It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Kandungan disediakan oleh DiverCity® Podcast and Julia Streets Productions. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh DiverCity® Podcast and Julia Streets Productions atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Accessibility, Customer Focus and Inclusivity: Refreshing disability strategies
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Manage episode 355343780 series 1634360
Kandungan disediakan oleh DiverCity® Podcast and Julia Streets Productions. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh DiverCity® Podcast and Julia Streets Productions atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
In this episode, host Julia Streets is joined by Toby Mildon, Diversity & Inclusion Architect and founder of Mildon, a consultancy and advisory business, and Johnny Timpson OBE, principal of Johnny Timpson Consulting and Non-Executive Chair of specialist military insurance brokerage Absolute Military. Together they discuss ways to improve access to financial products, resources and services and discuss the financial health of many people living with disabilities. They address how inclusivity on boards, changes in culture and inclusive language can bring about wide-reaching transformation. Lastly, they focus on the value of embracing intersectionality to enhance the diversity discussion and ultimately drive greater inclusion.
…
continue reading
117 episod
Accessibility, Customer Focus and Inclusivity: Refreshing disability strategies
DiverCity Podcast: Talking Diversity and Inclusion in the Financial Services Industry
MP3•Laman utama episod
Manage episode 355343780 series 1634360
Kandungan disediakan oleh DiverCity® Podcast and Julia Streets Productions. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh DiverCity® Podcast and Julia Streets Productions atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
In this episode, host Julia Streets is joined by Toby Mildon, Diversity & Inclusion Architect and founder of Mildon, a consultancy and advisory business, and Johnny Timpson OBE, principal of Johnny Timpson Consulting and Non-Executive Chair of specialist military insurance brokerage Absolute Military. Together they discuss ways to improve access to financial products, resources and services and discuss the financial health of many people living with disabilities. They address how inclusivity on boards, changes in culture and inclusive language can bring about wide-reaching transformation. Lastly, they focus on the value of embracing intersectionality to enhance the diversity discussion and ultimately drive greater inclusion.
…
continue reading
117 episod
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