Podcast terbaik Business Transformation (2025)

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WBSP698: Grow Your Business by Understanding ActiveCampaign’s Capabilities, an Objective Panel Discussion 1:02:08

6h ago1:02:08

1:02:08

Send us a text The marketing automation landscape is split between platforms designed for B2C and those built for B2B, each with unique challenges and priorities. While B2C businesses often require high email volumes to engage customers at scale, B2B strategies typically focus on deeper relationship-building with fewer but more targeted touchpoints…

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The REAL Top CX Predictions for 2025 22:51

3d ago22:51

22:51

In this engaging episode of the CX Goalkeeper Podcast, I sit down with Peter Ryan, a leading voice in customer experience (CX) and BPO strategy, to explore the key CX predictions for 2025. From Agent AI to market consolidation and real-time voice translation, Peter unpacks trends that are reshaping how companies deliver customer service and drive b…

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#127 Transformational communication with Andrew Horn 46:09

9d ago46:09

46:09

"All meaningful connection starts in the same way, with a meaningful conversation" Andrew and I delve into the world of purposeful, open conversation and the transformative role it can have in the way we communicate. We delve into his early experience volunteering with young people with disabilities, which led him to establish Dreams for Kids in 20…

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Microsoft 365 Copilot Newsroom | February 2025 33:07

16d ago33:07

33:07

With ongoing updates and new releases, it can be hard to keep up with all the great things you can do in M365 Copilot. Valorem Reply’s Modern Work experts are offering a Microsoft 365 Copilot Newsroom series where we compile the most important news and learnings from Copilot each month to save you time. From feature releases/updates to use cases fo…

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WBSP697: Grow Your Business by Learning ERP trends for 2025 w/ Robert Kramer 59:43

1d ago59:43

59:43

Send us a text As we approach 2025, ERP systems are undergoing significant transformation, driven by the push toward modernization and cloud adoption. Vendors are offering enticing migration strategies to help businesses move away from legacy systems, promising enhanced scalability, real-time data access, and improved operational efficiency. Howeve…

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WBSP696: Grow Your Business by Learning the Top 10 Large Company ERP in 2025 w/ Sam Gupta 22:12

2d ago22:12

22:12

Send us a text Selecting an ERP system for large enterprises—companies generating over $1 billion in revenue—is a complex and high-stakes decision shaped by their scale, operational intricacies, and global footprint. While the lower enterprise segment often faces budget constraints and slower business model evolution, the upper enterprise tier is f…

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WBSP695: Grow Your Business by Understanding Bloomreach’s Capabilities, an Objective Panel Discussion 1:01:14

5h ago1:01:14

1:01:14

Send us a text The intersection of marketing automation and CMS platforms raises an important question: does merging the two create a more seamless, tailored experience, or does it confine the platform to a specific industry? Some solutions, like Episerver, have positioned themselves around CMS and personalization, integrating marketing automation …

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WBSP694: Grow Your Business by Understanding Braze’s Capabilities, an Objective Panel Discussion 1:01:31

4d ago1:01:31

1:01:31

Send us a text In the crowded marketing automation space, where countless platforms offer seemingly similar capabilities, real-time customer interaction is a key differentiator—especially for B2C industries. While many solutions claim to enable real-time engagement, only a select few possess the technology to execute it effectively. As businesses r…

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WBSP693: Grow Your Business by Learning the Top 10 Mid-Sized Business ERP in 2025 w/ Sam Gupta 21:25

9d ago21:25

21:25

Send us a text Selecting the right ERP system for mid-sized businesses in 2025 requires a nuanced understanding of the segment, as companies generating between $100 million and $1 billion in revenue have vastly different needs depending on their scale. The lower mid-market, ranging from $100 million to $250 million, may prioritize ease of implement…

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Best Of: Pioneering CX Leadership: Karl Sharicz's Journey 34:03

10d ago34:03

34:03

In this inspiring episode of the CX Goalkeeper Podcast, we're excited to feature Karl Sharicz, a luminary in the field of customer experience (CX). Karl's vast expertise spans various facets of CX, including transformation, leadership, and strategy. Join us as we delve into his extraordinary career journey, unpacking lessons that redefine what it m…

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WBSP692: Grow Your Business by Learning Quantum Technology Trends w/ Kieran N. Blanks 1:01:34

14d ago1:01:34

1:01:34

Send us a text Quantum technology is rapidly evolving, driven by advancements in computing, communication, and sensing, with AI acting as a key catalyst for its growing demand. As machine learning and large-scale computations push the limits of classical processing power, quantum systems present a promising solution for solving complex problems mor…

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WBSP691: Grow Your Business by Understanding Klaviyo’s Capabilities, an Objective Panel Discussion 58:24

