Discover the keys to unlocking your leadership potential with the Love In Action Podcast. Join host and global leadership expert Marcel Schwantes and the world's top business thought leaders, authors, executives, and luminary movers & shakers who share insights, research, and best practices to help you and your business/organization flourish. Whether you’re looking to cultivate better leadership habits, develop a high-performing culture, or grow your business through a more human-centered ap ...
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Contributors is a show about open source software, and the people who make it.
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A conversation about what’s happening in commerce today will likely be outdated in a week. How do we keep up with it all? We keep talking. From generative AI and the metaverse to live shopping and native checkout, there’s always something new to discuss in the commerce world. Marcel Hollerbach, Co-Founder and Chief Innovation Officer of Berlin-based Productsup as well as Co-Founder and Entrepreneurial Partner at Cavalry Ventures, brings some of the industry’s leading experts together from al ...
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Mitch Warner: An Updated Exploration of the Classic Book, "Leadership and Self-Deception"
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Episode Recap: Marcel and guest Mitch Warner discuss the impact of Arbinger Institute’s work, particularly the book "Leadership and Self-Deception," on organizational transformation and the importance of self-awareness and humility in leadership. They also explored the concept of self-deception and its impact on decision-making and relationships, e…
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Urs Koenig - Unlock Leadership’s Secret Weapon: Radical Humility
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Quotes: “This Venn diagram has been the story of my life. How do I achieve really cool, hard stuff and at the same time be the best human I can be?” [11:16] Urs Koenig has a diverse background in endurance sports and intense careers. Whether ultra biking or working as a NATO military peacekeeper, the most impactful part of his life was finding bala…
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john a. powell - Belonging Without Othering: How We Save Ourselves and the World
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Quotes: “Othering is not according to someone else for expression, for dignity, for mutuality of their humanness. In some ways you’re saying they can be less than, conditional, or completely invisible and some way they don’t count.” [14:44] What is othering? john powell defines this important term and explains these expressions on a vast spectrum, …
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Charn McAllister, Katie Alexander, Parker Ellen: Understanding ‘Workplace Deviance’ and How to Stop It
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Quotes: “This research is not to vindicate the bad apples; it is in fact to tell leaders you have to look inward and decide…is it me or my employees?” [14:25] As Marcel and his guests dive into the research, Charn explains the introspection required by good leaders to understand if their leadership might be causing workplace deviance and the necess…
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Dr. Jonathan Fisher: A Cardiologist’s Guide to Cultivating Lasting Joy, Mastering Our Stress, and Living with More Vitality
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Quotes: “The mind-heart connection is essential; we can’t expect that we’re just going to exercise, eat right, and be healthy, and run a multimillion dollar business and not avoid having a heart attack from all the stress we’re ignoring.” [11:45] Guest, Dr. Jonathan Fisher, describes the core message behind Just One Heart. Caring for the mind-heart…
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Eddie Pate and Jonathan Stutz: How to Build a Culture of Belonging with Small Daily Actions
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“If you focus on just hiring a diversity of folks and you don’t focus on creating a culture of belonging, with inclusive leadership, people are going to come right in the front door and go right out the back door.” [20:03] That's what Jonathan Stutz calls a ‘leaky bucket’ when it comes to flipping the DEI (diversity, equity, inclusion) to ID&E, put…
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Dr. Peter Kim: How Relationships Are Built, Broken, and Repaired
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“The stories we tell are as, if not more, important than what happened” [8:29] As Peter Kim, introduces his research on trust, he discusses how the narratives we portray and the reasons behind actions are the key pieces behind trust. This couldn't be a more critical point when society is so divided. “If I’m to take the stance, 'no, my initial trust…
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Dr. Rollin McCraty: The Science of the Heart (And What It Means for Leaders)
