October 18th - The real business with business-class
Manage episode 445752118 series 3603099
You pay a fortune for a business-class ticket because you want to experience the sumptuous new comfort of the latest generation of the premium product – and then the airline changes the plane type and you're back with a seat that is almost prehistoric in modern aviation terms. Rob Burgess, founder of the frequent-flyer website Head for Points, is demanding a suite guarantee.
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