It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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From Financial Inclusion to Financial Capability
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Manage episode 349240942 series 1634360
Kandungan disediakan oleh DiverCity® Podcast and Julia Streets Productions. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh DiverCity® Podcast and Julia Streets Productions atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
In this episode, host Julia Streets is joined by Dr Rajiv Prabhakar, Senior Lecturer in Personal Finance at the Open University and Sian Williams, previously Director of Policy and Innovation at Toynbee Hall, now the new CEO of Switchback. Together they look at the financial inclusion going mainstream, and the persistent problems those on low incomes face, particularly, access to wealth. They discuss the importance of financial education and why for some, cash is the safest budgeting tool. Together they navigate the path to inclusion which incorporates a customer duty from the financial services industry, to create financially inclusive products, resources and services.
…
continue reading
117 episod
From Financial Inclusion to Financial Capability
DiverCity Podcast: Talking Diversity and Inclusion in the Financial Services Industry
MP3•Laman utama episod
Manage episode 349240942 series 1634360
Kandungan disediakan oleh DiverCity® Podcast and Julia Streets Productions. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh DiverCity® Podcast and Julia Streets Productions atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
In this episode, host Julia Streets is joined by Dr Rajiv Prabhakar, Senior Lecturer in Personal Finance at the Open University and Sian Williams, previously Director of Policy and Innovation at Toynbee Hall, now the new CEO of Switchback. Together they look at the financial inclusion going mainstream, and the persistent problems those on low incomes face, particularly, access to wealth. They discuss the importance of financial education and why for some, cash is the safest budgeting tool. Together they navigate the path to inclusion which incorporates a customer duty from the financial services industry, to create financially inclusive products, resources and services.
…
continue reading
117 episod
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