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Ep. 6: Touchpoints for Transformation - The Phygital Revolution
Manage episode 395822206 series 3550183
Kandungan disediakan oleh Women’s World Banking. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Women’s World Banking atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
This episode delves into the pivotal role of physical touchpoints in the digital age, exploring their significance in engaging women customers and enhancing their financial inclusion. This topic has particular relevance to financial sector supervisors as technology changes access for vulnerable customers.
Sonja Kelly (Global Vice President, Research & Advocacy, Women's World Banking) and Simone di Castri, PhD (Co-Head & Co-Founder, Cambridge Suptech Labs) discuss the intersection of fintech innovations, the role of banking agents, financial capability, and the effectiveness of digital financial solutions in reaching the last-mile customer and ensure a holistic approach to women's financial empowerment.
17 episod
Kongsi