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Quotes: “The heart has a causal role in modulating perception…how we think, how we feel.” [24:56] After Dr. Rollin McCraty walks us through his background and what brought him to HeartMath, we dive into the science of the heart. We all know the popular phrase I love you with all of my heart… It’s not I love you with all of my brain. In fact, there …
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Dr. James Doty: The Neuroscience of Manifestation
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“You’re the only person that can accept yourself, forgive yourself, and understand that we are all frail, fragile human beings and nonetheless, we all deserve to be loved.” [18:58] Jim Doty, author of “Mind Magic” starts the episode with the story of how he was helped to overcome his childhood trauma by the woman from the magic shop. He explains ho…
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Gianpiero Petriglieri & Joe Davis: Leadership Is a Kind of Love / The Generous Leader
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Segment 1 featuring Gianpiero Petriglieri: “We are neither incompetent or not malevolent, we are just caught within a model of leadership which really doesn't describe the sort of leadership we want to see in the world, and that we ourselves would like to see in the world. [9:10] The overwhelmingly used type of leadership is the dominant model. It …
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Samantha Thomas: Choosing Love in Business and in Life
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Samantha is a coach, consultant, writer, and the founder of The Love Summit Business and Leadership Conference. Through coaching and consulting, she helps individuals and businesses lead by an ethic of love for greater congruence in their lives and organizations. You can sign up for Samantha’s newsletter at Just Choose Love where you will get updat…
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Brad Deutser: The Five Rules of Belonging
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Quotes: “It’s hard to believe I’m an expert in belonging when so long in my career...I didn’t belong.” [07:55] Guest Brad Deutser shares his diverse background that led to his company, Deutser Consulting Firm, all about human approach to change! “What the research found is that belonging is actually above strategy AND culture.” [21:56] As Brad expl…
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Marcel Schwantes: Leadership Superpower - Patience
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“Patience gets a bad rap, because the doubters and skeptics tend to think that if you slow down, the flow of the business slows down.” [3:13] People too often mistake patient leaders for passive leaders. Marcel shares a real life example of how officers deescalated a dangerous situation with a slowed down, patient approach and how this translates i…
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Marcel Schwantes: Love and Care in Leadership
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In this mini episode, Marcel shares quick insight on the impact of love and care throughout the leadership levels and how that impacts entire organizations inside and out. What’s next? You can look forward to upcoming content from Marcel's forthcoming book. “Leaders have an enormous responsibility to care for their people, and in those truly human …
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Robb Holman: Science Says Receiving (in a Genuine Way) May Be Better Than Giving
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Robb Holman is an internationally recognized leadership expert, executive coach, keynote speaker, podcast host, and best-selling author who has a heart for authentic relationships and a true talent for equipping people with the skills and the knowledge necessary for their success. Quotes: “The book Lessons from Abdul, has everything to do with brin…
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#021 Peter Allerstorfer: What will Amazon’s arrival mean for South African ecommerce?
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Join us in this episode as we delve into the intricate world of entrepreneurship and ecommerce in Cape Town, a city that's both captivating and challenging for business ventures. Peter Allerstorfer, an Austrian turned Cape Town resident with over 15 years of experience in South Africa, offers invaluable insights into the dynamics of the local marke…
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#020 Carrie Schreiner: Lamborghinis und Ferraris mit 300 km/h: Influencer Marketing auf der Überholspur
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In dieser Episode hat Marcel die Rennfahrerin Carrie Schreiner zu Gast – und sie haben einiges zu besprechen. Carrie war 2023 Teil der neu entstandenen Formel 1 Academy, ist als Influencerin auf Facebook, Instagram und TikTok unterwegs und seit 2020 Markenbotschafterin von Schaeffler. Doch wie kam sie von der Kartbahn zur Formel 4? Welche finanziel…
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#019 Marina Marchel & Alexander Brandt: Einblick in die Katalogstrategie von Otto: 15 Millionen Produkte, ein KI-Assiste
