Valorem Reply, part of the Reply Group companies, is a business innovation and transformation firm focused on driving change with unique digital solutions, strategic technology investments and design-led user experiences. Through the expertise of our people and power of Microsoft technologies, our innovative strategies and solutions securely and rapidly transform the way our clients do business. Follow our podcast to get insights on the latest digital transformation trends & updates on Micro ...
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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
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Transform Your Business Into Something That You Are Genuinely Proud Of.
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Kallol Choudhury, a senior business executive with over 34 years’ experience in diverse industries worldwide, has worked with and helped transform many small & large businesses. A graduate from one of the top business schools, Kallol is the founder of the Business Transformation Center, and aims to help small businesses transform into thriving, scalable entities. This podcast covers various topics on business growth, turnaround, and transformation in a simple, non-complex manner, and the epi ...
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From Ultra Consultants, the leading Digital Transformation business consulting firm for manufacturers and distributors, Ultra Transformation is our weekly podcast that shares business tips, interviews with industry leaders, case studies, software comparisons, and practical ways for companies to accelerate their growth. Designed for CIOs and CTOs on the verge of Business Transformation projects to Operations and HR leaders looking to maximize their efficiencies - Ultra Transformation brings s ...
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Successful business transformation is taking on the demands of today while preparing for the challenges of tomorrow. In each episode of Shift, we amplify the voice of leading industry experts, to share their unique perspectives on what it takes to transform. Listen in to learn how these leaders are approaching and executing on their transformation journeys. And for more insights on the key issues facing top executives, join us for CEO Viewpoints, a Shift podcast series exploring Canadian CEO ...
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"Let's talk Transformation" is a podcast for busy yet curious people who want to stay connected. Bite sized chunks of thoughts and ideas on transformation and change to inspire and inform you - be it about digital, culture, innovation, change or leadership... ! Connect with us to listen to dynamic and curious conversations about transformation.
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WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The ...
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SmartCeoThinking is a podcast about smart ways of thinking about life, business, information, transformation, and management. Being the CEO of our life can tremendously change the perspective around us, we can have much control over our thoughts, planning, and ideas. I am Uttam Kumar, I thank you to join this journey...
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Brought to you by HughesON. Visit us at HughesON.com. HughesON is a suite of network services and media solutions by Hughes.
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Herzlich willkommen in diesem Podcast für Coaches, Berater, Trainer und Experten und solche, die es werden wollen. Mein Name ist Christian Rieken, Inhaber von Human Essence, und seit über 30 Jahren in dieser Branche. Dieser Podcast ist für Dich als Held und Heldin Deines Lebens. Hier geht es darum, wie Du • Sinnvolles tust & Menschen hilfst. • Für Dich selbst als Coach Freiheit & Sicherheit kreierst. • Sichtbar wirst & Deine Lieblingskunden gewinnst. • Deinen Umsatz wirkungsvoll steigerst. O ...
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WBSP692: Grow Your Business by Learning Quantum Technology Trends w/ Kieran N. Blanks
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1:01:34Send us a text Quantum technology is rapidly evolving, driven by advancements in computing, communication, and sensing, with AI acting as a key catalyst for its growing demand. As machine learning and large-scale computations push the limits of classical processing power, quantum systems present a promising solution for solving complex problems mor…
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Microsoft 365 Copilot Newsroom | February 2025
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33:07With ongoing updates and new releases, it can be hard to keep up with all the great things you can do in M365 Copilot. Valorem Reply’s Modern Work experts are offering a Microsoft 365 Copilot Newsroom series where we compile the most important news and learnings from Copilot each month to save you time. From feature releases/updates to use cases fo…
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Highlight: Leading with Data and Harnessing AI with Jim Iyoob
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33:16Fantastic replay! Your host, Greg, engages in a fascinating conversation with Jim Iyoob, a visionary in customer experience and AI integration. Discover how artificial intelligence and data-driven strategies are revolutionizing the customer service industry and what this means for the future of businesses. About Our Guest: Jim Iyoob, the Chief Cust…
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#126 Transforming Customer Experience with Vaishali Dialani
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34:45“Academics and experience should go hand in hand for better experience : when you can feel, you can bring that feeling for that customer, and empathise much better.” A fun conversation with Vaishali as we explore the intersection of technology and human experience through a customer experience and collective intelligence lens. We discuss how to cre…
