))
Mistakes Happen: Building Stronger Client Relationships
Manage episode 465103948 series 3370519
Kandungan disediakan oleh Spiro. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Spiro atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
The title of this episode is pretty self-explanatory. While we always aim to serve others in our businesses with consistency and excellence, mistakes/human errors DO happen. So, when you DO make a mistake with a client, how do you handle it? You can you turn a potentially bad situation, into something redeemable. Craig shares a failure on his part, and he and Todd talk through how it was addressed and maintained the client relationship.
Chapter Timestamps:
0:00 Episode Open
02:40 Spiro Updates
06:31 Business Leadership Book Giveaway
09:40 How to Handle Mistakes with your Clients
48:04 Episode Wrap-up
100 episod
Kongsi
