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Kandungan disediakan oleh Sandy Pardue and Michael Arias. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Sandy Pardue and Michael Arias atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Creating the Perfect System for Patient Confirmation

42:41
 
Kongsi
 

Manage episode 330553288 series 1336774
Kandungan disediakan oleh Sandy Pardue and Michael Arias. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Sandy Pardue and Michael Arias atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Confirming patients for their appointment is one of the most important things your front office can do. It’s not an afterthought and it’s definitely not something you just call and wing. You need a recipe for this. Systems are a recipe.

When it comes to patient confirmations, it’s all about having good control.You need to decide how protocols should be approached and then analyze and see that your protocol/ system is producing the best results. So this leads to the ultimate question: is your confirmation process producing the best results?

In this episode Sandy breaks down this process and creates a system for us that has 7 main points, so this is going to be an episode where you really want to take notes! She also lets us know some bonus points and verbage we need to have when writing confirmations, texting confirmations, and calling for confirmations.

  continue reading

155 episod

Artwork
iconKongsi
 
Manage episode 330553288 series 1336774
Kandungan disediakan oleh Sandy Pardue and Michael Arias. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Sandy Pardue and Michael Arias atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Confirming patients for their appointment is one of the most important things your front office can do. It’s not an afterthought and it’s definitely not something you just call and wing. You need a recipe for this. Systems are a recipe.

When it comes to patient confirmations, it’s all about having good control.You need to decide how protocols should be approached and then analyze and see that your protocol/ system is producing the best results. So this leads to the ultimate question: is your confirmation process producing the best results?

In this episode Sandy breaks down this process and creates a system for us that has 7 main points, so this is going to be an episode where you really want to take notes! She also lets us know some bonus points and verbage we need to have when writing confirmations, texting confirmations, and calling for confirmations.

  continue reading

155 episod

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