16d ago58:24

58:24

Send us a text Marketing automation is a highly competitive space, with numerous tools designed for different industries and platforms. Within the Shopify ecosystem alone, businesses can choose from at least a dozen options, including Shopify's own built-in solutions, all offering similar core functionalities. However, the differences lie in their …

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Webinar - Closing Security Gaps with GenAI: Microsoft Security Copilot & Valorem Reply 54:50

16d ago54:50

54:50

Using generative AI, how can your organization stay ahead of increasing threats and expanded attack surfaces while managing complexity and resource constraints? In an era of constant cyber threats and increasing complexity, security teams are under pressure to act faster, smarter, and more effectively. In this session, you'll see firsthand how Secu…

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On-Demand Webinar - Unlocking Business Potential: The Integration Advantage 33:28

16d ago33:28

33:28

In today’s fast-paced business environment, disconnected systems and siloed data can stifle growth, increase costs, and slow decision-making. This webinar explores how to overcome these challenges through seamless system integration using Azure Integration Services. Discover the real impact of ad hoc solutions and learn how to build a unified, scal…

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Valorem Visions Season 3 Episode 12 - Copilot and Viva Better Together 5:40

16d ago5:40

5:40

How can Microsoft 365 Copilot and Viva work better together to drive productivity and employee engagement? In the Valorem Visions season finale, Annie Lee and Alex Zakhodin break down how these tools complement each other and how organizations can securely adopt them for maximum impact. Learn More: https://valoremreply.com/solutions/modern-work/ Fo…

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Virtual Council - From Vision to Action: Building Blocks for Nonprofit AI Impact 1:17:02

16d ago1:17:02

1:17:02

Nonprofit organizations are navigating an increasingly complex landscape, with growing demands for efficiency, impact, and innovation. AI promises to do more with less but how do you realistically integrate AI in your operations this year? In this panel session, industry leaders and technology experts explore how nonprofits can harness the power of…

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Valorem Visions Season 3 Episode 10 - AI-Native Applications 2:15

16d ago2:15

2:15

Should you build AI-native applications or embed AI into your existing apps? In this episode of Valorem Visions, Nick George dives into how AI-native applications are revolutionizing business operations by embedding intelligence at their core, unlocking new levels of efficiency and innovation. Learn more: https://www.valoremreply.com/solutions/app-…

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Valorem Visions Season 3 Episode 11 - Intelligent Endpoint Security 2:59

16d ago2:59

2:59

In this episode of Valorem Visions, Brian Voelz shares his 2025 vision for intelligent endpoint security. Discover how the convergence of endpoint protection and management, along with AI advancements, is transforming cybersecurity. Learn more: https://www.valoremreply.com/solutions/security Follow us on social media - LinkedIn Twitter YouTube Face…

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Valorem Visions Season 3 Episode 9 - Securing a Passwordless Future 4:29

16d ago4:29

4:29

The future is passwordless! In this episode of Valorem Visions, our Identity and Access Management expert, Mary Lynch, explores how businesses can enhance security and improve user experience by replacing traditional passwords with modern authentication methods like biometrics, passkeys, and reusable identities. Learn more: https://www.valoremreply…

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Highlight: Leading with Data and Harnessing AI with Jim Iyoob 33:16

17d ago33:16

33:16

Fantastic replay! Your host, Greg, engages in a fascinating conversation with Jim Iyoob, a visionary in customer experience and AI integration. Discover how artificial intelligence and data-driven strategies are revolutionizing the customer service industry and what this means for the future of businesses. About Our Guest: Jim Iyoob, the Chief Cust…

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WBSP690: Grow Your Business by Learning the Top 10 ERP Systems for Small Business in 2025 w/ Sam Gupta 26:15

12d ago26:15

26:15

Send us a text When assessing ERP solutions for small businesses, it’s essential to recognize that these companies have distinct operational needs and constraints. While revenue can be a useful benchmark, factors such as industry type, business model complexity, and growth trajectory play an equally crucial role in determining ERP adoption. For man…

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WBSP689: Grow Your Business by Understanding Celonis’ Capabilities, an Objective Panel Discussion 1:03:18

17d ago1:03:18

1:03:18

Send us a text ERP systems have long struggled with visibility, making learning, adoption, and process optimization difficult for organizations. Traditional methods of visualizing business processes relied on stakeholder interviews, often leading to incomplete or biased representations. Process mining technology revolutionizes this approach by leve…

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WBSP688: Grow Your Business by Learning SAP S/4 HANA Best Practices for High Volume Industries w/ Steele Arbeeny 1:02:06

18d ago1:02:06

1:02:06

Send us a text Ensuring near-zero downtime for Fortune 100 companies handling millions of transactions requires a strategic approach that blends high-availability architectures, real-time failover mechanisms, and robust disaster recovery planning. Navigating the intricate ecosystem of SAP S/4HANA—where interconnected systems drive mission-critical …