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WBSP691: Grow Your Business by Understanding Klaviyo’s Capabilities, an Objective Panel Discussion
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58:24Send us a text Marketing automation is a highly competitive space, with numerous tools designed for different industries and platforms. Within the Shopify ecosystem alone, businesses can choose from at least a dozen options, including Shopify's own built-in solutions, all offering similar core functionalities. However, the differences lie in their …
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Webinar - Closing Security Gaps with GenAI: Microsoft Security Copilot & Valorem Reply
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54:50Using generative AI, how can your organization stay ahead of increasing threats and expanded attack surfaces while managing complexity and resource constraints? In an era of constant cyber threats and increasing complexity, security teams are under pressure to act faster, smarter, and more effectively. In this session, you'll see firsthand how Secu…
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On-Demand Webinar - Unlocking Business Potential: The Integration Advantage
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33:28In today’s fast-paced business environment, disconnected systems and siloed data can stifle growth, increase costs, and slow decision-making. This webinar explores how to overcome these challenges through seamless system integration using Azure Integration Services. Discover the real impact of ad hoc solutions and learn how to build a unified, scal…
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Valorem Visions Season 3 Episode 10 - AI-Native Applications
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2:15Should you build AI-native applications or embed AI into your existing apps? In this episode of Valorem Visions, Nick George dives into how AI-native applications are revolutionizing business operations by embedding intelligence at their core, unlocking new levels of efficiency and innovation. Learn more: https://www.valoremreply.com/solutions/app-…
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Valorem Visions Season 3 Episode 11 - Intelligent Endpoint Security
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2:59In this episode of Valorem Visions, Brian Voelz shares his 2025 vision for intelligent endpoint security. Discover how the convergence of endpoint protection and management, along with AI advancements, is transforming cybersecurity. Learn more: https://www.valoremreply.com/solutions/security Follow us on social media - LinkedIn Twitter YouTube Face…
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Valorem Visions Season 3 Episode 12 - Copilot and Viva Better Together
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5:40How can Microsoft 365 Copilot and Viva work better together to drive productivity and employee engagement? In the Valorem Visions season finale, Annie Lee and Alex Zakhodin break down how these tools complement each other and how organizations can securely adopt them for maximum impact. Learn More: https://valoremreply.com/solutions/modern-work/ Fo…
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Virtual Council - From Vision to Action: Building Blocks for Nonprofit AI Impact
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1:17:02Nonprofit organizations are navigating an increasingly complex landscape, with growing demands for efficiency, impact, and innovation. AI promises to do more with less but how do you realistically integrate AI in your operations this year? In this panel session, industry leaders and technology experts explore how nonprofits can harness the power of…
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Valorem Visions Season 3 Episode 9 - Securing a Passwordless Future
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4:29The future is passwordless! In this episode of Valorem Visions, our Identity and Access Management expert, Mary Lynch, explores how businesses can enhance security and improve user experience by replacing traditional passwords with modern authentication methods like biometrics, passkeys, and reusable identities. Learn more: https://www.valoremreply…
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WBSP690: Grow Your Business by Learning the Top 10 ERP Systems for Small Business in 2025 w/ Sam Gupta
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26:15Send us a text When assessing ERP solutions for small businesses, it’s essential to recognize that these companies have distinct operational needs and constraints. While revenue can be a useful benchmark, factors such as industry type, business model complexity, and growth trajectory play an equally crucial role in determining ERP adoption. For man…
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WBSP689: Grow Your Business by Understanding Celonis’ Capabilities, an Objective Panel Discussion
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1:03:18Send us a text ERP systems have long struggled with visibility, making learning, adoption, and process optimization difficult for organizations. Traditional methods of visualizing business processes relied on stakeholder interviews, often leading to incomplete or biased representations. Process mining technology revolutionizes this approach by leve…
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WBSP688: Grow Your Business by Learning SAP S/4 HANA Best Practices for High Volume Industries w/ Steele Arbeeny