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In dieser Episode von World of Commerce werfen wir einen Blick hinter die Kulissen der Otto GmbH & Co KG. 15 Millionen Artikel mit unterschiedlichen Ausprägungen auf einer Plattform – da können konsistente und saubere Produktdaten schon einmal zur Herausforderung werden. Kann Generative KI die Lösung aller Probleme sein? Genau darüber spricht Marce…
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Marcel Schwantes: We’re Taking a Break
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Quotes: “There’s a growing body of research that finds organizational kindness, in how people treat each other, how leaders manage the workforce, how customer-facing employees interact with their clients....has enormous benefits. It’s just great for business.” [0:35] As Marcel opens the episode, he begins with an excerpt from his forthcoming book, …
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#018 Mischa Rürup: Wir sammeln über 100 Millionen User Consents pro Tag
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Wer kennt sie nicht? Wer sich im World Wide Web bewegt, muss regelmäßig seine Einwilligung geben – zu Cookies, AGBs und Co. Mischa Rürup, Co-Founder von Usercentrics, klärt in dieser Podcast-Episode darüber auf, warum wir – vorerst – um diese Banner nicht drumherum kommen werden und wie die neuen Datenschutzgesetze sein Unternehmen in Höchstgeschwi…
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Erica Keswin: How to Keep Employees Connected to Your Company
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Erica Keswin is a globally renowned workplace strategist, consultant, speaker, best-selling author, and professional dot-connector. Her latest book is The Retention Revolution. Erica first joined Marcel in the very first episode of Love in Action. Now in a post pandemic world, she returns to share the “7 Surprising (and Very Human!) Ways to Keep Em…
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Dr. Michelle K. Johnston: Thriving In a New Era of Connection
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Dr. Michelle K. Johnston is a renowned executive coach and business professor. She is the author of The Seismic Shift in Leadership. Dr. Johnston is a champion of connection in the workplace. She talks with Marcel in this episode on how leaders can serve their team and ultimately how connection drives results. Quotes: “You have to figure out right …
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Kristina Mänd-Lakhiani: Living an Imperfectly Authentic Life
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Kristina Mänd-Lakhiani is the co-founder of Mindvalley, the world’s most powerful life transformation platform. She’s the author of Becoming Flawsome: The Key to Living an Imperfectly Authentic Life. Kristina speaks about personal transformation, authenticity, understanding and accepting oneself and a path to happiness. Quotes: “Authenticity is th…
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#017 Claude Ritter: $500M for Aleph Alpha to build a European AI powerhouse
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In what will likely be the biggest European funding round of the year, Aleph Alpha has scooped up roughly half a billion in capital during its Series B, marking a pivotal moment for Europe's presence in the global AI market. Aleph Alpha stands as a leading GPT-3 alternative outside the US. The round was led by prominent German entities with strong …
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Dr. Amy Edmondson: The Science of Failing Well
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Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, and is renowned for her research on psychological safety. She is the author of Right Kind of Wrong. In this interview, Amy sets the stage for how leaders can learn and thrive through intelligent failure. Quotes: “That is love in action, when you …
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Marcel Schwantes: The Best Leadership Practice to Learn and Teach Others
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“Leadership and life is about human relationships.” [1:04] Servant leadership has emerged over the last 40-50 years as a solution for leaders in the business world changing their attitude when it comes to leading their organizations “Listening lands first on my list because it’s a crucial yet frequently absent trait in leaders.” [3:08] Marcel credi…
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[REPLAY] HUBERT JOLY - At the Heart of Business
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HUBERT JOLY is the former Chairman and Chief Executive Officer of Best Buy and is now a senior lecturer at Harvard Business School. He is also a member of the board of directors of Johnson & Johnson and Ralph Lauren Corporation, a member of the International Advisory Board of HEC Paris, and a Trustee of the Minneapolis Institute of Art. Joly has be…
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#016 Viktor Foos: Was macht Kim Kardashian auf der SuperReturn?