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WBSP687: Grow Your Business by Learning the Top 10 ERP Systems for Startups in 2025 w/ Sam Gupta 32:50

19d ago32:50

32:50

Send us a text When selecting an ERP system, startups must balance affordability and ease of implementation. With lean teams and revenue typically under $10 million, these businesses require solutions that allow basic transaction processing without complex implementation layers. Unlike larger enterprises, startups can initially function with more i…

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#126 Transforming Customer Experience with Vaishali Dialani 34:45

23d ago34:45

34:45

“Academics and experience should go hand in hand for better experience : when you can feel, you can bring that feeling for that customer, and empathise much better.” A fun conversation with Vaishali as we explore the intersection of technology and human experience through a customer experience and collective intelligence lens. We discuss how to cre…

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Transforming Digital Insurance Space with CX 24:49

24d ago24:49

24:49

In this episode of the CX Goalkeeper Podcast, I had the pleasure of speaking with Rajesh Sankaran, a seasoned insurance industry expert. We discussed how customer experience (CX) is reshaping digital insurance, the challenges of balancing the human touch with technology, and why emotional value is key to customer loyalty. Rajesh shared valuable ins…

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WBSP686: Grow Your Business by Understanding MailChimp’s Capabilities, an Objective Panel Discussion 1:00:42

28d ago1:00:42

1:00:42

Send us a text Marketing automation has come a long way, evolving from basic email campaigns into sophisticated, multi-channel ecosystems that integrate SMS, ads, and websites. However, not all platforms cater equally to businesses of different sizes. Enterprise-grade solutions offer advanced workflow security and unified customer insights, while m…

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WBSP685: Grow Your Business by Learning Tech Trends for 2025 w/ Brian Jackson 1:01:15

29d ago1:01:15

1:01:15

Send us a text With 2025 shrouded in uncertainty, one thing remains certain: executives must craft IT budgets that strike the right balance between innovation and financial discipline. Rapid technological advancements present a double-edged sword—overspending on ineffective solutions can drain resources, while underinvestment risks falling behind t…

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WBSP684: Grow Your Business by Learning the Top 10 Construction ERP Systems in 2025 w/ Sam Gupta 24:33

1M ago24:33

24:33

Send us a text Selecting the right construction ERP system in 2025 requires a deep understanding of a company’s unique operational needs, as no single solution fits all. While smaller firms may struggle with overly complex platforms, larger enterprises often demand robust functionalities that extend beyond core construction workflows. The integrati…

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Highlight - Uplifting Eastern Bank: Human Centred Transformation with Rich Dorfman 32:16

1M ago32:16

32:16

With Rich Dorfman, a seasoned CX professional from Eastern Bank, we discover the strategies and principles that drive successful customer experience in the banking industry. Learn how Eastern Bank leverages customer feedback and employee engagement to enhance its service and build a sustainable, profitable organization. Key Highlights: Rich Dorfman…

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WBSP683: Grow Your Business by Understanding Smartsheet’s Capabilities, an Objective Panel Discussion 1:02:33

1M ago1:02:33

1:02:33

Send us a text Collaborative project management is experiencing rapid growth, with several vendors now exceeding $1 billion in ARR, yet challenges around security, pricing, and usability persist. While these platforms promise seamless coordination, customers often find implementation more complex and costly than expected, with steep licensing fees …

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WBSP682: Grow Your Business by Learning Why Understanding Software BOMs is Critical w/ Matt Van Itallie 55:52

1M ago55:52

55:52

Send us a text The CrowdStrike incident has shed light on the hidden risks within software supply chains, prompting companies to reevaluate their security posture and the role of software bills of materials (SBOMs). While some may view this as an isolated event, the reality is that vulnerabilities within supply chains are often deeper and more comp…

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WBSP681: Grow Your Business by Learning the Top 10 Distribution ERP Systems in 2025 w/ Sam Gupta 42:04

1M ago42:04

42:04

Send us a text When evaluating the top 10 distribution ERP systems in 2025, businesses must consider solutions tailored to their specific industry, operational model, and technological needs. Our rankings account for a diverse range of ERP products, recognizing that distribution-centric businesses—whether in industrial supply, FMCG, or e-commerce—r…

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#125 Likeable Badass with Alison Fragale 51:06

1M ago51:06

51:06

The easiest time to build your status is when you don’t need anything from somebody.. Are you ready to transform your career journey with science-based strategies? What if it wasn’t about power but about status ? A fun & candid conversation with Alison about how as women we can move out of frustration and into personal agency and results in today’s…

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Innovate or Die: Why Proactive Service is Key to Lasting Success 26:55

1M ago26:55

26:55

In this episode of the CX Goalkeeper Podcast, Valerie Peck shares her insights on why proactive service is key to long-term business success. We explore the power of innovation, the role of data in anticipating customer needs, and why reactive customer experience strategies are no longer enough. This episode is a must-listen if you want to stay ahe…

