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What could happen if we could take our workforce to new heights? Workforce on the Mic presented by NAWDP brings you inspirational stories, innovative solutions, and expert insights that are shaping the future of the workforce. Tune in for dynamic conversations that motivate and transform the workforce development community. To learn more, visit: https://www.nawdp.org/
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This podcast is designed for business leaders and human resource professionals who are challenged with expanding their workforce. Workforce Therapy Files, an Employer Solutions Podcast, is hosted by 3 separate business owners who operate in the staffing and human resources space. They'll provide perspectives, tips and advice (along with a little humor) to help you prepare for and manage your workforce challenges. Need Help Supporting Your Company’s Recruiting and Staffing Goals? We’re here t ...
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What's New and Next in Workforce Innovation

CareerSource Hillsborough Pinellas

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Welcome to What’s New and Next in Workforce Innovation, the podcast where we explore cutting edge workforce solutions being used by businesses around the U.S. to successfully attract, develop and retain top talent. This podcast is brought to you by CareerSource Hillsborough Pinellas in partnership with Hillsborough County Florida.
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Workforce Wired

Prime Workforce Solutions

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Navigating staffing shortages while maintaining quality care has never been more challenging for healthcare leaders. Join James Futch from Prime Workforce Solutions, as we sit down with industry experts, healthcare executives, and tech innovators to explore modern strategies in workforce planning, retention, and data-driven decision making. If you're responsible for improving staffing outcomes, managing clinician burnout, or aligning workforce strategy with care delivery goals, this is the p ...
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For many of us, the workplace is more than a single building or facility. That’s what makes workforce IAM so powerful. By managing security through something we all take wherever we go — our identities — it gives users the flexibility they need to stay productive and enables administrators to quickly detect and address risks. HID’s robust, flexible workforce identity and access management solutions provide your workforce with seamless access to the resources they need — no matter where they are.
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Join Hosts and industry thought leaders Vince Jackson and Dr. Sarah Inman as we discuss all things related to workforce management and HCM across all industries. Nothing is off limits and we will cover today’s current trends and challenges as dive deep into Process, Technology and Strategy. Want to ask questions or provide feedback on some ideas for future shows, please email us at [email protected].
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Blended Workforces at Work

Karan Ferrell-Rhodes and Shockingly Different Leadership

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Pick your choice of executive research studies and you’ll find that most of the C-suite say that the gap between the employee talent they currently have and the skills that are needed is what keeps them up at night. Executives are being forced to boldly question long-held assumptions about how work should be done, who should do it, and the role of the physical office and technology solutions. That’s why Blended Workforces are one of the hottest talent strategies today. For those who don’t kn ...
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LCCC - Outreach & Workforce Development's Podcast

LCCC - Outreach & Workforce Development

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🚀 LCCC Outreach & Workforce Development helps you start careers, upskill, launch businesses & grow! 🔍 What We Offer: ✅ CDL & Skilled Trades – Hands-on training for in-demand jobs. ✅ Workforce Development – Gain skills & advance your career. ✅ Business & Entrepreneurship – Training, mentorship & funding. ✅ Advanced Manufacturing – Cutting-edge career pathways. ✅ Adult & Continuing Education – GED, digital skills & more. 📢 Follow us for career training, success stories & opportunities! #LCCC # ...
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Welcome to WFM Unfiltered Real conversations. Practical insights. Smarter workforce strategies. If you're responsible for workforce management, operations, or service delivery, and it feels like performance, planning, and people management are all happening under pressure — you're in the right place. WFM Unfiltered is the go-to podcast for operations leaders, contact center professionals, and senior executives who want fresh thinking and real-world solutions. Hosted by Irina Mateeva, a globa ...
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Welcome to The Workforce Advantage, the podcast uncovering bold strategies that are reshaping the future of work. Join us as we dive into the exciting world of Business Process Outsourcing (BPO), where innovative workforce solutions are driving growth and reducing turnover across industries. We’ll introduce you to powerful, outcome-based solutions that challenge traditional views on outsourcing. Hosted by Tim Dupree, each episode features expert conversations with thought leaders and innovat ...
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Discover how to legally and efficiently hire, pay, and manage workers across the U.S. with EOR in America—the go-to podcast from TCWGlobal for HR leaders, CFOs, and workforce strategists. Each episode explores essential topics in domestic Employer of Record (EOR) services, including payroll compliance, multi-state onboarding, benefits administration, and risk mitigation. Whether you're expanding operations, navigating labor laws, or just want smarter ways to manage remote and distributed tea ...
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Tune in to hear firsthand perspectives from leaders nationwide as they navigate the current landscape of their industries. Discover the challenges they face, the opportunities they seize, and the pivotal trends shaping their sectors. Gain invaluable insights into organizational leadership strategies for fostering a thriving culture and explore the innovative approaches shaping the future trajectory of their endeavors.
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Welcome to The HumAIn Workforce Podcast—your go-to resource for navigating the transformative impact of Artificial Intelligence (AI) on the workforce! The podcast explores how AI is reshaping industries, creating new opportunities, and redefining the future of work. Hosted by Sarah Lawrence, from Practical Workforce Planning - a seasoned Human Resources professional with over 20 years of experience, more recently focused on Workforce Planning, this podcast brings a unique perspective to the ...
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Workforce Waves

