay ahead in pricing, and win back customers. In this episode sponsored by DriveSure, Joe, Vice Preside…
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Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sanjiv Yajnik, President of Financial Services at Capital One, and Kris Gaerlan, President of Dallas Lease Returns where we discuss: Why people don't trust car dealers and how to fix it, Creating unique experiences in the car dealership, Why he's calling buyers looking fo…
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Used Car Headliners, Vehicle Shortage Lotwalk.com #first30 #lotwalk #weknowretail
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Used Car Headliners, Vehicle Shortage Lotwalk.com #first30 #lotwalk #weknowretailOleh Lotpop
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Driving Dealership Success: A Deep Dive into Automotive Innovations' Game-Changing Software
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In this episode, we take an in-depth look at Automotive Innovations, a company revolutionizing the automotive industry with cutting-edge software solutions tailored for dealerships. From enhancing F&I operations to boosting overall dealership performance, their technology seamlessly integrates with dealership management systems (DMS) and offers fea…
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Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive
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Welcome to the Car Dealership Guy Podcast! In this episode, I'm joined by Jonathan Smoke, Chief Economist at Cox Automotive. We dive into some of the biggest topics shaping the 2024 car market, including shocks and surprises, the painful new phase for the used car market, why new car discounts have plateaued, and the evolving segments of the U.S. c…
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Podcast Title: The Dealership Deep Dive: Navigating Toll Management Challenges
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In this episode of The Dealership Deep Dive, we explore the toll management challenges dealerships face, from juggling multiple toll agencies to dealing with fees and fines for service loaners and rentals. Learn how these pain points impact your bottom line and discover solutions to simplify toll management. If you’re a dealership manager or work i…
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#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Fede Ranero, CEO of Draiver where we discuss: How he's building the "Uber for car deliveries" and moving 1.4M vehicles per year, the #1 reason why customers skip vehicle service, what he learned from a leaked Elon Musk email, demystifying logistics for car dealers and muc…
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#128 The Business Side of 70M+ Recalled Vehicles: What Dealers Are Gaining | Ryan Maher, CEO of BizzyCar Pt.2
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ryan Maher, CEO of BizzyCar where we discuss: The business side of 70M+ recalled vehicles, Most troubled car brands struggling with recalls, Shocking revelations from BizzyCar recall report and more. This episode of the Car Dealership Guy Podcast is brought to you by: Edm…
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Inside the Mobile Service Model: What Every Dealership Needs to Know
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Every customer is ultimately seeking convenience, so how can dealerships take advantage of the transformative power of mobile service technology to deliver an exceptional experience? In this episode of Retention Roadmap, Denise Leleux, CEO of Curbee, highlights how dealerships can leverage mobile service to improve customer satisfaction and increas…
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#127 Secrets to becoming a first-time franchise dealership owner in 2024! | Kyle Coleman, Owner of Coleman Automotive
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Oleh Car Dealership Guy
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#126 Q4 Auto Market Forecast: The need-to-know trends and predictions, Buying habits of Gen Z car shoppers, Why overnight test drives sell cars | David Thomas, Director of Content Marketing at CDK Global ...
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we dive into a Q4 auto market forecast: How Gen Z is buying cars, Have we reached an EV sales equilibrium, why overnight test drives sell cars, Trends and predictions for the quarter ahead. This episode of th…
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Hurricane, Floods And Strike, How It Will Impact Used Car Sales Lotwalk.com #first30 #lotwalk
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Hurricane, Floods And Strike, How It Will Impact Used Car Sales Lotwalk.com #first30 #lotwalkOleh Lotpop
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#125 The payments nightmare hiding in dealerships, Shocking trends in down payments, Saving dealerships 20 hrs of work every week | Julie Douglas, CEO of Dealer Pay
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Julie Douglas, CEO of Dealer Pay where we discuss: The accounting nightmare hiding in dealerships, Saving dealers 20 hrs of work per week, shocking trends in down payments for 2024 and much more! This episode of the Car Dealership Guy Podcast is brought to you by: CDK Glo…
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#124 How to turn around a failing dealership, Becoming a top 5 Kia Dealer in the US, Testing his sales team on-air! | Raul Gomila, GM/Partner of City Kia
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Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Raul Gomila, GM/Partner of City Kia, to reveal how he turned a dealership losing $1M a year into a top performer. We dive into the strategies that made him a top 5 Kia dealer in the country, pressure-test his BDC team live, and much more. This episode of the Car Dealership …
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Texting and Tech: Modernizing Dealership Communication for the Digital Age
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If your fixed ops department still relies on outdated marketing or thinks coupons are enough, you're leaving serious money on the table. But how can dealerships transform their service departments? Why is it so important to build real customer relationships? It’s time to rethink everything about marketing fixed ops! In this episode of Retention Roa…
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