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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
Partner | How Can Companies Thrive In A Disruption-Fueled World?
Manage episode 331238540 series 2624853
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Peethambaran Thankappan, Executive Director (IS & Digital Business), Bharat Petroleum Corporation Ltd, explains how digital transformation led to business transformation at one of India’s largest energy companies. In conversation with Hari Shankaranarayanan, Managing Director, and Lead – Energy, Accenture in India.
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