It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Clearcover: A Little Less Conversation, a Little More… Insurance Sales Please!
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Manage episode 209356140 series 1573547
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“What people would prefer is actually to think about insurance less. They want it to do its job, a bit more quietly, in the background. And if that allows them to pay less, then all the better … We are an important product for people but that doesn’t mean we have to be an important part of their daily lives.” – Kyle Nakatsuji, CEO of Clearcover
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