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1:02:06Send us a text Ensuring near-zero downtime for Fortune 100 companies handling millions of transactions requires a strategic approach that blends high-availability architectures, real-time failover mechanisms, and robust disaster recovery planning. Navigating the intricate ecosystem of SAP S/4HANA—where interconnected systems drive mission-critical …
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WBSP687: Grow Your Business by Learning the Top 10 ERP Systems for Startups in 2025 w/ Sam Gupta
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32:50Send us a text When selecting an ERP system, startups must balance affordability and ease of implementation. With lean teams and revenue typically under $10 million, these businesses require solutions that allow basic transaction processing without complex implementation layers. Unlike larger enterprises, startups can initially function with more i…
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Transforming Digital Insurance Space with CX
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24:49In this episode of the CX Goalkeeper Podcast, I had the pleasure of speaking with Rajesh Sankaran, a seasoned insurance industry expert. We discussed how customer experience (CX) is reshaping digital insurance, the challenges of balancing the human touch with technology, and why emotional value is key to customer loyalty. Rajesh shared valuable ins…
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WBSP686: Grow Your Business by Understanding MailChimp’s Capabilities, an Objective Panel Discussion
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1:00:42Send us a text Marketing automation has come a long way, evolving from basic email campaigns into sophisticated, multi-channel ecosystems that integrate SMS, ads, and websites. However, not all platforms cater equally to businesses of different sizes. Enterprise-grade solutions offer advanced workflow security and unified customer insights, while m…
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WBSP685: Grow Your Business by Learning Tech Trends for 2025 w/ Brian Jackson
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1:01:15Send us a text With 2025 shrouded in uncertainty, one thing remains certain: executives must craft IT budgets that strike the right balance between innovation and financial discipline. Rapid technological advancements present a double-edged sword—overspending on ineffective solutions can drain resources, while underinvestment risks falling behind t…
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WBSP684: Grow Your Business by Learning the Top 10 Construction ERP Systems in 2025 w/ Sam Gupta
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24:33Send us a text Selecting the right construction ERP system in 2025 requires a deep understanding of a company’s unique operational needs, as no single solution fits all. While smaller firms may struggle with overly complex platforms, larger enterprises often demand robust functionalities that extend beyond core construction workflows. The integrati…
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Highlight - Uplifting Eastern Bank: Human Centred Transformation with Rich Dorfman
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32:16With Rich Dorfman, a seasoned CX professional from Eastern Bank, we discover the strategies and principles that drive successful customer experience in the banking industry. Learn how Eastern Bank leverages customer feedback and employee engagement to enhance its service and build a sustainable, profitable organization. Key Highlights: Rich Dorfman…
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WBSP683: Grow Your Business by Understanding Smartsheet’s Capabilities, an Objective Panel Discussion
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1:02:33Send us a text Collaborative project management is experiencing rapid growth, with several vendors now exceeding $1 billion in ARR, yet challenges around security, pricing, and usability persist. While these platforms promise seamless coordination, customers often find implementation more complex and costly than expected, with steep licensing fees …
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WBSP682: Grow Your Business by Learning Why Understanding Software BOMs is Critical w/ Matt Van Itallie
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55:52Send us a text The CrowdStrike incident has shed light on the hidden risks within software supply chains, prompting companies to reevaluate their security posture and the role of software bills of materials (SBOMs). While some may view this as an isolated event, the reality is that vulnerabilities within supply chains are often deeper and more comp…
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WBSP681: Grow Your Business by Learning the Top 10 Distribution ERP Systems in 2025 w/ Sam Gupta
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42:04Send us a text When evaluating the top 10 distribution ERP systems in 2025, businesses must consider solutions tailored to their specific industry, operational model, and technological needs. Our rankings account for a diverse range of ERP products, recognizing that distribution-centric businesses—whether in industrial supply, FMCG, or e-commerce—r…
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#125 Likeable Badass with Alison Fragale
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51:06The easiest time to build your status is when you don’t need anything from somebody.. Are you ready to transform your career journey with science-based strategies? What if it wasn’t about power but about status ? A fun & candid conversation with Alison about how as women we can move out of frustration and into personal agency and results in today’s…
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Innovate or Die: Why Proactive Service is Key to Lasting Success