Workforce Waves

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Join the staff of the NWWIB as they dive into current employment trends and the ever-evolving challenges facing workers and employers in rural areas. Workforce Waves will explore smart, strategic, and unique solutions to meet the workforce needs in Wisconsin and the Midwest. New episodes will release each month to inform, inspire, and assist you in making a splash in your own community.
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Workforce Central

National Association of Workforce Boards

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Greetings all and welcome to Workforce Central, the National Association of Workforce Board’s podcast series. NAWB serves, supports and represents the nearly 600 State and Local Workforce Development Boards (WDBs) and their 12,000+ business members as they work to meet the needs of business and job seekers in communities all across the country. To learn more and to become a member, visit www.nawb.org
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Workforce Rebels

Arh Creative

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Learn everything you need to know about becoming a freelancer in this new series brought to you by an experienced creative entrepreneur. New episodes every month! Find out more (and listen to more episodes) at www.arh-creative.com/blog.
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Welcome to the Emergency Medicine Workforce Podcast, where we explore the business and profession of emergency medicine through in-depth interviews with the specialty's leaders. To all the EM clinicians out there, we appreciate you.
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Growing America’s Roofing Workforce

National Roofing Contractors Association (NRCA)

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Join NRCA’s John Esbenshade as he brings in expert co-hosts to discuss different ways to recruit, train and retain future members of the roofing industry. Tune in each month as they focus on one simple question: What can we all do to help grow the roofing industry’s future? Subscribe to “Growing America’s Roofing Workforce” today!
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Digital Workforce Automation

Enterprise AI Automation

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Hire Workforce is transforming business operations through cutting-edge Digital Workforce Automation. By integrating AI-driven solutions and intelligent automation, companies can streamline repetitive tasks, enhance productivity, and reduce operational costs. This innovative approach optimizes workforce management, allowing teams to focus on strategic growth rather than time-consuming manual processes. With Hire Workforce’s automation solutions, businesses gain real-time data insights, impro ...
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A series of podcasts tackling the key issues facing organisations today on their most important asset: their workforce. Last year, working remotely became the new standard, putting new challenges on the table for all organisations. From upskilling employees, to defining a suitable reward model, to retaining talent and collaborating in the most efficient way, this series offers practical guidance and solutions. We will also give insights on hot tax and social security topics you need to be aw ...
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Welcome to Workforce Matters, our Talent, HR and Mobility podcast. The series is brought to you by industry specialists in our People Advisory Services team who will cover various issues every month around talent, mobile workers, Brexit, HR regulations, digital HR and people analytics. For more information about any of our topics please contact us at [email protected].
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The Mobile Workforce Podcast

