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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Cover: Let’s Craft Insurance’s First Truly Compelling Mobile UX
Manage episode 200417740 series 1573547
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In today’s episode we speak with Karn Saroya, CEO of Cover – a California-based Insurtech reinventing the insurance front-end through mobile video and computer vision. Karn, fresh off a previous venture in online fashion, explains how world-class User Experience (UX) can be every bit as transformative in insurance as in other consumer industries like e-commerce.
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17 episod