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Valorem Visions Season 3 Episode 8 - OWASP Top 10 for LLMs 3:40

1M ago3:40

3:40

In this episode of Valorem Visions, our expert, Perry Taylor, discusses the importance of the OWASP Top 10 for Large Language Models (LLMs), a set of security guidelines designed to address new risks associated with AI, and how Valorem Reply is implementing these best practices to ensure secure and reliable AI solutions. Learn more: https://valorem…

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Valorem Visions Season 3 Episode 6 - Intelligent Cloud Defense 3:26

1M ago3:26

3:26

In this episode of Valorem Visions you’ll hear from one of our security experts, Cosmos Opoku, sharing his vision for 2025 – Intelligent Cloud Defense, and how Valorem Reply is helping customers improve their security posture. Learn more: valoremreply.com/solutions/security Follow us on social media - LinkedIn Twitter YouTube Facebook Reach out to …

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Valorem Visions Season 3 Episode 7 - Copilot in Power Automate 1:57

1M ago1:57

1:57

Up next on Valorem Visions, one of our modern work experts, Bill Feldker, dives into streamlining business processes with Copilot & Power Automate! He shares valuable insights on how Copilot can supercharge your automation game and unlock new efficiencies. Learn more: https://valoremreply.com/solutions/modern-work Follow us on social media - Linked…

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WBSP680: Grow Your Business by Understanding Airtable’s Capabilities, an Objective Panel Discussion 58:18

1M ago58:18

58:18

Send us a text The media and entertainment industry has long resisted traditional ERP and project management software, favoring the flexibility of spreadsheets to accommodate its dynamic workflows. Standard enterprise solutions often felt too rigid, stifling the creative process rather than supporting it. This resistance made change management part…

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HIGHLIGHT: Strategy for Sustainable Growth 21:33

1M ago21:33

21:33

Unlock the secrets to sustainable growth and transformative leadership with Monika Schulze on the CX Goalkeeper Podcast. This is one outstanding REPLAY of the top episodes! This episode dives into curiosity-driven innovation, strategic partnerships, and the art of leadership across cultures. Monika Schulze, a luminary in strategic marketing, shares…

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WBSP679: Grow Your Business by Learning Digital Adoption Platform Trends and Their Evolution w/ Krishna Dunthoori 59:51

1M ago59:51

59:51

Send us a text The challenge of implementing complex enterprise systems has persisted for years, with early solutions like BPM struggling to reach full maturity. However, the rapid evolution of AI and the increasing availability of data are reshaping this landscape. The once-elusive goal of achieving end-to-end traceability—from business capabiliti…

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WBSP678: Grow Your Business by Learning the Top 10 Manufacturing ERP Systems in 2025 w/ Sam Gupta 34:15

1M ago34:15

34:15

Send us a text Selecting the right manufacturing ERP system requires more than just reviewing rankings—it demands a careful assessment of how well a system aligns with your specific operational needs and long-term business strategy. While some ERP solutions excel in single-mode manufacturing, such as make-to-stock or batch production, others cater …

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WBSP677: Grow Your Business by Understanding Monday.com’s Capabilities, an Objective Panel Discussion 56:41

2M ago56:41

56:41

Send us a text Monday.com has carved out a strong position in the adaptive project management space, leveraging intuitive UI, flexible database structures, and seamless integrations to meet the evolving needs of modern teams. Unlike traditional project management tools, which often separate transactional workflows from form-based data collection, M…

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WBSP676: Grow Your Business by Understanding Pipedrive CRM’s Capabilities, an Objective Panel Discussion 54:09

2M ago54:09

54:09

Send us a text With free-tier offerings mask hidden costs and complex pricing structures, Pipedrive positions itself as a streamlined, value-driven alternative. Unlike HubSpot, which often surprises users with significant upcharges, or Zoho, which nudges customers toward bundled solutions, Pipedrive maintains transparent pricing with a strong focus…

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WBSP675: Grow Your Business by Learning the Top 10 WMS Systems in 2025 w/ Sam Gupta 32:14

2M ago32:14

32:14

Send us a text Selecting the right WMS requires a deep understanding of both business needs and the diverse capabilities of available solutions. Some WMS platforms are purpose-built, offering specialized functionalities as standalone systems, while others operate as integrated modules within broader ERP ecosystems. This distinction is critical, as …

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#124 The Execution revolution with Johan Gronstedt 51:34

2M ago51:34

51:34

"More than 95% of the strategies that comes across my desk are highly dependent on cross functional work. The ability to execute cross functional things will be a question of competitive advantage" Johan and I delve into the world of strategy and execution and how to obtain aligned results. How do we ensure alignement when executing strategy in the…

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