Car Dealership Guy — the internet's viral car dealer and market commentator — engages in authentic and insightful conversations with auto industry leaders, innovators and investors. Watch and listen to new episodes every Tuesday and Thursday, and check us out on Twitter, LinkedIn, Instagram, and YouTube for all the best moments from the show.
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In this episode of The Dealership Deep Dive, we tackle one of the most overlooked but costly issues facing dealerships today: toll management. From juggling multiple toll agencies to handling mounting fees and fines, managing tolls for service loaners and rentals can quickly turn into a logistical nightmare. Join us as we explore the hidden pain points dealerships encounter, discuss best practices, and highlight solutions that can simplify the process—saving time, money, and stress. Whether ...
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Lotparty has the best weekly automotive sales show plus tips to help managers and sales people improve sales. LotParty is hosted by Jasen Rice, owner of Lotpop, Inc a company that helps automotive dealerships improve new and used car sales. Automotive tips and trends
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Welcome to the Dealership Fixit Podcast, a show dedicated to power sports dealership professionals! In today's ever-evolving market, staying ahead of the game is vital. We invite you to subscribe to our podcast and gain access to the secrets of success in the motorcycle and ATV dealership life. In each episode, we dive into the challenges and opportunities each power sports dealership faces today. Our expert insights from various industry leaders, seasoned professionals, and innovative think ...
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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This podcast is for viewers to take a step into the shoes of people in the auto industry. It gives them a chance to speak about industry setbacks, promotions, drama, and many more things. Every episode I will be interviewing people from different positions and from various dealerships throughout the Houston area. Cover art photo provided by Omer Rana on Unsplash: https://unsplash.com/@omerrana
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car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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When purchasing a vehicle from a car dealership, every car buyer will find themselves "In the Box" at the end of the buying cycle. They will collect funds, arrange to finance and offer you various after sale products and services for your car. Many car buying customers have said their experiences "In the Box" had been filled with pressure and anxiety. The Modern Dealership magazine's "In the Box" Podcast is to put automotive industry leaders and influencers, in and out of the dealership, in ...
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#132 The Hidden Hospitality Formula Behind Scaling to 40 Dealerships | Jeff Swickard, Dealer Principal of Swickard Auto Group
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeff Swickard, Dealer Principal of Swickard Auto Group. We discuss the secret hospitality formula behind scaling to 40 dealerships, Serving 1M unique customers every year, the best customer service car brands, and his biggest challenges in replicating success in other dea…
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Driving Dealership Success: A Deep Dive into Automotive Innovations' Game-Changing Software
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In this episode, we take an in-depth look at Automotive Innovations, a company revolutionizing the automotive industry with cutting-edge software solutions tailored for dealerships. From enhancing F&I operations to boosting overall dealership performance, their technology seamlessly integrates with dealership management systems (DMS) and offers fea…
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Inside the Mobile Service Model: What Every Dealership Needs to Know
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Every customer is ultimately seeking convenience, so how can dealerships take advantage of the transformative power of mobile service technology to deliver an exceptional experience? In this episode of Retention Roadmap, Denise Leleux, CEO of Curbee, highlights how dealerships can leverage mobile service to improve customer satisfaction and increas…
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Leveraging Pricing Intelligence for Your Service Department
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Why do some dealerships consistently outperform competition while others lose customers to aftermarket pricing? Intelicheck’s Joe Gibson & Melissa Marlatt uncover competitive intelligence strategies that help service departments boost retention, stay ahead in pricing, and win back customers. In this episode sponsored by DriveSure, Joe, Vice Preside…
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#131 Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sanjiv Yajnik, President of Financial Services at Capital One, and Kris Gaerlan, President of Dallas Lease Returns where we discuss: Why people don't trust car dealers and how to fix it, Creating unique experiences in the car dealership, Why he's calling buyers looking fo…
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Used Car Headliners, Vehicle Shortage Lotwalk.com #first30 #lotwalk #weknowretail
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Used Car Headliners, Vehicle Shortage Lotwalk.com #first30 #lotwalk #weknowretailOleh Lotpop
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#130 Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive
