Talking CX problems and projects - with Nicole France

1:07:37
 
Kongsi
 

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Oleh Jon Reed ditemui oleh Player FM dan komuniti kami - hak cipta dimiliki oleh penerbit, bukan Player FM, dan audio distrim secara langsung dari pelayan mereka. Tekan butang Langgan untuk mengesan kemas kini di Player FM, atau tampal suapan URL ke dalam aplikasi podcast lain.

Let's hear Nicole's take on successful CX projects - and the buzzwords she hates. In this edition of Enterprise Hits and Misses radio, Jon also unveils a new format he'll use frequently - the whiffs and picks countdown. Plenty of audience questions factor into this one. Note: you can see the video version of this at youtube.com/jonathanwreed. Yes, you can get Busting the Omnichannel on iTunes.

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