By FOUNDATION Software

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The Mobile Workforce Podcast is centered around conversations with experts who have been where you are and have made it to the other side. Each week, our trailblazing guests share their experiences to inspire change, challenge the status quo and share what it takes to travel the road to profitability while managing a remote workforce. If you are looking to improve your operational efficiency and champion processes that maximize profit, these conversations will lead you and your team to the c ...
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A key component of staff planning is knowing your business strategy and determining which areas to expand, maintain, and discontinue. Leveraging the Changing Workforce podcast provides factual information and real-world experiences to support your diverse workforce. It's also critical to comprehend the labor market, which involves macroeconomic projections, demographic shifts, alterations to laws, and the rivalry for skilled workers in your industry. KT and Hyman want to help you remember th ...
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The Drop Off: EPIC Conversations About the Future of Business and Child Care Executives Partnering to Invest in Childcare (EPIC) enables the business community to foster the talent of tomorrow while supporting the workforce of today. On our monthly podcast “The Drop Off” we feature candid, pointed conversations with influential business leaders who have brought positive change to our communities, the workforce and the economy through their innovative solutions to the largest child care and e ...
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Building a business is hard work, it takes vision and leadership to succeed in today's competitive environment, and without the right team behind you, realizing that success can be a challenge. But the good news is, with the right knowledge, strategies, and solutions the obstacle of securing and retaining the best talent can be overcome. On Workforce Watercooler we speak with fellow experts in the staffing industry about the latest trends and forces impacting the labor market, providing firs ...
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How do we best prepare our new generation of students to succeed in the workforce? A) 4 year college programs? B) Hybrid learning? C) Career Technical Education with stackable certifications? D) Entering the workforce directly? For our students of today, it is clearly ANSWER E) ALL OF THE ABOVE. Edupreneurs (Educational Entrepreneurs) recognize the need to pivot our educational systems to meet the demands of Generation Z for relevant learning that meets their individual interests, learning s ...
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Changing business interaction due to tech savvy YZ Generations replacing the older, retiring managers with interpersonal skills. By 2021 the YZ GEN will represent 76% of the work force. Huge mandatory change in communication of all types is being controlled and forced to happen by the rapid changes in technology software applications. To be successful in the future, the YZ GEN must not only be tech experts but also must possess critical, creative thinking and effectively communicate their id ...
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The Workforce Management Podcast discusses the technologies, strategies and everything you need to know about workforce management, including time and attendance, employee scheduling, labour demand forecasting, workforce analytics and much more. We pay particular attention to AI and how that is changing the landscape. We aim to help you navigate through the complex Workforce Management world, tackle the most pressing questions and give you a complete understanding of all the aspects involved ...
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Workforce Success Podcast

Deo Mwano Consultancy

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The Workforce Success Podcast is designed for business leaders & employees desiring to create a meaningful and effective work culture. Host, Deo Mwano has over 10 years of experience helping organizations maximize their reach and impact by providing human-centered solutions We advise and strategize on organizational climate and culture, managerial coaching, change management, establishing a DEI office, tools for employees to maximize engagement, methods to strengthen communication and collab ...
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The Disrupted Workforce