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Welcome to the Car Dealership Guy Podcast! In this episode, I'm joined by Jonathan Smoke, Chief Economist at Cox Automotive. We dive into some of the biggest topics shaping the 2024 car market, including shocks and surprises, the painful new phase for the used car market, why new car discounts have plateaued, and the evolving segments of the U.S. c…
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Podcast Title: The Dealership Deep Dive: Navigating Toll Management Challenges
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In this episode of The Dealership Deep Dive, we explore the toll management challenges dealerships face, from juggling multiple toll agencies to dealing with fees and fines for service loaners and rentals. Learn how these pain points impact your bottom line and discover solutions to simplify toll management. If you’re a dealership manager or work i…
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#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Fede Ranero, CEO of Draiver where we discuss: How he's building the "Uber for car deliveries" and moving 1.4M vehicles per year, the #1 reason why customers skip vehicle service, what he learned from a leaked Elon Musk email, demystifying logistics for car dealers and muc…
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#128 The Business Side of 70M+ Recalled Vehicles: What Dealers Are Gaining | Ryan Maher, CEO of BizzyCar Pt.2
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ryan Maher, CEO of BizzyCar where we discuss: The business side of 70M+ recalled vehicles, Most troubled car brands struggling with recalls, Shocking revelations from BizzyCar recall report and more. This episode of the Car Dealership Guy Podcast is brought to you by: Edm…
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#127 Secrets to becoming a first-time franchise dealership owner in 2024! | Kyle Coleman, Owner of Coleman Automotive
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Oleh Car Dealership Guy
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#126 Q4 Auto Market Forecast: The need-to-know trends and predictions, Buying habits of Gen Z car shoppers, Why overnight test drives sell cars | David Thomas, Director of Content Marketing at CDK Global ...
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we dive into a Q4 auto market forecast: How Gen Z is buying cars, Have we reached an EV sales equilibrium, why overnight test drives sell cars, Trends and predictions for the quarter ahead. This episode of th…
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Hurricane, Floods And Strike, How It Will Impact Used Car Sales Lotwalk.com #first30 #lotwalk
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Hurricane, Floods And Strike, How It Will Impact Used Car Sales Lotwalk.com #first30 #lotwalkOleh Lotpop
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#125 The payments nightmare hiding in dealerships, Shocking trends in down payments, Saving dealerships 20 hrs of work every week | Julie Douglas, CEO of Dealer Pay
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Julie Douglas, CEO of Dealer Pay where we discuss: The accounting nightmare hiding in dealerships, Saving dealers 20 hrs of work per week, shocking trends in down payments for 2024 and much more! This episode of the Car Dealership Guy Podcast is brought to you by: CDK Glo…
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#124 How to turn around a failing dealership, Becoming a top 5 Kia Dealer in the US, Testing his sales team on-air! | Raul Gomila, GM/Partner of City Kia
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Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Raul Gomila, GM/Partner of City Kia, to reveal how he turned a dealership losing $1M a year into a top performer. We dive into the strategies that made him a top 5 Kia dealer in the country, pressure-test his BDC team live, and much more. This episode of the Car Dealership …
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Texting and Tech: Modernizing Dealership Communication for the Digital Age
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If your fixed ops department still relies on outdated marketing or thinks coupons are enough, you're leaving serious money on the table. But how can dealerships transform their service departments? Why is it so important to build real customer relationships? It’s time to rethink everything about marketing fixed ops! In this episode of Retention Roa…
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#123 Investing $9B in the next-gen of automotive disruptors, From dealer to venture capital giant, the rollercoaster of investing in Rivian | Bill Cariss, CEO of Holman Strategic Ventures
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Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Bill Cariss, CEO of Holman Strategic Ventures, to discuss how he's deploying $9 billion into the next generation of automotive disruptors, his journey from car dealer to venture capital giant, the rollercoaster experience of being an early investor in Rivian, and much more.…
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#122 Transforming a dealership group into a TikTok famous powerhouse, How dealership marketing is evolving, Building the world's largest Honda store | Ryan Rohrman, CEO of Rohrman Auto Group
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Welcome to the Car Dealership Guy Podcast! In this episode, I chat with Ryan Rohrman, CEO of Rohrman Auto Group. We dive into topics like transforming a dealership group into a TikTok powerhouse, achieving over 4 million views on a TikTok video, building the world’s largest Honda store, and much more! This episode of the Car Dealership Guy Podcast …
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#121 The imminent evolution of AI in car dealerships, Best uses cases of AI in dealerships, How he's transforming 50% of US franchise dealers | Devin Daly, Co-Founder & CEO of Impel