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26:55In this episode of the CX Goalkeeper Podcast, Valerie Peck shares her insights on why proactive service is key to long-term business success. We explore the power of innovation, the role of data in anticipating customer needs, and why reactive customer experience strategies are no longer enough. This episode is a must-listen if you want to stay ahe…
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Valorem Visions Season 3 Episode 6 - Intelligent Cloud Defense
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3:26In this episode of Valorem Visions you’ll hear from one of our security experts, Cosmos Opoku, sharing his vision for 2025 – Intelligent Cloud Defense, and how Valorem Reply is helping customers improve their security posture. Learn more: valoremreply.com/solutions/security Follow us on social media - LinkedIn Twitter YouTube Facebook Reach out to …
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Valorem Visions Season 3 Episode 8 - OWASP Top 10 for LLMs
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3:40In this episode of Valorem Visions, our expert, Perry Taylor, discusses the importance of the OWASP Top 10 for Large Language Models (LLMs), a set of security guidelines designed to address new risks associated with AI, and how Valorem Reply is implementing these best practices to ensure secure and reliable AI solutions. Learn more: https://valorem…
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Valorem Visions Season 3 Episode 7 - Copilot in Power Automate
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1:57Up next on Valorem Visions, one of our modern work experts, Bill Feldker, dives into streamlining business processes with Copilot & Power Automate! He shares valuable insights on how Copilot can supercharge your automation game and unlock new efficiencies. Learn more: https://valoremreply.com/solutions/modern-work Follow us on social media - Linked…
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WBSP680: Grow Your Business by Understanding Airtable’s Capabilities, an Objective Panel Discussion
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58:18Send us a text The media and entertainment industry has long resisted traditional ERP and project management software, favoring the flexibility of spreadsheets to accommodate its dynamic workflows. Standard enterprise solutions often felt too rigid, stifling the creative process rather than supporting it. This resistance made change management part…
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HIGHLIGHT: Strategy for Sustainable Growth
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21:33Unlock the secrets to sustainable growth and transformative leadership with Monika Schulze on the CX Goalkeeper Podcast. This is one outstanding REPLAY of the top episodes! This episode dives into curiosity-driven innovation, strategic partnerships, and the art of leadership across cultures. Monika Schulze, a luminary in strategic marketing, shares…
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WBSP679: Grow Your Business by Learning Digital Adoption Platform Trends and Their Evolution w/ Krishna Dunthoori
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59:51Send us a text The challenge of implementing complex enterprise systems has persisted for years, with early solutions like BPM struggling to reach full maturity. However, the rapid evolution of AI and the increasing availability of data are reshaping this landscape. The once-elusive goal of achieving end-to-end traceability—from business capabiliti…
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WBSP678: Grow Your Business by Learning the Top 10 Manufacturing ERP Systems in 2025 w/ Sam Gupta
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34:15Send us a text Selecting the right manufacturing ERP system requires more than just reviewing rankings—it demands a careful assessment of how well a system aligns with your specific operational needs and long-term business strategy. While some ERP solutions excel in single-mode manufacturing, such as make-to-stock or batch production, others cater …
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WBSP677: Grow Your Business by Understanding Monday.com’s Capabilities, an Objective Panel Discussion
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56:41Send us a text Monday.com has carved out a strong position in the adaptive project management space, leveraging intuitive UI, flexible database structures, and seamless integrations to meet the evolving needs of modern teams. Unlike traditional project management tools, which often separate transactional workflows from form-based data collection, M…
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WBSP676: Grow Your Business by Understanding Pipedrive CRM’s Capabilities, an Objective Panel Discussion
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54:09Send us a text With free-tier offerings mask hidden costs and complex pricing structures, Pipedrive positions itself as a streamlined, value-driven alternative. Unlike HubSpot, which often surprises users with significant upcharges, or Zoho, which nudges customers toward bundled solutions, Pipedrive maintains transparent pricing with a strong focus…
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WBSP675: Grow Your Business by Learning the Top 10 WMS Systems in 2025 w/ Sam Gupta
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32:14Send us a text Selecting the right WMS requires a deep understanding of both business needs and the diverse capabilities of available solutions. Some WMS platforms are purpose-built, offering specialized functionalities as standalone systems, while others operate as integrated modules within broader ERP ecosystems. This distinction is critical, as …
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#124 The Execution revolution with Johan Gronstedt