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TikTok ist längst mehr als nur ein kurzweiliger Hype. Der wohl wichtigste Faktor ist die enorme Reichweite, von der Marken und Unternehmen profitieren können. Der Content muss leicht konsumierbar und für jeden zugänglich sein, eben wie ein schneller „Snack“ für zwischendurch. Gleichzeitig muss er aus der Masse herausstechen und schnell produziert s…
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Dr. Jennifer Nash: Be Human, Lead human
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Dr. Jennifer Nash, a leadership expert and consultant to Fortune 50 organizations, is the bestselling author of “Be Human, Lead Human”. She invites you to radically disrupt your leadership thinking and practice to lead effectively in a post COVID-19 world. She shares a research-based, actionable framework to transform leadership thinking and practi…
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[REPLAY] Zina Sutch and Patrick Malone: Bringing Love and Laughter Into Your Work
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When it comes to using love in the workplace, our guests on this podcast literally wrote the book. Zina Sutch and Patrick Malone are the co-authors of Leading with Love and Laughter. Zina has been leading development and diversity programs in the U.S. government for 20 years. Patrick Malone spent 23 years in the Navy, serving as an officer in the m…
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#015 Dominik Benner: 250M € Umsatz und hohe Profitabilität: Als Familienunternehmen zum Hidden Champion
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Am 6.September stimmten die Aktionäre des Online-Modehändlers Fashionette zu: Die Gesellschaft soll mit The Platform Group, dem Hauptaktionär, zusammengeführt werden. Es soll ein neues Unternehmen im Plattformbereich entstehen, welches nicht nur profitabel ist, sondern auch in zahlreichen Branchen wächst. Das Ziel: Die führende Platform-Gruppe Euro…
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Dr. Natalie Baumgartner: The Foundations of Manager Effectiveness
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Dr. Natalie Baumgartner is Chief Research Officer and Partner at Contemporary Leadership Advisors (CLA) and Chief Workforce Scientist at Achievers. She has spent over a decade focused on driving the translation of culture research and theory into SaaS based software, working to help make it possible for organizations to solve problems and achieve g…
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Todd Finkle: Personal Insights on Warren Buffett
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Todd Finkle, Gonzaga University Pigott Professor of Entrepreneurship, is the author of Warren Buffett: Investor and Entrepreneur. He was the entrepreneur of six ventures and obtained a PhD & MBA in Entrepreneurship & Strategic Management, and with over 250 books, articles, presentations, and scholarships. Quotes: “He [Warren Buffet] was doing so ma…
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REPLAY: Amelia Dunlop: Elevating the Human Experience
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Amelia Dunlop is Deloitte Digital’s Chief Experience Officer and the author of Elevating The Human Experience. Amelia writes and speaks regularly on the topics of human experience, design, and customer strategy. In this episode of Love in Action, she touches on the three paths to elevate the human experience involving self love and worthiness at wo…
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#014 Alex von Harsdorf: Mit Live-Shopping über 40% Conversation Rate erreichen
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Während man sich früher zu gemeinsamen Shopping-Touren in der Stadt getroffen hat, scrollt man heute immer häufiger allein durch Angebote. Müssen wir uns also damit abfinden, zu einsamen Shoppern zu werden, wenn wir uns im E-commerce bewegen wollen? Wenn es nach Alex von Harsdorf, Co-Gründer und CEO von LIVEBUY, geht, nicht. Mit ihm unterhält sich …
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REPLAY: Julie Winkle Giulioni: Promotions Are So Yesterday
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Julie Winkle Guilioni is the author of the international bestseller Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive. As a champion for workplace growth and development, she believes that everyone deserves the opportunity to reach their potential. Julie supports organizations and leaders who want to make that happen w…
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Marcel Schwantes: World's Best Boss
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“To this day, Bruce is my favorite boss because of his penchant for leading with love.” [0:44] Marcel ‘introduces’ Bruce, a favorite boss from his corporate career. He explains the qualities of love Bruce led with and how they impacted him at work. “While he was still "the boss," I was much more satisfied and engaged in that job than at any other t…
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Marcel Schwantes: Changing of the Leadership Guard
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“The way most Western businesses operate today can be traced back to Friedman’s essays. Love and care as business values were as distant to Friedman’s model as Pluto is to planet Earth.” [2:35] Marcel references Milton Friedman, a champion of free enterprise, and his NYT articles from the 1970s that share a doctrine of shareholder primacy and his ‘…
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Heather McGowan: Leading your Workforce with Empathy
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Heather McGowan is one of the leading voices on the Future of Work. She’s the co-author of The Empathy Advantage. McGowan is a sense maker, a dot connector, a deep thinker, and a pattern matcher who sees things that others miss. Heather gives people the courage and insight that illuminates their path forward. She’s transforming mindsets and entire …
