Pergi ke luar talian dengan aplikasi Player FM !
Customer Service That Keeps Your Clients Coming Back
Manage episode 338774685 series 2467458
In this competitive world, you can find several companies or platforms that offer the same product at almost the same cost. The difference comes down to customer experience. In this episode, Wall Street Journal and New York Times #1 bestselling author and certified customer experience professional, Joseph Michelli talks about what makes extraordinary customer service, what drives customer satisfaction and how building relationships with your customers and understanding their journey is crucial to building trust in your brand and making them feel supported from the time they purchased your product to assistance they may need after.
Want to learn more? Follow Joseph Michelli on Linkedin for his weekly newsletter.
Love the show? Subscribe, rate, review, and share! https://superbrandpublishing.com/podcasts/
348 episod
Manage episode 338774685 series 2467458
In this competitive world, you can find several companies or platforms that offer the same product at almost the same cost. The difference comes down to customer experience. In this episode, Wall Street Journal and New York Times #1 bestselling author and certified customer experience professional, Joseph Michelli talks about what makes extraordinary customer service, what drives customer satisfaction and how building relationships with your customers and understanding their journey is crucial to building trust in your brand and making them feel supported from the time they purchased your product to assistance they may need after.
Want to learn more? Follow Joseph Michelli on Linkedin for his weekly newsletter.
Love the show? Subscribe, rate, review, and share! https://superbrandpublishing.com/podcasts/
348 episod
Semua episod
×Selamat datang ke Player FM
Player FM mengimbas laman-laman web bagi podcast berkualiti tinggi untuk anda nikmati sekarang. Ia merupakan aplikasi podcast terbaik dan berfungsi untuk Android, iPhone, dan web. Daftar untuk melaraskan langganan merentasi peranti.