The Disrupted Workforce

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Are you ready to adapt and reinvent yourself for the most disrupted and digital workforce in history? Learn more at: https://www.thedisruptedworkforce.com/. It is estimated that over 1 billion people will need reskilling by 2030, and AI will impact more than 300 million jobs. Work, identity, and what it means to be human are rapidly changing. What would it feel like to belong and not get stuck? Join hosts Nate Thompson and Alex Schwartz and the top voices in the Future of Work to uncover how ...
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Optimise Your Workforce: The Game-Changer in Employee Benefits Employee benefits aren’t just perks—they’re the secret weapon for building a thriving, engaged, and unstoppable workforce! Optimise Your Workforce is the must-listen podcast for forward-thinking businesses ready to rethink, refine, and revolutionise their approach to employee benefits. Each episode is packed with insights, strategies, and expert advice designed to help you unlock the full potential of your benefits programs. From ...
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We go back to the crazy world of Death Stranding to figure out what is actually happening in Death Stranding 2: One The Beach. We try to figure out how this has changed since the original, is it actually fun to play, and what on earth the story of Death Stranding 2 is. Support us on Patreon: https://www.patreon.com/WorkforceGaming…
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For this eighteenth episode of PracticeLink Media Network's "Workforce Wisdom: The Future of Healthcare Talent" podcast, host Christy Bray welcomes Rhonda Jackson, Owner and President of Reality Check Screening, LLC. Together Christy and Rhonda discuss insights on background screening in healthcare, common pitfalls in the screening industry, red fl…
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In this episode, Christie Goertel of LCCC’s Life Enrichment program shares how learning doesn’t stop with a diploma. From painting to pickleball, there’s something for everyone in this unique program built around curiosity, connection, and community. No grades, no pressure—just personal growth. 🔗 Learn more: lccc.wy.edu/lifeenrichment (307) 778-123…
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File 30: In today’s file, the team interviews Dr. Debra Clary her pursuit of the power of curiosity. Deb has had a fascinating career path. She’s worked in executive roles at Frito-Lay, Coca-Cola, Papa John’s, Brown-Forman and Humana. Now, she’s helping organizations to better understand how curiosity impacts its performance, all because of an intr…
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Message the show! Aaron Wojtak joins Irina on WFM Unfiltered for a brutally honest dive into what’s really happening at the intersection of real-time analytics, agent performance, and leadership in contact centres. With a background that spans frontline agent roles to strategic workforce planning, Aaron brings a grounded, no-nonsense perspective th…
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[00:00:00] Suzie Price : welcome to this wake up eager workforce podcast many episode where we share in 10 minutes or less our monthly article from LinkedIn in a new audio format courtesy of our AI co host as they walk through the article and share additional insights exclusively for you I am Susie Price I'm your podcast host and the founder of Pri…
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While the world watches for big layoffs, AI is quietly transforming the workforce in ways few see coming—and even fewer are prepared for. In this provocative episode, we expose how artificial intelligence is eliminating jobs without ever issuing a pink slip. It’s not just about automation—it’s about invisible change happening through hiring freezes…
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In this episode of the SWP Podcast, I sit down with Andrew Pitts, founder and CEO of Polinode, to explore the game-changing intersection between Organisational Network Analysis (ONA) and Strategic Workforce Planning (SWP). Andrew unpacks how ONA reveals the informal structures, influencers, and energisers that drive collaboration, agility, and tran…
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Join us for another episode with Matthew Lewis, Director of Product Marketing, IAMS and guests Rachel Nolan Sales Director, Healthcare and Scott Galvin Pre‑Sales Senior Solutions Architect to unpack all the highlights from the recent IAHSS AC&E show. Rachel and Scott share their biggest takeaways from the conference, spotlight key trends impacting …
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In this special live episode of Workforce on the Mic, recorded at NAWDP’s 41st Annual Conference in Virginia Beach, host Alexis Franks shines a spotlight on the heart of America’s public workforce system: the American Job Centers (AJCs). You’ll hear from Sarita Alston, One-Stop Operator for Ross Innovative Employment Solutions in Greater Memphis, a…
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For this seventeenth episode of PracticeLink Media Network's "Workforce Wisdom: The Future of Healthcare Talent" podcast, host Christy Bray welcomes Kyle Claussen, the CEO of Resolve. Together Christy and Donna discuss the common pitfalls in physician contracts, compensation transparency, compensation trends, physician burnout and much, much more! …
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🎙️ New Episode Drop! We’re going inside the Advanced Manufacturing and Materials Center with Dave Curry, the AMMC’s manager. From CNC machining to automation and robotics, this program is building the backbone of Wyoming’s skilled workforce—and the jobs are waiting. 🎓 Learn about training, cost, job outlook, and student success stories. 🔗 Learn mor…
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Finance is changing—fast. In How AI Will Reshape Your Finance Team, TCWGlobal unpacks how artificial intelligence is redefining roles, streamlining operations, and exposing which tasks no longer need humans. Backed by insights from 270+ CFOs, this podcast helps financial leaders navigate disruption with confidence. As a U.S.-based Employer of Recor…