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Devin Daly, CEO of Impel where we discuss: The imminent evolution of AI in car dealerships, BTS of his recent $100M acquisition, How he's transforming 50% of all US franchise dealers, The best use cases for AI in car dealerships and much more! This episode of the Car Deal…
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#120 America's most interesting $2.5B car dealer, Future of Ford, Influences of Buddhism, Does legacy matter, His next dealership acquisition? | Vince Sheehy, President of Sheehy Auto Stores
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Vince Sheehy, President of Sheehy Auto Stores where we discuss: America's most interesting $2.5B car dealer, the future of Ford, influences of Buddhism, does legacy matter, his next dealership acquisition and much more! This episode of the Car Dealership Guy Podcast is br…
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Used Car Market Update Buckle Up If You Haven't Already Lotwalk.com #first30 #lotwalk
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Used Car Market Update Buckle Up If You Haven't Already Lotwalk.com #first30 #lotwalkOleh Lotpop
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Corey Smith's Playbook for Service Department Excellence
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How do some dealerships turn their service departments into customer retention powerhouses while others struggle to get buyers to return? Corey Smith reveals the often-overlooked strategies that can transform your service operations. In this episode of Retention Roadmap, Corey, the National Fixed Operations Training Manager for EasyCare and host of…
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#119 Secrets of automotive's most controversial business, Tackling 90% in-house financing, Economics of buy here pay here dealerships | Jeff Watson, Owner of IV Seasons Auto
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeff Watson, Owner of IV Seasons Auto where we discuss: Secrets of automotive's most controversial business, tackling 90% in-house financing, economics of buy here pay here dealerships and much more. This episode of the Car Dealership Guy Podcast is brought to you by: DLR…
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E116: Unlock Skills at This Year's Ultimate AI Hackathon with brent wees
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brent wees is a visionary marketing strategist, entrepreneur, and keynote speaker with over two decades of experience. He has worked extensively in the automotive and powersports industries, specializing in content marketing, process alignment, and speaker training. Known for his unique blend of creativity, analytical thinking, and humor, brent has…
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#118 Slinging $725M in luxury cars, How he doubled profit per vehicle, Top products sold at dealerships + highest margin brands | Dennis Gingrich, Sales/Finance Director at The Niello Company
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Dennis Gingrich, Sales/Finance Director at The Niello Company where we discuss: How he's selling $725M a year in luxury vehicles, the top backend products and highest margin brands, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Gl…
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#117 Winning in a saturated maket with 9 dealerships, Secret weapon for used inventory acquisition, Cadillac poised for a massive rebound? | Patrick Coleman, President of Jim Coleman Automotive Group
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Patrick Coleman, President of Jim Coleman Automotive Group where we discuss: How hes winning in a saturated market with 9 dealerships, His secret weapon for used inventory acquisition, Is Cadillac poised for a massive rebound? and much more. This episode of the Car Dealer…
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#116 Largest seller of odd and weird cars in America, Making millions from nostalgia, Secrets to becoming a top seller on Bring a Trailer | Andrew Glaser, Founder & CEO of Vantage Auto
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Andrew Glaser, CEO of Vantage Auto, where we discuss: How he became the #1 seller of interesting, odd, and weird cars in the US, making millions from nostalgia, striking gold in an Indiana barn and much more. This episode of the Car Dealership Guy Podcast is brought to yo…
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From Fixed Ops to Dealer Principal: A Blueprint for Dealership Success
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How does a technician rise to become the owner of multiple successful dealerships? For Jerry Romano, it started by mastering service retention and building a brand that customers can't resist. Today he’s the owner and Chief Operating Officer of Windward Hyundai, Windward Chrysler Dodge Jeep Ram, and Jerry V's Honolulu Hyundai. In this episode of Re…
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#115 The biggest trends in dealership hiring, Demystifying pay plans, Rise of the $1M manager, Hottest automotive roles | Steve Adragna, Partner, CDG Recruiting
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Steve Adragna where we discuss: The biggest trends in dealership hiring, Demystifying pay plans, Rise of the $1M manager, Hottest automotive roles and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDG Recruiting - Building on the success …
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#114 Building a marketplace for 30M monthly car shoppers, How dealers are gaming the marketplace algorithm, Best practices for selling cars online | Matthew Crawford, Chief Product & Innovation Officer ...
