Deep Dive: The online food delivery industry’s problem with profitability


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At the end of 2019, Meituan-Dianping recorded close to US$400 million in net profits, with more than half of the company’s revenue coming from food delivery. Seeing as the online food delivery industry is notoriously a loss-making business, this came as quite a surprise.

How did Meituan-Dianping succeed, when other players like US counterparts Uber and GrubHub are still struggling? Can other online food delivery players replicate its success? Tech in Asia reporter Putra Muskita answers these questions and more on this month’s Deep Dive.

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