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#013 Anna Alex: Biodiversität und Wirtschaft im Einklang
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Der Klimawandel – ein Problem, das mittlerweile wohl im Bewusstsein der meisten Menschen angekommen ist. Doch wie sieht es eigentlich mit der Zwillingskrise rund um das Thema Biodiversität aus? Täglich verliert die Erde im Schnitt 150 Arten unwiderruflich – Tiere, Pflanzen und Pilze. Das hat einen direkten Einfluss auf Unternehmen, die von der Natu…
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Our 200th Episode Celebration, with Guest Matt Poepsel
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Matt Poepsel hosts the “Lead the People” podcast and is the author of Expand the Circle. His mission is to help us liberate ourselves from outdated attitudes and behaviors that hold us back from our true potential. When working with organizations, Matt partners with HR Leaders, Executives, and Team Leaders who seek to help their leaders—and themsel…
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Marcel Schwantes: Toxic Work Culture
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“A toxic work culture was found to be 10.4 times greater than compensation in predicting a company's attrition rate relative to its industry average.” [1:23] Marcel explains the not so shocking reason why workers left jobs in droves in the 2021 Great Resignation. “When leaders lack empathy, fail to communicate clearly, or prioritize their own inter…
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#012 Vincent Peters: How the history of CRM has forged the future of P2C
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Journey back 30 years before CRM existed, where the sales industry was a chaotic maze of disconnected point solutions for managing customers, prospects, contracts, and more. There was no streamlined path to success, leaving businesses drowning in inefficiencies, inaccuracies, and unnecessary costs. Today, this tangled setup still exists for most co…
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[REPLAY] Dr. Marshall Goldsmith: THE EARNED LIFE
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Marshall Goldsmith is a renowned executive coach recognized as the #1 Leadership Thinker in the World. His latest book is The Earned Life: Lose Regret, Choose Fulfillment. Quotes: “So if you’ve ever been caught in a cycle of regret—and I think that’s most of us—Marshall is here to tell us how to remove the obstacles that prevent us from creating ou…
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Sally Helgesen: Inclusive Behaviors Leaders Must Practice
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Sally Helgesen is the world’s premier expert on women’s leadership and the author of Rising Together. She became the first person to write about inclusion in the workplace in 1995 with her book, The Web of Inclusion. In this episode of Love in Action, Sally and Marcel discuss the nuances of triggers and inclusive behaviors. Quotes: “A trigger is a …
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#011 Marcel Knopf: Wie eine Kartoffel Hunderte von Werbemittel übertraf
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Online- und Performance-Marketing. Das ist doch in Zeiten von Facebook, Instagram, Google und Co. ein Leichtes – oder etwa doch nicht? In dieser Folge von World of Commerce enthüllt Marcel Knopf, Gründer von Onepage und This Is Marketing, wie er mit Diätpillen und einer Kartoffel sensationelle Werbeergebnisse erzielt hat. Marcel Hollerbach entlockt…
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Marcel Schwantes: 3 Attributes of The Best Leaders
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Enjoy this sneak peek for Marcel Schwantes’s Fall 2024 upcoming book. Marcel shares something too many managers are missing, 3 attributes that make up the best leaders. Show Notes: “In transparent work cultures, you can count on the guardians of the culture, trusted team members and associates, to watch out for politics or favoritism behind the sce…
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Marcel Schwantes: The Adverse Effects of “People Challenges” at Work
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In a preview for his upcoming book in Fall 2024, Marcel Schwantes shares a personal story of the physical manifestation of stress and the adverse effects of a fear driven work relationship. Show notes: “After checking myself into the emergency department, the ER physician called my condition stress and anxiety related. He explained that people may …
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#010 Vicktoria Klich: Explodierende Lamborghinis als NFT?
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Das Web3 – kaum ein Thema ist in den letzten Jahren so umstritten. Wird sich die große Vision von einer Immersiven Welt erfüllen oder bleibt es doch eher bei einem Traum, der nicht in der Realität ankommt? In dieser Podcast-Episode führt Marcel Hollerbach ein Gespräch mit Vicktoria Klich, der Gründerin von w3.fund, die sich schon seit einigen Jahre…
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REPLAY: Mark C. Crowley: Lead From The Heart
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A look back at the stand out quotes from this special episode replay on Mark Crowley’s Lead From The Heart: “I have science that proves that the heart actually plays an enormous role in influencing human behavior.” [8:23] Mark explains the sentiment behind his original book and new revision Lead From The Heart. “The strength of a heart based leader…
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