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Kandungan disediakan oleh Hannah Heath and World Coffee Portal. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Hannah Heath and World Coffee Portal atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Digital loyalty apps: Game-changing benefits

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Manage episode 361921707 series 2797185
Kandungan disediakan oleh Hannah Heath and World Coffee Portal. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Hannah Heath and World Coffee Portal atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

On the podcast today we're exploring the rise of digital loyalty apps and how these tools are revolutionising the way operators engage with their customers.

We first speak with two leading coffee shop app developers, Miles Bailey and Tim Silbermann, Founders of RWRD and Ali Al Ebrahim, Founder and CEO, COFE App, to understand the vast benefits these technologies can generate for operators.

We then speak with James Flett, Head of Marketing, Caffè Nero to find out how the brand uses gamification and personalised communication to drive engagement and repeat business.

Credits music: "Prey" by Kavalla in collaboration with The Coffee Music Project and SEB Collective

Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.com

Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

  continue reading

122 episod

Artwork
iconKongsi
 
Manage episode 361921707 series 2797185
Kandungan disediakan oleh Hannah Heath and World Coffee Portal. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Hannah Heath and World Coffee Portal atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

On the podcast today we're exploring the rise of digital loyalty apps and how these tools are revolutionising the way operators engage with their customers.

We first speak with two leading coffee shop app developers, Miles Bailey and Tim Silbermann, Founders of RWRD and Ali Al Ebrahim, Founder and CEO, COFE App, to understand the vast benefits these technologies can generate for operators.

We then speak with James Flett, Head of Marketing, Caffè Nero to find out how the brand uses gamification and personalised communication to drive engagement and repeat business.

Credits music: "Prey" by Kavalla in collaboration with The Coffee Music Project and SEB Collective

Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.com

Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

  continue reading

122 episod

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