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matthew Crawford, Chief Product & Innovation Officer at Cars Commerce. We discuss: How he designs retail experiences for 30M car shoppers, best practices for selling cars online, how dealers are gaming the marketplace algorithms and much more. This episode of the Car Deal…
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Stop Pricing Vehicles Based On Listing Sites Rankings Lotwalk.com #weknowretail #first30 #lotwalk
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Stop Pricing Vehicles Based On Listing Sites Rankings Lotwalk.com #weknowretail #first30 #lotwalkOleh Lotpop
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#113 The $30B market hiding within dealerships, How private equity values car lots, Dealership real estate tax hacks and sale-leasebacks | Mark Pomella, Vice President at SAB Capital
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Mark Pomella, Vice President at SAB Capital where we discuss: The $30B market hiding within dealerships, How private equity values car lots, Dealership real estate tax hacks and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The…
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E115: Streamlining Powersports Sales Online Technology with Jory Anderson from Revvable
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Jory Anderson is the CEO of Revvable, is revolutionizing powersports dealerships' online finance process. Learn how he built technology to streamline sales, automate finance applications, and improve the customer experience financing. Subscribe Spotify: https://spoti.fi/3N9lzfg Subscribe Apple Podcast: https://apple.co/43FoanX Subscribe YouTube: ht…
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#112 Transforming Subaru into a 'cult brand', Guiding explosive growth over two decades, Selling 700K+ cars in a single year | Tom Doll, Former CEO of Subaru of America
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tom Doll, Ex-CEO of Subaru of America where we discuss: How Tom Doll transformed Subaru into a cult brand, Guiding explosive growth over two decades, Why a larger US population does not equal more vehicle sales and much more. This episode of the Car Dealership Guy Podcast…
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#111 Why dealerships are still selling at record pace, Best and worst franchises, What's next for the car market, His letter to Elon Musk | Alan Haig, President and Founder of Haig Partners
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, President and Founder of Haig Partners where we discuss: Best and worst auto franchises right now, Why dealerships are selling at record pace, What's next for car market and his personal letter to Elon Musk. This episode of the Car Dealership Guy Podcast is bro…
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Dan Shine Discusses the Critical Role of Journalism in Automotive News
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The internet has become plagued with incorrect news, but there are still good journalists out there who are doing honest work. Regardless of all the misdirection, however, people still rely on media for information. So what goes into the story behind the headline? And how can dealerships collaborate with the media to attract more customers? In this…
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Trying To Help You Not Lose Your Used Car Manager Lotwalk.com #first30 #lotwalk #weknowretail
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Trying To Help You Not Lose Your Used Car Manager Lotwalk.com #first30 #lotwalk #weknowretailOleh Lotpop
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#110 From PhD to selling teslas, Becoming a top 10 used EV dealer, Decoding Elon to beat the market, Why EV mandates should end | Alex Lawrence, CEO of EV Auto
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alex Lawrence, CEO of EV Auto where we discuss: From PhD to selling Teslas, Why EV mandate should end, Decoding Elon to beat the market and much more. This episode of the Car Dealership Guy Podcast is brought to you by: DealerOn - Put the power of the highest-converting, …
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#109 Most costly mistakes dealers are making, Why the FTC is coming after car prices, Top 3 "sleeper" risks in the car biz | Brad Miller, Head of Legal for ComplyAuto
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Brad Miller, Head of Legal at ComplyAuto where we discuss: The most costly mistakes dealers are making, Why the FTC is coming after car dealers, Top 3 "sleeper" risks in the car biz and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLA…
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E114: Mastering Motorcycle Sales with the Harley walk-around US champion, Mike Grant
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In this episode of Dealership Fixit, we are joined by Mike 'The Wolf' Grant from Wilkins Harley-Davidson, who recently won 2nd place at the 2024 Battle of the Bricks Walk Around Competition. Mike and Jacob dive into the key elements that make a successful motorcycle salesperson, from enthusiasm and dedication to innovative sales techniques like the…