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Message the show! WFM is dead. At least, that's what Jimmy Hosang thinks - well, the tools, anyway. In this explosive conversation, Jimmy joins Irina on WFM Unfiltered to challenge everything we think we know about workforce management technology. Forget dashboards and legacy software; the AI revolution is already rewriting the rules of contact cen…
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Michael Stephens joins us to talk about Computer Skills Training (CST) — formerly Technical Skills Training — and how it equips workers with real-world digital tools that employers need right now. 💻 Courses include Excel, Power BI, QuickBooks, AI & more.📍 Learn how CST is helping southeast Wyoming build a tech-savvy workforce. 📲 Now on Spotify, You…
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🎙️ New Episode Out Now!Dean of Outreach & Workforce Development Tonya Hacker joins us to talk about why “soft skills” aren’t soft at all — they’re essential. Find out:✔️ What employers value most✔️ The most underrated skill Tonya believes everyone needs✔️ Why these skills matter now more than ever 📲 Listen now on:Spotify, YouTube, Amazon Music, Cas…
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For this sixteenth episode of PracticeLink Media Network's "Workforce Wisdom: The Future of Healthcare Talent" podcast, host Christy Bray welcomes Donna Ecclestone, owner of Ecclestone Onboarding. Together Christy and Donna discuss the common mistakes in onboarding, what drives retention and the importance of both culture and mentorship. For more i…
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🚀 New Episode Out Now!On this week’s Beyond the Classroom podcast, Lindsey Stutheit, Director of the Business Studio @ LCCC, joins us to talk about how the Studio empowers entrepreneurs and small businesses across southeast Wyoming. From idea to execution, learn how LCCC helps business owners access the tools, training, and support they need to gro…
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File 29: In today’s file, the team discusses talent pipelines, workforce development and the real drivers behind economic growth in Kentucky. We welcome Emily Sayers, Kentucky’s Executive Director of Workforce Solutions at the Kentucky Community and Technical College System. Meet Emily Sayers Emily serves as the Executive Director in the Cabinet fo…
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How do we prepare students for real-world jobs—and give employers the workforce they need?In this episode of Beyond the Classroom, we explore how LCCC’s workforce development efforts are bridging the gap between education and employment across Wyoming. 💡 You’ll hear: Why workforce development matters How education and industry work hand-in-hand Wha…
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Brad discovered an old TV and decided what better way to test it out than to plug in a Dreamcast and relive Sonics glory days with Sonic Adventure. How does the original 3D Sonic hold up today? Is this truly one of the great platformers or just another fine Sonic game? Support us on Patreon: ⁠patreon.com/WorkforceGaming…
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Message the show! Why do WFM teams constantly feel like they’re missing the mark—even when the numbers add up? In this episode of WFM Unfiltered, Irina sits down with Zakaria Berrada, the Head of WFM for Global Strategic Accounts at Foundever, who brings over two decades of leadership in planning, forecasting, and operational strategy. His insights…
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IN THIS EPISODE... Meet Sarah Smart, the co-founder of HorizonHuman. Sarah leads initiatives in HR transformation and AI-driven talent strategies. In this conversation, she discusses how emerging technologies and evolving business needs reshape HR. Sarah emphasizes the critical role of AI literacy, user-centered design, and strategic decision-makin…
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For this fifteenth episode of PracticeLink Media Network's "Workforce Wisdom: The Future of Healthcare Talent" podcast, host Christy Bray welcomes leadership coach Allison McCarthy. Together Christy and Allison discuss mastering communication in a professional setting, the importance and role of emotional intelligence in healthcare, and much, much …
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[00:00:00] Suzie Price: welcome to this wake up egear workforce podcast many episode where we share in 10 minutes or less our monthly article from LinkedIn in a new audio format courtesy of our AI co host as they walk through the article and share additional insights exclusively for you I am Suzie Price I'm your podcast host and the founder of Pric…
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Message the show! What happens when you strip the buzzwords out of CX and just focus on the people? In this episode of WFM Unfiltered, Irina sits down with Charlie Adams — customer experience director, author of It’s Just People, and a man who’s seen the contact centre industry from the inside out. From smashing AI myths to confronting uncomfortabl…
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Episode 71 of the SWP Podcast features Oliver Shaw, CEO of OrgVue. Oliver and I discuss the findings of OrgVue's recent research on workforce transformation, focusing on the impact of AI, emotional decision-making, and the challenges faced by CEOs. We explore global perspectives on workforce change, the importance of linking workforce strategies to…
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Episode Overview: In this episode of the Wake Up Eager Workforce Podcast, host Suzie Price sits down with executive consultant and author Allan DeNiro to challenge everything you thought you knew about hiring. Together, they explore a radically simple—but deeply human—approach to finding the right people. Allan shares his "Only Four Questions" meth…
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File 28: In today’s file, the team addresses a serious topic. Active aggressor or active shooter situations are becoming more common that we’d like to admit. There are steps you can take to prepare yourself and your organization for this type emergency. We welcome the Eric Culver and Dale Massey, founders of STAT, a company focused on providing act…
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For this fourteenth episode of PracticeLink Media Network's "Workforce Wisdom: The Future of Healthcare Talent" podcast, host Christy Bray welcomes Tom Farrington of Tom Farrington Consultancy, LLC. Together Christy and Tom discuss the importance of networking, joining professional organizations, AI trends in recruitment, and much, much more! For m…
