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Ep 66 The stories your customers tell you (with Sally Foote)
Manage episode 292212017 series 1236742
Should you or shouldn’t you listen to your customers? Do they know what they want or just what they think they want? Famously, pre-automobile era, people didn’t want a car, they wanted faster horses. So how do know when to listen to your customer feedback and when not to?
For more great BoS Talk, visit businessofsoftware.org
--- Send in a voice message: https://podcasters.spotify.com/pod/show/business-of-software/message158 episod
Manage episode 292212017 series 1236742
Should you or shouldn’t you listen to your customers? Do they know what they want or just what they think they want? Famously, pre-automobile era, people didn’t want a car, they wanted faster horses. So how do know when to listen to your customer feedback and when not to?
For more great BoS Talk, visit businessofsoftware.org
--- Send in a voice message: https://podcasters.spotify.com/pod/show/business-of-software/message158 episod
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