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190. How to Create Loyal Customers, Repeat Buyers, and Referrals (without spending a dime)

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Manage episode 396087983 series 2955891
Kandungan disediakan oleh Sam Vander Wielen. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Sam Vander Wielen atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Welcome to a fresh perspective on client relationships, inspired by an unlikely source: Olive Garden's customer service philosophy. Let’s delve into why treating clients like family isn't just a feel-good tactic, but a strategic approach that can revolutionize your business. We explore how creating a warm, welcoming environment for clients, akin to the family-style service of Olive Garden, can lead to building a loyal customer base, enhancing client lifetime value, and fostering invaluable word-of-mouth referrals.

In this episode, you’ll hear…

  • The importance of family-style customer service.
  • Strategies for enhancing client lifetime value.
  • The role of word-of-mouth referrals in business growth.
  • Balancing exceptional service with practical business management.
  • Creating a community among clients for sustained success.

Click here to find the full show notes and transcript for this episode.

RESOURCES:


CONNECT:


DISCLAIMER

Produced by NOVA Media

  continue reading

216 episod

Artwork
iconKongsi
 
Manage episode 396087983 series 2955891
Kandungan disediakan oleh Sam Vander Wielen. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Sam Vander Wielen atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Welcome to a fresh perspective on client relationships, inspired by an unlikely source: Olive Garden's customer service philosophy. Let’s delve into why treating clients like family isn't just a feel-good tactic, but a strategic approach that can revolutionize your business. We explore how creating a warm, welcoming environment for clients, akin to the family-style service of Olive Garden, can lead to building a loyal customer base, enhancing client lifetime value, and fostering invaluable word-of-mouth referrals.

In this episode, you’ll hear…

  • The importance of family-style customer service.
  • Strategies for enhancing client lifetime value.
  • The role of word-of-mouth referrals in business growth.
  • Balancing exceptional service with practical business management.
  • Creating a community among clients for sustained success.

Click here to find the full show notes and transcript for this episode.

RESOURCES:


CONNECT:


DISCLAIMER

Produced by NOVA Media

  continue reading

216 episod

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