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Message the show! This episode of WFM Unfiltered goes deep into the heart of every planner’s frustration — why no one listens to the WFM team. And to help us unpack that truth, Irina is joined by Jason Bartram, a global workforce planning leader at eBay, with decades of frontline experience in turning chaos into strategy. Jason doesn’t just talk ab…
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In this episode of Workforce on Deck, hosts Vince Jackson and Dr. Sarah Inman sit down with special guest Nathalie Gentile, Director of Product Management at Zaddons. Nathalie shares her unique journey into the world of scheduling and workforce management, highlighting how her passion for solving complex puzzles led her into this field. They discus…
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IN THIS EPISODE... Rich Lee, CEO and Founder of New Era ADR, discusses how his company is transforming the resolution of legal disputes. New Era ADR offers fast, online arbitration that takes only 100 days and can save up to 90% in time and cost. Rich explains that the platform is fair, easy to use, and doesn't need major tech changes. He shares ho…
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In this episode, we explore Diversity, Equity & Inclusion programs in today’s polarized workplace. With such differing opinions about DEI programs these days, it’s hard to know where to even begin. Tune in for an overview of the current environment surrounding DEI and tips for leaders who must make decisions regarding DEI in their organizations. To…
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PIAM - Strategies to Manage Identities Access within various systems. Matthew Lewis Director of Product Marketing at HID IAMS and Donald Campbell, Senior Director of Product Management at HID Global discuss strategies to manage identities within various systems to enhance and optimize security procedures for workforce.…
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Adaptable, collaborative approaches are needed to maintain high-quality patient care and meet the changing demands of the healthcare industry. We’re diving into the importance of strategic partnerships in healthcare staffing for our inaugural episode with James Futch, Director of Workforce Solutions at Prime Workforce Solutions, Nicole Kowalczy, Se…
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Joe discusses his vocational triumph and Issac Shapiro discusses Cleanlogic’s inclusive vision The post Sparked by Opportunity: Joe Quainoo’s Journey from Project SEARCH to Mary Washington Hospital appeared first on VR Workforce Studio.Oleh Vocational Rehabilitation Workforce Studio » Podcast
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[00:00:00] Suzie Price Welcome to this Wake Up Eager Workforce podcast mini-episode, where we share our monthly LinkedIn article in 10 minutes or less in a new audio format—thanks to our AI co-hosts. I’m Suzie Price, your host and founder of Priceless Professional Development. Whether you're listening to our long-form episodes or something like thi…
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For part two of this thirteenth episode of PracticeLink Media Network's "Workforce Wisdom: The Future of Healthcare Talent" podcast, host Christy Bray continues her conversation with JB Hensley, Chief Strategy Officer at Royal Surgical Associates Together Christy and JB discuss employee retention, rise of alternative work models and the strategic u…
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Message the show! Transformation. Everyone talks about it, but very few get it right. In this episode of WFM Unfiltered, Irina sits down with Gregorio Uglioni - also known as the CX Goalkeeper - to dismantle the corporate myths around change, strategy, and customer experience. With a rich background in healthcare transformation and a passion for cu…
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Discover the secret to unlocking the full potential of college path discovery with Loper's Sam Bernstein, a true game-changer in the industry! In this video, we dive into what sets Sam apart and how his innovative approach can help students and educators alike navigate the complex world of college admissions. From personalized guidance to cutting-e…
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In this episode of The HumAIn Workforce podcast, I’m joined by Tijana Lalovic, Chief People Officer at Suncare Community Services, about the evolving role of HR in the age of artificial intelligence - particularly in the aged care sector. The conversation explores how organisations can responsibly and proactively integrate AI while maintaining empa…
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For this thirteenth episode of PracticeLink Media Network's "Workforce Wisdom: The Future of Healthcare Talent" podcast, host Christy Bray welcomes JB Hensley, Chief Strategy Officer at Royal Surgical Associates Together Christy and JB discuss key themes in operational leadership, systemic challenges in healthcare and the importance of respect and …
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IN THIS EPISODE... Dr. Lakila Bowden, Chief Operating Officer of iSee Technologies, shares her insights on transforming workplace culture through inclusive leadership and practical experience. She explores the challenges and opportunities in blended workforces, emphasizing collaboration among traditional employees, contractors, and technology. Dr. …
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File 27: In today’s file, the team explores the benefits of vision boards and life boards. They each talk about how they approach these tools in their own lives. This conversation springs from a new experience Jamie is working through that took an unexpected turn, at the outset. The team welcomes their podcast producer, Jim Ray, to participate with…
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Message the show! Where does Workforce Management actually belong inside a company? If you've ever felt like WFM is misunderstood, underused, or straight-up misplaced within your organization, you're not alone. In this episode of WFM Unfiltered, Irina is joined by Pier, a lifelong contact center and workforce leader who brings serious insight and l…
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