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51:34"More than 95% of the strategies that comes across my desk are highly dependent on cross functional work. The ability to execute cross functional things will be a question of competitive advantage" Johan and I delve into the world of strategy and execution and how to obtain aligned results. How do we ensure alignement when executing strategy in the…
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Creating Workplaces Where People Thrive: A New Approach to Wellbeing
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40:09Workplace wellbeing is more than just a buzzword—it’s a game-changer. In this episode, Craig Fearn, a leading expert in workplace wellbeing, shares powerful insights on how organizations can create environments where employees thrive. From understanding the true meaning of wellbeing to shaping a positive workplace culture, this episode is packed wi…
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WBSP674: Grow Your Business by Understanding Zoho CRM’s Capabilities, an Objective Panel Discussion
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57:24Send us a text For businesses with complex sales processes, CRM platforms often require customization to meet specific needs, despite claims of high flexibility. Even market leaders like Salesforce encounter challenges in handling industry-specific demands, such as the intricate workflows of real estate. These limitations arise from the simplified …
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WBSP673: Grow Your Business by Understanding Zendesk Sell’s Capabilities, an Objective Panel Discussion
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56:57Send us a text Many SaaS vendors start by mastering a specific capability, often tailored to a particular department, before expanding their offerings to cover broader functionalities. While this strategy allows them to excel in their core area, the additional features they introduce often lack the same depth or seamless integration, potentially cr…
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WBSP672: Grow Your Business by Learning the Top 10 TMS Systems in 2025 w/ Sam Gupta
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22:52Send us a text Are you searching for the perfect TMS solution to streamline your transportation operations? In this exploration of the top 10 TMS systems of 2025, we focus exclusively on best-of-breed platforms that stand independently of ERP, WMS, or other add-on systems. These solutions cater to businesses of all sizes, from small enterprises to …
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HIGHLIGHT: Charting the Future: AI, Culture, and Leadership in Customer Service
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30:39Join us on the CX Goalkeeper Podcast for the replay of a captivating conversation with Jeremy Watkin, a seasoned expert in customer support and experience from Number Barn. In this episode, we explore the transformation of contact centers, the integration of technology in customer service, and the importance of human connections in enhancing custom…
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Valorem Visions Season 3 Episode 5 - AI Education in Your Workforce
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3:31AI is transforming the way we work, and education is key to harnessing its full potential. In this episode of Valorem Visions, Patrick Witbrod discusses the growing importance of AI education in the workplace and how organizations can prepare their workforce for the future. Learn more: https://valoremreply.com/solutions/app-innovation Follow us on …
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Valorem Visions Season 3 Episode 3 - Migrating to Viva Engage
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3:28In this episode of Valorem Visions, our experts, Anand Wong and Danny Anil, discuss the growing importance of Viva Engage in ensuring continuous employee engagement and how Valorem Reply can help organizations migrate smoothly from other enterprise social platforms to Viva Engage. Learn more: https://valoremreply.com/solutions/modern-work #ValoremV…
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Valorem Visions Season 3 Episode 4 - Securing AI Environments
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4:10Our Security expert Steve Lazzara is back for his third season of Valorem Visions to discuss securing AI environments and how his vision from last year played out. Learn more: https://valoremreply.com/solutions/security #ValoremReply #ValoremVisions #Security #DataSecurity #TechTrends #IndustryInsights #Cybersecurity Follow us on social media - Lin…
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WBSP671: Grow Your Business by Understanding Oracle CX Cloud’s Capabilities, an Objective Panel Discussion
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54:43Send us a text As AI drives personalization and customer traceability, enterprise CX solutions must offer robust integrations across all customer touchpoints, including sales, marketing, service, and beyond. Oracle Cloud CX has navigated a unique trajectory, initially making substantial investments in advertising and commerce solutions but later pi…
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WBSP670: Grow Your Business by Understanding SAP C/4 HANA Cloud’s Capabilities, an Objective Panel Discussion
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55:59Send us a text The race to dominate the CRM space has seen enterprise software vendors adopting varied strategies, from launching proprietary solutions to acquiring niche players. While smaller vendors often excel in offering intuitive, specialized tools, their ability to scale and master omnichannel capabilities—particularly under evolving privacy…
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