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Fixit Quick Takes: Future Of Powersports with Robin Hartfiel
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Welcome back to this week's episode of Dealership Fixit! In this shortened version, we’re thrilled to have Robin Hartfiel, Editor at Dealernews, share insights into the pivotal role Dealernews has played in the powersports industry for over half a century. We explore key milestones and how Dealernews has adapted over the years to meet the industry'…
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#108 Building a 9-figure sales training enterprise, How an F5 tornado changed his life, Getting raided by the FBI, Walking away from a $1M salary | Andy Elliott, CEO of The Elliot Group
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Andy Elliott, CEO of The Elliott Group where we discuss: How an F5 tornado changed his life, Getting raided by the FBI, Walking away from a $1M salary, and why everyone should sell cars for 1 year. This episode of the Car Dealership Guy Podcast is brought to you by: DLRdm…
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Unlock Hidden Revenue: Optimizing Warranty Labor Rates and Parts Markup
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Imagine uncovering a hidden revenue stream within your dealership's service department that could add thousands to your bottom line every month—without increasing your workload. In this episode, Evan Kilchenstein, Major Accounts Specialist at Armatus Dealer Uplift, reveals how optimizing warranty reimbursement can do just that, transforming your pa…
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#107 Building an iconic dealer group, Where he's investing his wealth, Scaling unexpected profit centers, Future of America | Fred Beans, Owner of Fred Beans Auto Group
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Fred Beans, owner of Fred Beans Auto Group where we discuss: his iconic career in the car business, wealth-building tips from Warren Buffet, the journey from farmhand to dealership mogul, his succession plan, and much more. This episode of the Car Dealership Guy Podcast i…
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Fixit Quick Takes: Angela's F&I Profitable Products
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Angela Hieronimus, a Powersports F&I expert, will be sharing valuable insights on dealership operations and finance management. If you're a GM, finance manager, or sales manager, this episode is packed with powerful strategies to elevate your dealership's performance. Be prepared for expert advice on F&I products and training, and discover how to t…
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#106 Rise of the A.I. employee in car dealerships, Hack to converting 99% of customers, Raising $420M for the future of A.I. | Eric Rea, CEO of Podium
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Eric Rea, CEO of Podium where we discuss: The rise of the A.I. employee in car dealerships, Hack to converting 99% of customers, Raising $420M for the future of A.I. and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Uber for Business - Wi…
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5 Stats You Need To Know For Your Used Car Operations Lotwalk.com #first30 #lotwalk #weknowretail
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5 Stats You Need To Know For Your Used Car Operations Lotwalk.com #first30 #lotwalk #weknowretailOleh Lotpop
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#105 Secrets of the #1 auto lender, How to scale to 100M customers, What's next for car ownership | Sanjiv Yajnik, President of Financial Services at Capital One
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sanjiv Yajnik, President of Financial Services at Capital One where we discuss: Secrets of the #1 auto lender, How to scale to 100M customers, What's next for car ownership, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Lotlinx - Get …
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Fixit Quick Takes: Angela & The Finance process in Powersports dealerships.
14:38
14:38
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14:38
Angela Hieronimus, a Powersports F&I expert, will be sharing valuable insights on dealership operations and finance management. If you're a GM, finance manager, or sales manager, this episode is packed with powerful strategies to elevate your dealership's performance. Be prepared for expert advice on F&I products and training, and discover how to t…
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#104 Dealer Tech Expert: How car buying is evolving, #1 killer of car deals, Future of dealership tech stacks, Secret playbook to getting a dealership's attention | Chase Abbott, VP Sales at Cox Automotive ...
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39:12
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39:12
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Chase Abbott, VP Sales at Cox Automotive where we discuss: How car buying is evolving, the future of dealership technology stacks, the #1 killer of car deals, and the secret playbook to getting a dealership's attention. This episode of the Car Dealership Guy Podcast is br…
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